大学心理系授课ppt模板之人际沟通Interpersonal

CHAPTER6InterpersonalCommunicationStrangers’Conversations1.Brieflydescribethepeopleintheconversation?2.Whatwastheconversationabout?3.Wasthereanysmalltalk?4.Wereanypersonalmattersdiscussed?Forexample,attitudes,beliefs,goals?Describeoneofthem.5.Whatquestionswereasked,andwhy?Twoexamples.6.Givetwoexamplesofnonverbalcommunicationanddescribeitsroleintheconversation.7.Whatthreesuggestionswouldyoumaketotheparticipantstohelpimprovetheirconversationskills?ThingswecommunicateaboutEmotionsIt’sOKtocryMessagesaremadeupofbothlogicandemotionPowerExpertReferentRewardCoerciveLegitimateMenarefromMars,WomenareAwesomeNatureBiologicallyspeaking,ourbrainsarenotthesameNurtureGenderissociallyconstructedFemaleslearntobefeminineandmaleslearntobemasculineduringchildhood's-ScienceParticipatinginConversationsSmallTalk:BiographicsEventually,findingacommoninterestiskeyListen!…to(andthrough)verbalandnonverbalcuesPeopleliketotalkaboutthemselvesOurnamesmeanalottousStaypositiveComplimentAskmeaquestionQuestions…RESTATE,DEFINEandCLARIFYEncouragepeopleHelpdiscoverothers’attitudesKeepconversationontrackKeepconversationgoingHelpgaininformationandclarifymeaningRequiremorethanyes-noresponsesHowhasthewebchangedourabilitytocommunicateinterpersonally?