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1注：期末考试是从这两份试卷资料中出，答案分别附后，注意区分！考试好运！！！！！！！！一.Vocabulary&Structure(20marks)Directions:Thereare20incompletesentencesinthispart.ForeachsentencetherearethreechoicesmarkedA),B),C).ChoosetheOnethatbestcompletesthesentence.1.Ourcompanyis_______anewproductinspring.AlaunchingBbringingCgiving2.It_______severalyearstodeveloponeofourproducts.AlastsBneedsCtakes3.Wewillhaveto_______salesofthisnewproductforseveralmonths.AmonitorBlookCsee4.The________onourShanghaiofficeshasrisensharplyoverthelasttwoyears.ArentBhireCtax5.We”llneedtogetanimport________beforewe’reallowedtosellthere.AacceptanceBvisaClicence6.Thebankisclosingalotofit’shighstreet_______andgoingontotheInternet.AshopsBbranchesCoffices7.It’stoobig.Itwon’t_______intothecontainer.ApackageBinstallCfit8.Makesureyougetthecustomer’saddressand_______.AzipcodeBpostageCdirection9.Theirinterest_______onloansareverylowatthemoment.AratesBtermsCpolicies10.Sheseemedvery________intheinterview-----verysureofherself.AanxiousBcarelessCconfident11.Ilikethe_______butthecontentofthebrochureworriesme.AsampleBdesignCcomfort12.Makesurewegetthree_______tocomparepricesbeforewebuyone.AquotationsBordersCpurchases13.I’msorrybutthey’reoutof_______.Weshouldhavesomenestweek.AdateBstockCorder214.Ifyouwanttoordersomepaper,you’llhaveto_______anorderform.AfillupBfillinCtryout15.Therewereabout150_______atthisyear’sconference.AdelegatesBinvitationsChosts16.Wehaven’tbeendoingverywellin______months.AcurrentBlastCrecent17.IhavetoreporttotheHeadofthe______Department.APersonalBEmployeeCPersonnel18.Ourannual_______dependsonthecompany’sperformancethatyear.AwageBsalaryCbonus19.We’veincreasedourmarketsharefasterthanour______,whichisgoodnews.Aretailer’sBpartnersCrivals20.We’revery_______foryourassistanceinthismatter.AsatisfiedBdelightedCgrateful二.Multiple-choice(10Marks)Directions:Lookatquestions31-40.Ineachquestion,whichphraseorsentenceiscorrect?Foreachquestion,markthecorrectletterA,BorC.21.Sallyphoned.Shesaidyoure-mailwasdeletedbyaccident.Couldyousenditagain?Thee-mailmessageAdidnotarriveBwassenttothewrongaddressCwasdestroyed22.MsHancalled.Ourorder’sbeendelayedduetoproblemswithsupplier.TheorderhasAarrivedlateBnotarrivedyetCbeencancelled23.UPScalledtosaythey’llcollecttheparcelat3o’clockthisafternoon.ThedeliveryserviceAwillpicktheparceluptodayBintendstodelivertheparcelat3pmCcamefortheparcelat3pm24.Salesweregoodbutdistributionproblemsledtoaslightdropinprofits.Thecompanyhadproblemswith3AproducingenoughgoodsBdeliveringenoughgoodsCsellingenoughgoods25.CongratulationstoVanessaClarkonherpromotiontoBrandManager.VanessaClarkworksinAproductionBmarketingCfinance26.Whilewearedevelopingtheproduct,wewillwriteregularreportstoensurethatyouareinformedofitsprogress.AWe’regoingtowritereportsbeforewedeveloptheproduct.BWe’regoingtowritereportsatthesametimeaswedeveloptheproduct.CWe’regoingtowritereportsafterwedeveloptheproduct.27.WearecarryingoutmarketresearchinthenorthandtheMidlandsfrom22Nd-26th.AWehavedonetheresearchinthenorthandtheMidlands.BWehaven’tdonetheresearchinthenorthandtheMidlands.CWehavedecidednottodoresearchinthenorthandtheMidlands28.Punctualityimprovesonthebusservices.AThequalityofserviceisimprovingonbuses.BMorebusesarenowrunningontime.CBusesarebecomingcheapertouse.29.Paymenttobemadebycashondelivery.TheinvoicehastobepaidAaftertheshipmentarrivesBbeforetheshipmentarrivesCwhentheshipmentarrives30.Guaranteeddeliverywithin48hoursTheparcelwillarriveAinlessthantwodaysfromnowBinexactlytwodays’timeCinatleasttwodays’time三.ReadingComprehension(40marks)Directions：Therearetwopassagesinthispart.Eachpassageisfollowedbysomequestionsorunfinishedstatements.ForeachofthemtherearethreechoicesmarkedA,B,C.YoushoulddecideonthebestchoiceandmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.4Passage1Changesoccurringinmannersandcustomsmustbecarefullymonitored,especiallyincasesthatseemtoindicateanarrowingofculturaldifferencesamongpeoples.PhenomenasuchasMcDonald’sandCokeColahavemetwithsuccessaroundtheworld,butthisdoesnotmeanthattheworldisbecomingwesternized.Modernizationandwesternizationarenotatallthesame,ascanbeseeninSaudiArabia,forexample.Understandingmannersandcustomsisespeciallyimportantinnegotiations,becauseinterpretationsbasedonone’sownframereferencemayleadtoatotallyincorrectconclusion.Universalrespectisneededincross-culturalnegotiation.Tonegotiateeffectivelyabroad,alltypesofcommunicationshouldbereadcorrectly.Americansofteninterpretinactionandsilenceasnegativesigns.Asaresult,JapaneseexecutivestendtoexpectthattheirsilencecangetAmericanstolowerpricesorsweetenadeal.EvenasimpleagreementmaytakedaystonegotiateintheMiddleEastbecausetheArabpartymaywanttotalkaboutunrelatedissuesordosomethingelseforawhile.TheaggressivestyleofRussiannegotiatorsandtheirusuallast-minutechangerequestsmaycauseastonishmentandconcernonthepartofill-preparednegotiators.31.Itisimportanttofocusonthemannersandcustomsininternationalbusinessbecausethey_______A.areatraditionalvirtueB.cannarrowculturaldifferencesC.arerequiredbythelaw32.Accordingtothepassage,____