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来报：5月20日汇丰通知我行单据丢失79ATTN:TRADESERVICESREYOURBILLREF.GDBHQYYBP0800270FOR18,750.00YOURBILLREF.GDBHQYYBP800271FORUSD18,750.00YOURBILLREF.GDBHQYYBP0800272FORUSD18,750.00YOURBILLREF.GDBHQYYBP0800273FORUSD18,750.00YOURBILLREF.GDBHQYYBP0800274FORUSD18,750.00DRAWNAGAINSTOURL/CNO.DCHKH085087.WEAREINRECEIPTOFANEMPTYENVELOPEFROMYOUVIADHLUNDERDHLAIRWAYBILLNO.2772568326QUOTINGTHEABOVEBILLREFERENCES.PLSURGENTLYINVESTIGATETHEWHEREABOUTSOFTHEMISSINGDOCUMENTSANDADVISEOUTCOMEBYRETURNSWIFT.FORYOURINFO,WEHAVECHECKEDWITHLOCALDHLBUTTHEYHAVENOFURTHERINFORMATIONS.REGARDSHSBCHTVCORRESPONDENCE发报：5月21日我行回复单据丢失责任在汇丰ATTN:HSBCHTVCORRESPONDENCETRADESERVICESDIV..ACCORDINGTOOURINVESTIGATION,THEPAGE10DD080519OFDHLWITHREF190508HKGHKCKCAXB10SHOWINGTHATYOUHAVERECEIVEDANDSIGNEDA/MDOCSINWEIGHTOF1.0KGBYSTAMP.ANDWEALSOHAVETHEEVIDENCEINWRITTERNFORMTHATDHLRECEIVEDA/MDOCSINWEIGHTOF1.0KGFROMUS.THEREFOREPLSEFFECTPAYMENTACCORDINGTOTHEUCPANDL/CTERMSWHETHERORNOTYOURBANKHAVEFOUNDTHEMISSINGDOCS.ANYINFO,PLSDIRECTLYCONTACTMRSHUANGON8620-38322272.B.RGDS来报：5月22日汇丰狡辩单据并非其丢失，企图免责ATTN:TRADESERVICES-MRSHUANG8620-38322272INREPLYTOYOURMT799OF21MAY08ONDHLAWBNO.2772568326PLSBEREMINDEDTHATOURSTAMPJUSTMEANSTHATDHLHAVEDELIVEREDTHESAIDENVELOPETOUS.INCOURIERDELIVERYPRACTICE,YOUSIGNFORYOURRECEIPTBEFOREYOUOPENTHEENVELOPE.YOUONLYHASTHECHANCETOEXAMINETHECONTENTSAFTERRECEIPT.THEREFOREOURSTAMPDONOTEVIDENCEOURRECEIPTOFYOURDOCUMENTS.ASOURCUSTOMERISCHASINGFORTHEDOCUMENTS,PLSURGENTLYCHECKWITHYOURGUANGZHOUDHLCENTREANDLOCATETHEWHEREABOUTSOFTHEMISSINGDOCUMENTS.YOURIMMEDIATEACTIONISMUCHAPPRECIATED.REGARDSHSBCHTVCORRESPONDENCE发报：5月27日我行根据UCP条款责令对方付款ATTN:HSBCHTVCORRESPONDENCEWEHAVEENOUGHEVIDENCETOCERTIFYTHATYOURBANKRECEIVEDANDSIGNEDTHEA/MDOCSFORWEIGHTOF1.0KG,BUTNOTANEMPTYENVELOPEASYOUSAID.SOIFTHEDOCSAREMISSED,THEYSHOULDBEMISSEDATYRCOUNTER.PLSBEREMINDEDTHATL/CISAVAILABLEWITHANYBANKINCHINABYNEGOTIATIONANDTHEEXPIRYPLACEISCHINA.ACCORDINGTOART.7,ART14,ART35ANDART37OFUCP600,YOURBANKASTHEISSUINGBANKSHOULDTAKEALLRESPONSIBILITYFORTHEMISSINGDOCS,FORTHEPAYMENTOFTHEPROCEEDSANDFORALLRELATIVECHARGETHEREOF.SINCEYRBANKRECEIVEDANDSIGNEDTHEA/MDOCSON19MAY,2008,PLSEFFECTPAYMENTACCORDINGTOUCP600ANDYRL/CTERMS.ANDWERETAINTHERIGHTTOCLAIMDELAYEDPAYMENTINTEREST.OTHERWISEWE'LLMAILAREPORTABOUTTHEWHOLEMATTERTOYRPRESIDENTANDRISKCONTROLDEPT.B.RGDS.来报：5月27日汇丰寻找和解途径ATTN:TRADESERVICES-MRSHUANGFROM:HSBCTRADEANDSUPPLYCHAINDIV1YOURREFNO.BILLAMOUNTGDBHQYYBP800270USD18,750.-GDBHQYYBP800271USD18,750.-GDBHQYYBP800272USD18,750.-GDBHQYYBP800273USD18,750.