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商务英语口语Editor:Tina接待外宾PickinguptheguestWelcoming1Introduction2Greetings3Offering4Hotel5Smalltalktopics6WelcomingOnbehalfof…,I’mverygladtowelcomeyouhere.我代表…非常高兴地欢迎您的到来!It’sapleasuretoseeyouhere.很高兴见到您!(见到您很荣幸)Welcometo…欢迎到…Thankyouforcomingallthisway.感谢您不辞辛苦到这来!IntroductionSelfIntroduction自我介绍Pleaseletmeintroducemyself.I’m…请允许我介绍自己,我叫…Howdoyoudo?Mynameis…您好!我的名字叫作…MayIintroducemyself?I’m…我可以向您介绍自己吗?我是…IntroductionThird-partyIntroduction介绍第三方I’dliketointroduceyouto…我想向您介绍…A,letmeintroduceyouto…A,请允许我向您介绍…A,I’dlikeyoutomeet…A,我想向您介绍…Thisis…He’sinchargeof…他是…他主管…Helooksafter…他负责…He’sour…Director/Manager.他是我们的…部门经理IntroductionResponses回答Ihaveheardagreatdeal/somuchaboutyou.久仰大名Ihavebeenlookingforwardtoseeingyouinperson.我一直期待见到您本人!Seeingisbelieving.百闻不如一见/眼见为实Wouldyoumindexchangingyourbusinesscardwithme?您介意和我交换名片吗?初次见面Howdoyoudo?你好!Verynicetomeetyou.很高兴见到你!It’snicetohaveyouhere.你能来真的太好了!Greetings遇到熟人Longtimenosee.好久不见!Greattoseeyouagain.再次见到你,实在太好了!Haven’tseenyouforages/sometime.有些年/有段时间没见到你了!How’sitgoing?你过得怎么样?Howareyougettingon/makingout?你最近如何?What’sup?近来怎么样?Greetings正面回答Quitewell/Prettygood/Allright,thankyou!非常好,谢谢!I’mdoinggreat/good.Howaboutyou?我很好,你呢?Couldn’tbebetter!Whataboutyou?我很好,你呢?一般回答Nottoobad,thanks.还不错,谢了!Sameasever.还是老样子Nothinginparticular.没什么特别的Greetings关注气色Youappearwellthismorning.今天早上你看起来很精神!You’reinverygoodlooks.你气色不错!You’relookingreallygood.你看上去气色不错!Youdon’tlookyourself.你看起来很反常!Youhavebeenoffcolourrecently.你最近起色不佳!GreetingsSampleDialogueAA:Hey,man.Longtimenosee.How’sitgoing?A:嘿,伙计,好久不见,最近怎么样?B:Prettygood.Thankyou!Howaboutyou?B:我很好!谢谢!你呢?A:Sameasever!I’dliketointroduceyoutoourmanager,JohnSmith.A:我还是老样子!这是我们经理,约翰·史密斯。B:Nicetomeetyou,John.Ihavebeenlookingforwardtoseeingyouinperson.B:很高兴见到您,约翰!我一直很期待见到您本人!C:Nicetomeetyoutoo,Jack.Wouldyoumindexchangingyourbusinesscardwithme?C:我也很高兴见到您,杰克!你愿意和我交换名片吗?B:Ofcourse.Hereyouare.B:当然,给您!C:Thankyou.Thisismine.C:谢谢,这是我的!Letmehelpyouwithyourluggage.请允许我帮您拿行李!MayIhelpyouwithoneofyourbags?我可以帮您拿行李吗?Ourcarisoutintheparkinglot.我们的车子在外面的停车场。There’sacarwaitingforyou,sopleasecomethisway.有一辆车在等您,请走这边!Plsgetinthebackseat.请您坐在后面!OfferingWouldyouliketogotoyourhoteltorestandhaveashower,orgotoourcompanyfirst?您想先去宾馆休息沐浴,还是先去我们公司?Wehavereserved/bookedaroomforyouatPlazaHotelYuyao.我们在余姚宾馆给您预订了一个房间!Thisisthehotelwhereyou’regoingtostay.这就是您将要入住的宾馆!Shallwegotothereceptiondeskandcheckin?我们现在可以去接待处办理登记手续吗?HotelYourroomisonthetopfloor,facingthePlaza.您的房间在顶层,面朝广场。