20074136JOURNALOFHENANINSTITUTEOFFINANCIALMANAGEMENTNo.42007SerialNO.136:2007-06-02:(1966-),,,,,(,518040):,,:;;;:F830.35:A:1008-7796(2007)04-0043-06,,,,,,,,???,,,1856,,2005,100013,192005,13391,4.2(,1.4,1.1,2400,),,2,:10%,15%,13%,25%2005513(),EMEA(),,(ONEBANK),,,,,,:,;;,;;,;()34©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(),(1):,(2):(3):,(4):,()1.,11198019902.:5;5-25;25-100;100,25;25(2);100,,2()5,5-25,25-100100()3.,,,:(1)(2)(3)(4)(5)4.,,,1200800,,,,(),,,,44©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:1998,552400,100,2300,,,2006,(),,8,10,,12,,,,,,,,,,,(),2500,(),,,,,,,()ONEBANK,,,,,,9002000,1997,,,IT,,,,,,,(),1150,,,,,,()CRM1996,,,,CRM,,54©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.:(),,,,(),,,ONEBANK,,,,,(),,,,,,,,,,,(),,,,,,,,,,,,,,,1,,,,,,(),,,,,,,,25,();,,;,,70%,30%,64©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(),2070,,,,,,(),,1.,,,,,,2.,,3.,,,,,,,(),,,,,,,,,,IT,,IT,,IT,,IT,,IT,,,,,,,,,,,(),,,,,,,,,,IT,74©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.(),,,,,,,,,,,,,,,,,,,,:[1],.:[J].,2006,(5):49-54.[2],.[M].:,2006.[3].[J].,2004,(4):52-57.[4].[J].,2005,(12):40-43.[5].[J].,2006,(5):39-41.(:)PrivateBanksOperationModelofCreditSuisseGroupanditsEnlightenmentGEZhao-qiang(StrategyDevelopmentDepartment,BankofMerchant,Shenzhen,Guangdong5180040,China)Abstract:Acomprehensiveanalysisismadeontheorganizationalsystem,managementregime,servicemodels,productiondevelopment,businessstrategy,creditriskmanagement,complianceandbusinessriskcontrolandclientrelationshipmanagementsystemofprivatebankingofCreditSuisseGroup,summarizingthebasicfeatureofopera2tionmodelofprivatebankingofCreditSuisseGroup,givingsomeenlightenmentsforChinaonhowtodeveloppri2vatebankingbusiness.Keywords:CreditSuisseGroup;privatebank;operationmodel;strategytransmission84©1994-2007ChinaAcademicJournalElectronicPublishingHouse.Allrightsreserved.