合作绩效对电子行业供应链总体绩效影响研究

上海交通大学硕士学位论文合作绩效对电子行业供应链总体绩效影响研究姓名：王晓倩申请学位级别：硕士专业：企业管理指导教师：任建标20090101-4-12312-5-3-6-THEINTRODUCTIONOFCOLLABORATIVEPERFORMANCEANDEMPIRICALRESEARCHONITSINFLUENCESONSUPPLYCHAINPERFORMANCEINELECTRONICINDUSTRYABSTRACTTheworldwideeconomicsituationhasundergonegreatchangeswiththedevelopmentofenvironmentcompetitionandmanagement.Thereisagradualshiftfromthecompetitionbetweenenterprisestotheonebetweensupplychains.Electronicindustryreliesevenmoreheavilyonsupplychainmanagementduetotheremarkablefeaturesofitsproducts.Themeasurementofsupplychainperformanceinthisfieldisofmajorimportance.Arealcaseofoneelectroniccompanyindicatesthatthenotedfinancialandoperationalindexesarefarfromadequateinmeasuringthesupplychainperformance.Hencecollaborativeperformancehasbeenintroducedintothemodelofsupplychainperformancemeasurementinordertofigureouttheanswerstothefollowingproblems1thedeterminingfactorsofsupplychaincollaborativeperformanceinelectronicindustry;2howthosefactorsplayaroleinthesupplychainfinancialandoperationalperformance;3introducecollaborativeperformancetosupplychainmeasurementsystemforfurtherimprovement.Basedonthepaperresearchtogetherwiththeonsitevisitsandinterviewstoquitealotofelectronicenterprises9keyfactorswhichinfluenceonthecollaborativeperformancehavebeenextractedandbeen-7-classifiedto3dimensionsascollaborativeintensityofbusinesssupplychainpartnershipmanagementandcollaborativeculture.Asupplychainperformancemeasurementmodelincludingcollaborativeperformancehasbeeninitiallyestablishedaccordingtothosedimensionsandfactors.Whatcomesonnextistodesignthequestionnaireonthebasisofthemodelthenandtosendittoelectronicenterprisesonalargescale.Throughthedatacollectionandprocessingtheoriginalmodelhasbeenmodifiedandimproved.Alsostatisticalanalysisandstructuralequationmodelinghavebeenusedtoexplainthemodelandeveryinfluencingfactors.Onthebasisoftheoriesempiricalresearchanddataanalysistheprincipleconclusionsareasfollowing1howthe9keyfactorsinfluencecollaborativeperformanceandaddcollaborativeperformanceintothesupplychainperformancemeasurementmodel;2collaborativeperformancehassignificanteffectsonsupplychainfinancialandoperationalperformance;3setupacompletequestionnaireandmeasurementsystemofsupplychainperformanceforelectronicsindustry.KEYWORDSelectronicindustry,supplychainperformance,collaborativeperformance,structuralequationmodeling,empiricalresearch-2--3--1-1.11.1.1ChenChristopherHahnChenGrossmanLambertCooperTanChristopher1980TanSCMGunasekaran-2-1.1.21.21.2.11231.2.2AMOS-3-1.31.3.1¾¾¾TQMLPWCMCIDemnigPDCA¾RolstnadasWaggoner1.3.2Tompkins80%87%92%MacBeehFergusonMaloniBenlonBeamon-4-Neely1.3.3ABABABBBA-BA-BBABBA¾ABB¾ABAA¾ABA-B¾ABBA-BB1-5-1Figure1:Theframeworkofsupplychainperformancemeasurement1234456-6-2.12.1.1Forrester1961HeckertMinerLewis80OliverWebber19921990LinF.R.Christopher199920002005GSCFSCCHandfieldNichols1234-7-Beamon1998ScottWestbrookNewpayneTanHoulihanHarland1999(RightProduct)(RightTime)(RightQuantity)(RightQuality)(RightStatus)(RightPlace)——6R,20052.1.2ChenSupplySchedulePlanLogisticsDemandChen2-8-2Figure2:ThetheoreticalframeworkofsupplychainmanagementChen.JA.Paulraj.InternationalJournalofProductionResearchVol.42No.12004cP131-163FarleyLeeBillingtonTanCarterFerrinKrauseEllramTanAndersonKatzBioruLummusCroom1---------9-1Table1:ThemaininvolvedfieldofsupplychainmanagementresearchJITMRPMRPIICroomSimonpietroRomanoMihalisGiannakis.EuropeanJournalofPurchasing&SupplyManagement2000pp67832.22.2.1FawcettClintonl23BelloGillilandSkinnerHallschmennerTumyeAndersenCampKaplnaNortonKaplanChenLee-10-MedoristeepleChenChenHandfieldPannesiViekerysafizadehHandfieldPannesi2.2.22.2.2.1Chen-BolstorffThamasGriffinRushtonOxleyThomasGriffinstewartNaimBenjaminwigandMapesMapesGunasekaranHardleLodishGunasekaranGunasekaranChen-11-Chenl23Gunasekaran2.2.2.2GunasekaranPRTMSCORSupplyChainOperationsReferenceBolstorff11SCC2.2.2.3ChristiansenChristiansenPeronaAdaniHardleLodishPerona-12-SuzueKohdatePeronaChen2.2.2.4GunasekaranGunasekaranGunasekaranMaloniBenton2.2.2.5BechmarkingBSCSCORShhasinghOttoKotzab-13-KaplanNortonBSCNeelyMORI72%MORIBrewerSpehBSCSCMBSCBeamonBrewerspeh2.2.322Figure2:Thesummaryofsupplychainmanagementmeasurement-14-GriecoChristopherGunasekaranTanBeamonGunasekaranChristiansenChristopherChenNooriPeronaMiragliottaMaloniBentonperonaMiragliottaChen2.32.3.1Premkumar-15-33Figure3:ThecooperativelevelofsupplychainChristopher20003-16-3Figure3:InterfacialbondandcooperativelevelChristopherMartin.EuropeanJournalofPurchasingandSupplyManagement.2000.6,P117-127Lambert5Lambert.We’reinthistogether.HarvardBusinessReview.200412,P114-1222.3.2BarrattNooriDemingPDCACCIMacBethLanderos-17-44Figure4:Thekeyfactorsthatinfluencethesuccessofsupplychaincooperation122.3.32.3.3.1EllramVanHoekMaloniBentonMaloniEllramHendrickBurnesNewMohrSpekman2.3.3.2-18-CorbettMaloniMaloniDuffy55Figure5:Thecomparisionofthecharactersoftraditionalsupplychainrelationshipandsupplychaincooperativerelationship2.3.3.3AndrewD(1995)(Team)TeamTeamTeamTeamP>omDavis0-10-11-1(1993)Robert(2003)(1998)-19-3.1SMTEMSOEMEMSSMTWTO