Unit1ShoppingandBankingOnlinePart1GettingreadyB:dropshoppingmousefeetretailingstreetgetdonethird-partyonline30%mailsBritaingift-buying50%netperiodC:MajorpointsDetails1.thesite2.merchantAddresses/phonenumber/callup3.Strictsafetymeasures4.Part2NetshoppingunderfireA.deliverydeliverydeliverychargespersonalinformation87%returninggoods47%order35%dispatch87%moneybacktwoB.Summary:conveniencechoiceobstaclescompletetrustbuildconsumers’trustmaturepaymentservicePart3BankingathomeA:Outline1.C:limitedopeninghours2.OnlinebankingservicesD:gettingcurrentinformationonproductsF:e-mailingquestionstothebank3.A:competingforcustomers4.A:havingnocomputerathomeB:1.ItisbankingthroughtheInternet.2.“Onlinebanking”offersconveniencewhichappealstothekindofcustomerbankswanttokeep.3.Banksmostwanttokeeppeoplewhoareyoung,well-educated,andhavegoodincomes.Part4MoreaboutthetopicB:EnglishGoodCustomerServiceAmericanGoodCustomerService1.inapleasantenvironment1.humanside2.secondtononea.family/…/occasionsinlife3.differentcustomersb.apartnershipExample:takealookateverythingalternatives3.repeatbusinesssalescometosalesassistants4.firstcontactwiththecustomerPart5.Doyouknow…?1.c2.b3.c4.c5.c6.bUnit2HotelorB&B?Part1GettingreadyB:ThisyearAnaverageyear35%60%45%20%60%80%30%15%50%70%30%20%C:hotelspricesOtherrelatedinformation£30/single;£60/doubleChildrenunder12£29/fullboard£28/double+bathexcluded1.hotfood:friedegg2.coffeeteajamcooked3.dinner,bedandbreakfast4.theroomplusallmeals5.ValueAddedTaxPart2AtouchofhomeOutline1.B&BA.bedandbreakfastB.15000C.advantagesoverbighotels2.A.meetingdifferentpeople3.SeveralfeaturesofSuitUsA.builtin1883B.…famousguests4.A.B&BnotsuitableforsomepeoplePart3RentingacarA.InformationaboutthecustomerAfamilyofthree+campequipmentLeavingonFir.,July7thReturningonMon.,July10th…Bestchoice:aPintostationwagonRegularrate:$79.95Specialweekendrate:$59.95Pickup:after4p.m.onFri.Return:by10a.m.onMon.Mileagerate:first300milesfree,then12centspermileOthercosts:Insurance$10Salestax8%Deposit$100B:acompactcar/astationwagon/automatictransmission/currentmodels/pickup/returnthecar/specialweekendrate/regularrate/unlimitedmileage/insurancesalestax/afulltankofgas/deposit/lowestratesPart4.MoreaboutthetopicA:1.suite:alargeroomwithapartitiontoseparatethebedroomareafromthesittingroomarea2.twinroom:aroomwithtwosinglebedsfortwopeople3.Penthouse:awell-furnishedandluxurioussuiteatthetopofthebuilding4.Loungeorsittingroom:aroomnotusedasbedroom,whereguestsmayread,watchtelevision,etc.5.singleroom:aroomoccupiedbyoneperson6.doubleroom:aroomwithonelargebedfortwopeopleB.RoomtypeRackrateSuitableforFeatures£40Staffofallgrades£55Salesstaff£150Managerialstallentertainingprivateguest;thelake£220totalprivacy;…;countryside;…;fullyfittedkitchenPart4Doyouknow…?A:NamesofhotelsLocationsRanksingeneralcategoryCernobbio,France—Italy2—33—24—8London,UK—Paris,France8—4B:1.F2.T3.F4.F5.TUnit3“Planting”MoneyPart1GettingreadyB:这部分没有给答案C.ToneAgree?SincereDoubtfulSarcasticSkepticalSurprisedEmphaticYN1√√2√√3√√4√√5√√6√√7√√8√√9√√10√√Part2NationalteachchildrentosavedayA:Time:Thursday,April17Purpose:teachingchildrenhowtosavemoneyWayofteaching:2500bankersmaking5000presentationsB:1.Makingsavingsvisibleandreal:buildingupsavingsinapiggybank/openingchildren’sownbanksavingsaccount.2.Encouragingchildrentosaveasmuchastheycan:putting25centsawayforeverydollarthechildrenearn3.Afirststeptowardlearningtobudget:givingchildrenanallowanceandpartofitgoingintotheirownsavings.4.Makingsavingsandinvestingfun:givingchildrenplaymoneyto“invest”instockstheycantrackinlocalnewspapersPart3CreditcardsA:Outline1.Theimportanceofcreditcards2.NatureA.“charge”—payingatalaterdateB:“limit”3.Thepotentialdisadvantages—expensiveA.easytomakelotsofpurchasesoncardB.likelytopayatremendousamountofinterest4.ThebenefitsB.helpfulforemergenciesC.goodfortravelPart4MoreaboutthetopicA:Exercise1ColumnAColumnB1.32132Exercise2:Answerthefollowingtwoquestions.1.“Spendingpriorities”referstothefollowingsituation:Americansarespendingsomuchoftheirincomeoneverlargerhousesandcarsthattheycan’taffordtospendonsocialprogramsorinfrastructurerepairs.2.Bydoingso,onewouldfeelhappier,wouldhavefewerdisputesofworkandlowerlevelsofstresshormonesintheirblood.Onegetssicklessoftenanddiesatanolderage.B:Summary:Mr.Cox,thevicepresidentoftheFederalReserveBankofDallas,…,ofMythsofRichandPoor,seesthepositivesidetotheincreasedprosperityof…Americansarebetteroffthantheywere30yearsago.Here…:Technological…createdhundredsofgadgetsthat…botheasierandmorepleasurable,forexample,cellularandcordlessphones,computers,answeringmachines,andmicrowaveovens;Today…about3/4havewashingmachines,halfhaveclothesdryers,97%havecolortelevisions,3/4haveVCRs,2/3havemicrowavesandairconditioners,3/4owntheirownautomobile,40%owntheirownhome,halfhavestereosystems.Part5Doyouknow…?A.Tokyo,Osaka,Oslo,Zurich.HongKong,Copenhagen,Geneva,Paris,Reykjavik,LondonB.1.TheeurohasappreciatedagainsttheUSdollar.2.Persistenteconomicturmoil.3.Tehran.4.TheEconomistteamcheckspricesofawiderangeofitems—frombreadandmilktocarsandutilities—tocompilet