影响我国ERP最终用户绩效的因素及作用机制实证研究

浙江大学硕士学位论文影响我国ERP最终用户绩效的因素及作用机制实证研究姓名：黄起伟申请学位级别：硕士专业：管理科学与工程指导教师：马庆国20060401影响我国ERP最终用户绩效的因素及作用机制实证研究作者：黄起伟学位授予单位：浙江大学参考文献(92条)1.AdamsonI.ShineJExtendingthenewtechnologyacceptancemodeltomeasuretheenduserinformationsystemssatisfactioninamandatoryenvironment:abank'streasury2003(04)2.Al-MashariM.ZairiMInformationandbusinessprocessequality:thecaseofSAPR/3implementation2000(04)3.Al-MashariMAprocesschange-orientedmodelforERPapplication2003(01)4.Al-MashariM.Al-MudimighA.ZairiMEnterpriseresourceplanning:ataxonomyofcriticalfactors20035.AladwaniMChangemanagementstrategiesforsuccessfulERPimplementation2001(03)6.ArmstrongCP.SambamurthyVInformationtechnologyassimilationinfirms:theinfluenceofseniorleadershipandITinfrastructures1999(04)7.BuckhoutS.FreyE.NemecJMakingERPSucceed:turningfearintopromise19998.BingiP.SharmaMK.GodlaJKCriticalissuesaffectinganERPimplementation1999(03)9.BradfordM.FlorinJExaminingtheroleofinnovationdiffusionfactorsonimplementationsuccessofenterpriseresourceplanningsystems200310.ChwarzA.HirschheimRAnextendedplatformlogicperspectiveofITgovernance:managingperceptionsandactivitiesofIT200311.CalisirFTherelationofinterfaceusabilitycharacteristics,Perceivedusefulness,andperceivedeaseofusetoend-usersatisfactionwithenterpriseresourceplanning(ERP)systems200412.DavenportTHPuttingtheenterpriseintotheenterprisesystem1998(04)13.DavisFPerceivedusefulness,Perceivedeaseofuse,anduseracceptanceofinformationtechnology1989(03)14.DeloneWH.McleanERInformationsystemssuccess:Thequestforthedependentvariable1992(01)15.DeloneWH.McleanERInformationsystemssuccess:atenyearsupdate2003(04)16.D'AmbraJ.WilsonCSUseoftheworldwidewebforinternationaltravel:IntegratingtheconstructofuncertaintyininformationseekingandtheTask-TechnologyFit(TTF)model2004(08)17.DishawMT.StrongDMExtendingthetechnologyacceptancemodelwithtask-technologyfitconstructs199918.DongLModelingtopmanagementinfluenceonESimplementation2001(03)19.GallettaDF.AhujaM.HartmanASocialinfluenceandend-usertraining1995(07)20.GattikerTF.GoodhueDLWhathappensafterERPimplementationunderstandingtheimpactofinterdependenceanddifferentiationonplant-leveloutcomes2005(03)21.GermonprezRMAreconstructiveanalysisofchannelexpansiontheory:incorporatingthetheoryoftask-technologyfit200222.GoetteTKeystotheadoptionanduseofvoicerecognitiontechnologyinorganizations200023.GroverV.JeongSR.KettingerWTheimplementationofbusinessprocessreengineering1995(01)24.GoodhueDL.KleinBD.MarchSTUserevaluationsofISassurrogatesforobjectiveperformance200025.GuptaAEnterpriseResourcePlanning:theEmergingorganizationvaluesystems2000(03)26.HartwickJ.BarkiHExplainingtheroleofuserparticipationininformationsystemuse199427.HolsappleCW.WangYM.WuJHEmpiricallytestingusercharacteristicsandfitnessfactorsinEnterpriseResourcePlanningsuccess2005(03)28.HollandC.LightBAcriticalsuccessfactorsmodelforERPimplementation1999(03)29.HongKK.KimYGThecriticalsuccessfactorsforERPimplementation:anorganizationalfitperspective200230.JahngJSuccessfuldesignofelectroniccommerceenvironments:theroleofsenseofpresenceonuserbehavior200031.KerrDS.MurthyUSDivergentandconvergentideagenerationinteams:acomparisonofcomputer-Mediatedandface-to-facecommunication200432.KingSF.BurgessTFBeyondcriticalsuccessfactors:Adynamicmodelofenterprisesysteminnovation200633.KloppingIM.MckinneyEExtendingthetechnologyacceptancemodelandthetask-technologyfitmodel2004(01)34.KumarV.MaheshwariB.KumarUAninvestigationofcriticalmanagementissuesinERPimplementation:empiricalevidencefromCanadianorganizations200335.KwasiAGERPimplementationfactors:acomparisonofmanagerialandend-userperspectives2004(02)36.KwasiAG.SalamAFAnextensionofthetechnologyacceptancemodelinanERPimplementationenvironment200437.LaiVSAcontingencyexaminationofCASE-taskfitonsoftwaredeveloper'sperformance199838.LiangH.XueYCopingwithERP-relatedcontextualissuesinSMEs:avender'sperspective200439.LucasHC.WaltonEJImplementingpackagesoftware198840.LohTC.KohSCLCriticalelementsforasuccessfulenterpriseresourceplanningimplementationinsmall-andmedium-sizedenterpirses2004(17)41.LewisW.AgarwalR.SambamurthyVSourcesofinfluenceonbeliefsaboutinformationtechnologyuse:anempiricalstudyofknowledgeworkers2003(04)42.MahmoodMA.BurnJM.GemoetsLAVariablesaffectinginformationtechnologyend-usersatisfaction:ameta-analysisoftheempiricalliterature200043.MathiesonK.KeilMBeyondtheinterface:easeofuseandtask/technologyfit199844.McCarthyRVMeasuringthevalidityoftask-technologyfitforknowledgemanagementsystems200245.MotwaniJ.SubramanianR.GopalakrishnaPCriticalfactorsforsuccessfulERPimplementation:Exploratoryfindingsfromfourcasestudies200546.MarbleRPAsystemimplementationstudy:managementcommitmenttoprojectmanagement200347.NahFFIntroduction2003(01)48.NahFF.TanX.TehSHAnempiricalinvestigationonEnd-User'sacceptanceofEnterpriseSystems2004(03)49.OlorunniwoF.UdoGTheimpactofmanagementandemployeesonCellularmanufacturingimplementation200250.RogersEMDiffusionofinnovation199551.RobeyD.RossJW.BoudreauMLearningtoimplemententerprisesystems:anexploratorystudyofthedialecticsofchange2002(01)52.Sar