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上海交通大学硕士学位论文基于服务供应链的功能型物流供应商选择研究姓名：江慧莉申请学位级别：硕士专业：交通运输规划与管理指导教师：胡昊20090101I2005AHP-TOPSISIIIIIASTDUTYONTHESELECTIONOFFUNCTIONALLOGISTICSSUPPLIERBASEDONSERVICESUPPLYCHAINAbstractWithfurtherdevelopmentofthesocialdivisionoflabor,serviceoutsourcinghasbecomeanewtrend,andservicesupplychain(SSC)attractsmoreandmoreattentionafterproductsupplychain.Itprovideagoodwayfor3PLenterpriseswhoarethecorepartnersinSSCtoitegratetheserviceresources,whichcouldprovideafullrangeoflogisticsserviceswhichincludsintegratedlogisticsservices,customizedservicesandefficientinformationprocessing.The3PLsinChina,comparedtotheirforeignrivals,theyarestillatarelativelylowintegratedlevel.Withtheliberalizationofthelogisticsindustrysince2005,China's3PLenterprisesfacetremendouscompetitivepressure.Itisurgentforthemtofindafaster,moresecurewaytogrowup.ByapplyingtheSSCtheorytothe3PL’soperationmanagement,thethesisproposesanoperationmodelof3PLenterpriseone-commerceplatform.Inthemodelreferredabove,thefunctionallogisticssupplierselectionisveryimportant,thethesisdividesthedecision-makingprogressintotwosteps,thefunctionalsupplierpartnerselectionintheconstructionofLSSCandthefuctionalsupplierselectionandtaskallocationduringthelogisticsprojectimplementationprocess.Inthefirststepofsupplierselection,thethesisproposedanAHP-TOPSISmethodtoselectthepotentialsuppliers,andtherightonewillbeabsorbedbysupplierdatabase.Inthesecondstep,thethesisrasiedaNearest-neighborMethodtoretrievethePhighsimilarsupplierstothebenchmarkingsupplierfromthesupplierdatabase,andthenproposedamulti-objectivestochasticprogrammingtoidentifythefinalsuppliersandtaskIVallocation.Quantitativeanalysisandqualitativeanalysisareusedtoconstructthesupplierseletionmodel.Themodelisinlinewiththedecision-makingprocessandpractice,anditsatisifiestheneedsofautomation,soithasgreatpracticesignificance.ThestudyalsogoesasmallstepintheLSSCtheoryandproposedanoperationmodefor3PLbasedonSSC,whichoffersaquickandcheapwaytogrowstronger.KEYWORDSThethird-partylogistics,supplierseletion,Logisticsservicesupplychain,taskallocation□□“√”-1-11.11.1.1“”(ThirdPartyLogistics)20802076%58%[i]21“”TNT-2-“”→→[ii]“”“”1.1.2-3-1231.21.2.11.DicksonDickson[iii](1966)23“”7“”“”14“”“”Weber(1991)1967199074-4-[iv]Dicson23Wilson(1994)[v]YahyaKingsman(1999)16[vi]1Min,.H.(1994)7[vii]Muralidharan,CAnantharaman,.N.(2001)3[viii]2005[ix]ThomasY.ChoijanetLHartley(1996)268[x]199820JIT[xi]2000ERP[xii]1YahyaKingsman0.2460.431-5-0.0310.5870.0360.6710.3360.3290.0670.7950.0480.2050.0840.8140.1520.1860.6960.670.3040.130.202.MenonM.K.McGinnisM.A.19987[xiii]Kulak,.O.Kahraman,.C.5[xiv]WeslieHansenHarps[xv]KenAckerman[xvi]2003[xvii]2003[xviii]2004[xix]2005[xx]-6-1.2.2TOPSIS1ABCABCTOC()Derraeve(2000)200013[xxi]2006ABC[xxii]22070Satty-7-1-93DataEnvelopmentAnalysis,DEA11145(Case-BasedReasoning,CBR)CBR-8-CBRCook(1997)[xxiii]ChoyLee2002[xxiv]2005CBR-3PL[xxv]6ArtificialNeuralNetwork,ANNANNANN7TOPSISTechniquePreferencebySimilaritytoIdealSolutionTOPSIS{}1,2,...,mXxxx={}12,,...mYyyy=X()1,2,3,...ixnm()1,2,3,...iiiiimYyyyy=mixiY()12,,...,TnYYYY=*xX0xmXix*x0xXX[xxvi]-9-1.2.31803“”3[xxvii]Croom,RomanoGiannakis(2000)[xxviii]Internet/Intranet22000Dirk,Steve[xxix]Jack,Richard-10-[xxx]Ellram(2004)Journalofsupplychainmanagement“”[xxxi]SSCServiceSupplyChain[xxxii][xxxiii]1[xxxiv]-11-1Fig.1TourismServiceSupplyChain32003————[xxxv][xxxvi]-12-22Fig.2LogisticsServiceSupplyChain[xxxvii]1.31.3.11-13-2AHP-TOPSIS3P41.3.2312-14-3453Fig.3FlowchartoftheReasearch-15-1.412CBR-16-22.12.1.1ThirdPartyLogistics3PL20801988“”ContractLogistics(OutsourcingLogistics)2001——44Fig.4RelationshipAmong3PL,1PLand2PL-17-2.1.21/IntangibilityInseparabilityVariabilityPerishability23“”4-18-5ERPMRPEDIGPSGSM()GIS()67-19-2.23PL3PL3PL2.2.13PL2%80%3PL30%3PL3PL“”13PL3PL()50011%5003PL2-20-“”20052006(FEDEX)2204-5100UPS620TNT2002000385%3PL20045%295%41053%476%-21-5EOSEDIRFGIS39%(SCEM)(TILS)3PL2.2.2GDP20%15%33%200440020102300[xxxviii]-22-200735%51.7%80.9%16.4%62.3%21.3%2.2.3-23-12-32.32.3.1[xxxix]-24-12004ExelTibber&BrittenExel2“”win-win[xl]-25-“——”“”“”2.3.2-26-“”“”“”“”()()-27-55Fig.5OperationModeofTraditionalOutsourcing6-28-6Fig.6OperationModeofStrategicAlliance-29-“”EMS-30--31-33.1Ellram77Fig.7LogisticsServiceSupplyChain-32-3.23.2.1[xli]-33-3.2.2-34-3.33.3.1-35-ABC88Fig.8ClassificationofFunctionalLogisticsSuppliers-36--37-3.3.2[xlii]123-38-4“”(5)3.43.4.1-39-3.4.23.5-40-3.5.1GPRSEDIEDI-41-9Internet9Fig.9OperationModeofLogisticsServiceSupplyChainBasedonE-commerce12EDI34-42-56/e-marketing3.5.211)2)EDI3)10-43-IntranetEDI10Fig.10StructureDiagramofInformationSystemofLSSCOperationmode()()()()()-44-()2-45-4AHPTOPSIS11/11Fig.11FlowchartofStrategicLogisticsSupplierSelection-46-4.14.1.112345-47-4.1.2DicksonWeberBoysonS(1999)9[xliii]VaidyanathanGanesh20057[xliv]Hao-TienLiu(2008)23EDIKPI[xlv]1002-48-298009810009810009710009800100021001004100100110004100019890097021985100100210010010000100021000210001100011000110005212-49-34567891011121314-50-15161718192021224.1.3-51-12AB1C11C14C13C12B2C22C21B3C44C41C34C32B4C42C31C43C33C15C2312Fig.12EvaluationSyst