酒店常用英语二百句一、餐饮英语:seatingguests为客人引座1、请问,几位?Howmany,please?2、您和我们有预约吗?Haveyoumadeareservationwithus?3、这边请,我为您带路。Ifyoucomethisway,I’llshowyoutoyourtable.4、您对这个餐台满意吗?Isthistablefinewithyou?5、靠窗的座位都有预订了,希望您能谅解!Allthetablebythewindowhasbeenbooked.Ihopeyou’llunderstand.6、对不起,恐怕这时没有空闲的餐桌了。I’mafraidthereisnotablefreeatthemoment.大概要等20分钟Therewillbeawaitingofabouttwentyminutes.如果您愿意等,我们更加欢迎!Ifyouwouldliketowait,youaremorethanwelcometodoso.一旦我们有空闲的座位,我们马上安排您就座。We’llhaveyouseatedassoonaswegetafreetable.真抱歉,让您久等了,现在已经有您的座位了。Sorrytohavekeptyouwaiting.Nowwehaveatableforyou.我去拿菜单。I’llbringyouthemenu.Takingorders点菜1、现在点菜吗?MayItakeyourordernow?2、先生,决定吃什么了吗?Haveyoudecidedonsomething,sir?3、需要什么汤吗?Doyouwantanysoup.4、汤后面需要什么菜吗?Whatwillyouhavetofollowthesoup?5、您喜欢什么菜品呢?Whatdisheswouldyoulike?6、需要喝些什么吗?Willyouhaveanythingtodrink?7、您喜欢什么鱼/肉/蔬菜/酒/果汁?Whatkindoffish/meat/vegetable/drink/fruitdoyouprefer?8、您点的菜品马上就好。Yourorderwillbereadyverysoon.9、您的菜品需要10分钟。Yourdishtakestenminutestoprepare.10、还需要别的吗?需要什么蔬菜吗?Anythingelse?Andanyvegetable?11、这是厨师长的特色菜。It’sourchef’recommendation.12、很多客人非常喜欢这道菜。Manyguestslikeitverymuch.13、这是我们餐厅的特色菜。It’sthespecialtyofourrestaurant.14、很多客人对这道菜的评价很高。Manyguestsgivehighcommentsonit.15、您的牛排/猪肉排/羊排需要做的几成熟?Howdoyoulikeyoursteak/pork/mutton/lobsterserved?Rare,medium,orwell-done?16、我可以向您推荐烤羊/烤牛肉/烤鱼Icanrecommendtheroastlamb/beefsteak/fishnow.HavingChinesefood吃中餐1、我们主要烹调广东菜/山东菜/淮阳菜。WespecializeinShandong/huaiyang/Cantonesefood.2、我们餐厅的广东菜/山东菜/淮阳菜最出名。OurrestaurantisnotedforCantonese/shandong/huaiyangfood.3、广东菜/山东菜/淮阳菜的烹调是最著名的烹调技法之一。Cantonese/shandong/huaiyangcuisineisthemostfamousone.4、这个时令鲜鱼蒸的非常好。Thesteamedseasonalfreshfishisverygood.5、这是厨师长的特色菜。Itisspeciallypreparedbyourchef.6、您需要试试炒菜吗?Wouldyouliketotrysomehotfood?7、您需要用筷子还是刀和叉呢?Wouldyouliketousechopsticksoraknifeandfork..8、祝您用餐愉快。Ihopeyouhaveagoodappetite.9、请慢慢享用。Enjoyyourself.Payingthebill付账1、现在结账吗?MayIpresentthebillnow?2、一共400元。400yuaninall,sir./Itcomesto400RMB.3、加上10%的服务费,您的酒水费共180元。180RMBforthreedrinksplus10%servicecharge.4、这是我们最低的收费了Thatisourminimumcharge.5、我们不接受外币和个人支票。Wedon’tacceptforeigncurrencies/personalchecks.6、您使用什么样的信用卡?Whatkindof(credit)cardhaveyougot?7、请签这里好吗?Wouldyoupleasesignhere,madam?8、若您住在我们酒店,可以签单。Sinceyouarestayinginourhotel,youmaysignthebill.9、我需要您的签名和房号。Iwillneedyoursignatureandroomnumber,please.10、您要付现金还是使用信用卡?Wouldyouliketopaycashorbycreditcard?11、我可以把费用挂到您的房帐中吗?ShallIchargethistoyourroom?12、您要到兑换处将美元换成人民币。YouhavetochangetheUSdollarintoRMBattheexchangecounteroverthere.13、这是XX的费用。