Howdoyoulikethissuite?您喜欢这个套间吗?Ifyouencounteranyinconvenience,plsletmeknow,andI’llbeverygladtohelpyouout!若您有不便之处,请随时与我联系,我很乐意为您排忧解难。Youmustbetiredaftersuchalongflight.Haveagoodrest.长途飞行,您一定很累了,好好休息!HotelTravel旅行How’syourflight?旅途如何?Youmustbeexhausted/Ibetyou’retired.您一定很累了!Howdoyoulikeourcity?你喜欢我们的城市吗?Isthisyourfirstvisitto…?这是您第一次来…吗?Didyouhaveagoodtrip?您旅途如何?Ihopeyouenjoyyourstayhere.我希望你在这里过得愉快!SmalltalktopicsWeather天气It’sabeautifulday,isn’tit?今天天气不错,不是吗?Finallywe’vegottenabeautifulday.今天的天气很不错!I’maspring/summer/autumn/winterperson.我喜欢春天/夏天/秋天/冬天。It’slovely/sunny/warm/cold.天气很好/晴朗/温暖/寒冷。Howdoyoufindourweather?你觉得我们这天气如何?Itwascloudy/cold/damp/wet/windy.天气多云/寒冷/潮湿/湿润/多风的SmalltalktopicsSchedule计划表Hereisaschedulewe’veprepared.Ihopeit’ssuitableforyou.这是我们准备的计划表,希望它适合您!I’mwonderingwhetheryoulikethisplan.我想知道您是否同意这份计划?Youcanchangeitifyouwant.如果您有需要,您可以做改动。SmalltalktopicsChatWithForeigners碰到老外“废话”五步曲:1.Excuseme,mayItalkwithyou?劳驾,我可以和你聊聊吗?2.IsthisyourfirsttriptoChina?这是你第一次来中国吗?3.HaveyoueverbeentootherpartsofChina?你到过中国的其他地方吗?4.WhatimpressedyouthemostaboutChina?你对中国最深的印象是什么?5.Howlongdoyouplantostay?你打算呆多久?另外还有一些关心的话语:6.Areyouusedtothefood/weatherhere?你吃的惯这儿的饭菜吗?/你习惯这儿的天气吗?7.Whatdopeoplemyagelovetodothemostinyourcountry?你们国家像我这样年纪的人最喜欢做什么?SampledialogueBA:Mr.Smith,onbehalfofFucheng,I’mverygladtowelcomeyouhere.Pleaseletmeintroducemyself.I’mTina.Nicetomeetyou.A:史密斯先生,我代表富诚热烈欢迎您的到来。请允许我介绍自己,我叫蒂娜,很高兴见到您!B:Nicetomeetyoutoo.I’mJohn.B:我也很高兴见到您,我叫约翰。A:MayIhelpyouwithoneofyourbags?A:我可以帮您拿包吗?B:Thankyou!You’resosweet.B:谢谢你,你人真好!A:Mypleasure.Thereisacarwaitingforyou.Plscomethisway.A:别客气。有一辆车在等您,请走这边!A:Howwasyourtrip?A:您旅途如何?B:Alittletired.B:有一点累。A:Sorrytohearthat.Anyway,wehavereservedaroomforyouatPlazaHotelYuyao.Youcanhaveagoodrest.A:很抱歉听到这个消息。我们已在余姚宾馆为您预订了房间,您可以好好休息一下。B:Thanks!B:多谢!A:Sohowdoyoufindourweather?A:您觉得我们这边天气如何?B:It’shot.WhenIlefthome,itwasonlytendegrees.B:天挺热的。我离开家的时间,只有10摄氏度。A:Yeah,alittle,butIheardit’sgoingtorainthisafternoon.A:是的,确实有点热,但是我听说今天下午要下雨。B:Great!B:太好了!A:Thisisthehotelwhereyou’regoingtostay.Shallwegotothereceptiondeskandcheckin?A:这就是您即将入住的宾馆,我们现在可以去接待处办理登记手续吗?B:OK!B:好的!A:NoweverythingisOK.Ifyouencounteranyinconvenience,plsletmeknow.AndIwillpickyouupat8:00tomorrowmorninginthehotelhall.Isitokforyou?A:现在一切就绪!若您有任何不便之处,请随时联系我。我明天早上8点在宾馆大厅接您,可以吗?B:Yes,thankyou!Seeyou!B:好的,谢谢你!再见!A:Seeyou!A:再见!TypicalBusinessSentences实用商务口语句型:1.We’dappreciateitifyoucould…We’dappreciateitifyoucouldsendusapricelist.如果贵方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