安联保险人力资源实践

AllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司ChallengingHRIssues－－－－FromaforeignCEO’sPerspective29thNovember2003ChinaHotelAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司HumanCapitalManagement
Definition
Objectives
ElementsRecruitmentMotivation&LeadershipTraining&DevelopmentRetention&ExitStrategyHRDiversity
ChallengesandExpectationstoHRPractitionersAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司MaximizingPotentialAssessmentCenterCompetenciesAllianzManagementInstituteFunctionalTraining;OJTAssignmentsAsianManagementTraineeProgramFastTrackManagementProgramInternationalManagementTalentProgramMulti-SourceBehavioralCompetenciesAssessmentBalancedScorecardMBOTargetsEvaluationPotentialAssessment(Vertical&Horizontal)PersonalDevelopmentPlanCareerDevelopmentCommitteeProfessionalGrowth/DevelopmentOpportunitiesCareerProgressionPerformanceBonus&IncrementBenefits&PerquisitesExecutiveDevelopmentProgramValuingContributionsAcquiringTalentsLeveragingPerformanceLongTermIncentivesAllianzDevelopmentProgramSelectionToolsEmployerBrandingAllianzHumanCapitalManagementAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司11CoreCompetenciesforAllianzEmployees•ChangeOrientation&Innovation变革、创新能力ManagingSelfManagingSelfManagingManagingPeoplePeopleManagingBusinessManagingBusiness•BusinessAcumen商业头脑•ProblemSolving解决问题的能力•CustomerFocus客户服务精神•TechnicalProficiency技术知识•Proactivity主观能动性•ResultsOrientation目标导向•Organizational&InterculturalAwareness组织文化认知能力•PeopleManagement辅导、训练能力•Communication&Influence沟通能力•Collaboration协作能力AllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司AllianzLeadershipValuesAlignStrategyandCommunicationWeworktogethertodeliveraconsistentbusinessstrategy.Oneofourmainresponsibilityistocommunicatethisstrategytoallourstakeholders.PromoteaHigh-PerformanceCultureWesetandagreeoncleartargetswhicharealignedwithourstrategy.Weprovidefeedbackandcoachingtoouremployeestoencourageandrewardexceptionalperformance.FocusonOurCustomerWeensurearelentlessfocusonourcustomers.Wedevelopandgrowstrongcustomerrelationshipsandseektoachieveprofitablegrowthandtherebyincreaseshareholdervalue.Thisrequiresustodeliverexcellenceinallourproducts,operations,processes,andbehaviors.AllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司AllianzLeadershipValuesDevelopOurEmployeesWeinvestinouremployees.Weselectanddeveloppotentialaccordingtohighstandards.Weleveragediversityandencourageaculturethatrespects,valuesandbenefitsfromdifferentbackgroundsandperspectives.Wearetransparentinthewaywecreatecareeropportunitiesbasedonpersonalachievementsandcapabilities.Wewanttobeanemployerofchoice.BuildonMutualTrustandFeedbackWebuildoursuccessbasedonmutualtrust,fairness,integrityandclearandopencommunication.Weencourageemployeestoinnovate,identifybusinessopportunities,shareknowledgeandideasandprovideconstructivefeedback.AllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司RecruitmentAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司MotivationAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司Training&DevelopmentAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司RetentionAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司ExitManagementAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司HRDiversityAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司ChallengesandExpectationstoHRPractitionersAllianzInsuranceCompanyGuangzhouBranch安联保险公司广州分公司Questions&Answers