Thischargeisforsomething.14、我马上将您的账单结完。Iwillhavethebillchangedforyourightaway.15、这是您的零头和收据。Hereisyourchangeandyourreceipt.16、真对不起,账单有点错误。I’msorry,thereisamistakeonthebill.17、我对失误向您道歉。Imustapologizeforthemiscalculation.18、对不起,我要重新加一次。I’msorry,Ishalladditupagain.二、客房英语见到客人的问候语1、早上好/下午好/晚上好Goodmorning/afternoon/evening.2、欢迎光临Welcometoourhotel.自我介绍我叫***,我是本楼层服务员,请随时找我,我十分乐意效劳。Mynameis***,I’mtheroomattendantofthisfloor,callmeanytime.I’mverygladtobeofyourservice.问路及回答问:我的房间号码是***,您能带我去吗?Myroomnumberis***,couldyoushowmewhereitis?答:1、是的,这边请,我来告诉您在哪儿Yessir.Thisway,please.I’lltellyouwhereitis.2、请跟我来,我带您去Followme,please.I’llshow.3、请一直前走,在您的左边/右边Gostraightahead,it’sonyourleft/right.4、沿着这条走廊,到第一个拐弯处,请向左/右拐Alongthiscorridor,turnleft/rightatthefirstcenter.5、沿着这条路,服务员会告诉您Followthisway,thewaiterwilltellyouwhereitis.6、先生/小姐,我会带您到房间Sir/Madam,I’dliketotakeyoutoyourroom.与客人见面问候如果客人是你认识的,通常可说Howareyoutoday,Mr***?如果是客人说的,可说Verywell,thankyou,sir.回答客人问询1、——请问洗手间在哪儿?Whereisthewashingroom?——在大堂电梯的左边。Attheleftoftheelevatoronthelobby.2、——商务中心在哪儿?Whereisthebusinesscenter?——在二楼。Atthesecondfloor.3、——咖啡厅在哪儿?Whereisthecoffeeshop?——在大堂,出电梯右拐。It’sonthelobby,turnrightwhenyougetoutoftheelevator.4、——华苑餐厅在哪儿?WhereistheHuaYuanrestaurant?——到大堂去,那儿的服务员会告诉您。Godowntothelobby,thewaiterwilltellyouwhereitis.5、——我走时忘带钥匙,您能开以下房门吗?ThedoorislockedwhenIleavewithoutkeycard.Canyouopenitforme?——当然可以,我能看一下您的房卡吗?Yes,ofcourse.MayIhaveyourroomcard,please?如何使用钥匙卡?将带有箭头的面朝上,沿箭头方向插到底,绿灯亮后拔出卡片,三秒钟内旋转把手打开门Pluginyourkeycardintolockwiththearrowupward.Afterthegreenlampison,thenturnhandletoopenthedoorinthreeseconds.门铃——我的门铃坏了,您能找人修一下吗?Mydoorbellisbroken/notworking.Canyouhaveitrepaired?——好的,请稍等,我马上找维修工去您房间。Yes,justamoment,please.I’llsendtherepairmantoyourroomatonce.请勿打扰“DND”sign=DoNotDisturbsign1、请将“请勿打扰”灯关上。PleaseturnofftheDNDsign.2、如果你不想被打扰,请将“请勿打扰”灯打开。Ifyoudon’twanttobedisturbed,pleaseturnontheDNDsign.Thebuttonisonthebesidetable.请即打扫PMUsign=PleaseMakeUpsign如果您需要整理房间,请将“请即打扫”牌挂到门把手上。Ifyouneedcleanyourroom,pleasehangPMUsignonyourdoorknob.衣柜橱柜Wardrobe衣柜内有防毒面具、保险贵、衣架、浴衣、毛毯、洗衣袋、洗衣单、擦鞋袋。Therearesomethinginthewardrobe,suchas:smokeescapehoodsafehangerbathgownblanketlaundrybaglaundrylistshoesbag.客人初入店Ihopeyouenjoyedyourstay.1、欢迎下榻我们酒店。Welcometoourhotel.2、对不起,您要的开水。Sorrytodisturbyou,hereisyourboilingwater.3、请稍等,我一会儿就来。Justamoment.Iwillbewithyouinamoment.4、请重复一遍。Ibegyourpardon.5、——您能在给我点袋茶吗?Canyougivemesomemoreteabags?——请稍等,我马上送来。Justamoment,please.I’llgoandgetitrightaway.6、如您需要帮助,请拨“3”。Ifyouneedanyhelp,pleasedial“3”.7、请问现在可以做夜床吗?MayImaketurndo