-GDBHQYYBP800274USD18,750.-DRAWNUNDEROURLCNO.DCHKH065087.REYOURSWIFTMESSAGEDATED27MAY2008APPLICANTINFORMEDUSTHATBOTHBENEFICIARYANDAPPLICANTAGREEDTOSETTLETHEABOVEBILLSBYT.T.OUTSIDETHEDCTERMS.PLSCONFIRMWITHBENEFICIARYANDINSTRUCTUSTOCLOSETHEFILEACCORDINGLY.REGARDS发报：5月28日要求汇丰偿付本金及相关费用ATTN:HSBCTRADEANDSUPPLYCHAINDIV1REYRMSGDD080527ATBENE'SREQUEST,WEADVISETHATBENEAGREESTOCHANGETHEMETHODOFPAYMENTFORUSD93750,00FROML/CATSIGHTTOT/TAGAINSTB/LOFCOPYUNDERTHEPRECONDITONOFPAYMENTOFTHEIRCHARGEASFOLLOWS:DECLARATIONOFLOSTOFB/L:USD259.30RE-ISSUANCEOFSURRENDERB/L:USD300.35CABLECHARGE:USD80.00PLSBENOTEDTHATWERESERVETHERIGHTTOCLAIMTHEPRINCIPAL,THEDELAYEDPAYMENTINTERESTANDOTHERRELATIVECHARGEFROMYOUISSUINGBANKBEFOREBENECONFIRMTHEIRRECEIPTOFA/MFUNDSBYT/TANDTHEA/MRELATIVECHARGE.AFTERBENE'SCONFIRMATIONOFRECEIPTOFA/MFUNDSANDA/MRELATIVECHARGE,WEWILLINSTRUCTYRBANKTOCLOSEYRFILE.B.RGDS来报：5月30日汇丰同意支付本金及费用79ATTN:TRADESERVICES-MRSHUANG/MSCHANFROM:HSBCTRADEANDSUPPLYCHAINDIV.1DRAWNUNDEROURDCNO.DCHKH065087APPLICANT:MARKANTTDGORGANISATION(FAREAST)LTDBENEFICIARY:CONWIDEELECTRICAPPLIANCECOLTD.REYOURSWIFTMSGDATED28MAY08,ASADVISEDBYAPPLICANT,THEYHAVEALREADYEFFECTEDPAYMENTBYT.T.FORUSD93,725.00VALUE30MAY08TOBENEFICIARY'SACCOUNTWITHYOURGOODSELVES.(1)KINDLYCONFIRMRECEIPTOFFUNDSBYBENEFICIARY.(2)SINCETHEDRAWINGSOFTHEABOVEFIVEBILLSHAVENOWBEENSETTLEDBYT.T.OUTSIDETHECREDITTERMS,PLEASECONFIRMTHEUNUTILIZEDBALANCEOFTHEDCAMOUNTTOREADUSD124,920.-(3)OURLIABILITYFORPAYMENTOFTHEABOVEBILLS(TOTALAMT:USD93,750.00)HASBEENRELEASED.UPONRECEIPTOFYOURCONFIRMATIONOFTHEABOVE,WEWILLREIMBURSEYOUTHECHARGESCLAIMEDBYBENEFICIARY.REGARDS发报：6月2日索要费用ATTN:HSBCTRADEANDSUPPLYCHAINDIV.1OURREFNO.BILLAMOUNTGDBHQYYBP0800270USD18,750.-GDBHQYYBP0800271USD18,750.-GDBHQYYBP0800272USD18,750.-GDBHQYYBP0800273USD18,750.-GDBHQYYBP0800274USD18,750.-DRAWNUNDERYOURDCNO.DCHKH065087APPLICANT:MARKANTTDGORGANISATION(FAREAST)LTDBENEFICIARY:CONWIDEELECTRICAPPLIANCECOLTDATBENE’SREQUEST,WECONFIRMTHAT:(1)BENE’SRECEIPTOFFUNDSFORUSD93725,00.(2)THEUNUTILIZEDBALANCEOFTHEDCAMOUNTTOREADUSD124,920.00TILL080530..PLSBENOTEDTHATYRRESPONSIBILITYUNDERA/MBILLSWILLONLYBEFULLYRELEASEDWHENWERECEIVETHERELATIVECHARGESUSD639.65MENTIONEDONMSGDD080528ANDTHENYRMAYCLOSEYRFILE.REGARDS总结1.要快速：对该类丢单问题，需快速反应并处理，以防货物被冒提，造成更大损失。2.要有理：根据信用证条款和UCP条款主张我行权益。3.要有据：要根据实际情况，针对对方银行在操作过程中可能的失误或漏洞进行辩驳。4.要沟通：要跟受益人及时沟通，以掌握货物情况及其于开证人之间的关系。5.要有主次：在帮助受益人追索本金的同时，尽量帮其索要相关费用。6.要汇报：根据金额及事情进展的情况，及时向领导汇报，并要求分行寻求代理行的帮助，以妥善解决问题。7.提示：（1）要求分行不要擅自决定合并寄单。若客户要求，分行必须提示风险，并在得到客户书面授权后寄单。（2）我行在收取快件时，应当着DHL工作人员的面拆封，并及时检查单据状况，尤其是对货权单据的检查。（3）当单据较厚时