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::Synopsis(2000),,:,ContentsChapter1BookingTickets(1)(5)1.(5)2.(11)3.(16)(20)(25)Chapter2AttheAirport(28)(36)1.(36)2.(42)(45)(48)Chapter3DuringtheFlight(55)(57)1.(57)2.(62)3.(63)4.(66)5.(69)6.(70)(72)(74)Chapter4AttheHotel(77)(79)1.(79)2.(81)3.(85)4.(86)5.(90)6.(99)(103)(108)Chapter5Touring(112)(114)1.(114)2.(119)3.(124)4.(125)5.(126)(128)Chapter6Eating(132)(133)1.(133)2.(137)3.(145)4.(148)5.(148)6.(149)7.(150)8.(151)9.(152)(154)(156)Chapter7Shopping(164)(165)1.(165)2.(169)3.(175)(182)Chapter8Services1.(190)2.(195)3.(212)4.(218)5.(221)(223)(224)Chapter9AskingtheWay(227)(228)(236)(237)Chapter10Transportation(239)(241)1.(241)2.(250)3.(259)4.(262)(278)(280)(CIP)/:,2002.1()ISBN7563910077I....II....III.IV.H319.9CIP(2001)088590:100022:67392308200211200211850mm1168mm329.25240:15000ISBN7563910077/H55:13.00Chapter1BookingTickets1.(1),,,:,,,,,,,,(2),,,,,,,1,,,,,,,,,,,,,,,,,,,,,,,,,,2.(1):(nameofpassenger),(from/to)(farebasis),,,,2(flight),,,(status):,OK,RQRQ,,,,OPEN(2),,,,,,,?15,,30%,,,,3,airshattle,,,,(standbyticket)(),11,12(3),(),,,,72,,72,(4),(),244,,,1.BookingTicketsDialogueA(Mr.WangisbookingticketsforhimselfandhiscolleagueforaflighttoHonolulubytelephone.)W=Mr.WangA=AgentA:CathyPacific.MayIhelpyou??W:Yes,Idliketomakereservationsfortwoseatsonyourflightnumber220,departingforHonoluluonDecember22ndat7:30intheevening.,,220,A:Yourname,please??W:Mr.WangYoumingandMr.FangWei.A:Doyouwanttoflyfirstoreconomyclass??W:Economy.5A:Yes,westillhaveroomonthatflight.Willthisbeaonewaytrip?,?W:No,roundtripbacktoChicagoonJanuary3rd.Bytheway,doyouhaveanydirectflightscomingback?,,,?A:Yes,wedo.Flightnumber414,leavingHonoluluat3:00intheafternoon,fliesnonstopbacktoChicago.414,,W:Thatllbeperfect.Whatistheexactairfare??A:EconomyfareroundtripfromChicagotoHonoluluis476.00duringpeakseason.,467W:Isee...thenourticketsareconfirmed??A:Yes,yourseatsareconfirmedonthosetwoflights.Pleasebeattheairportatleastonehourbeforedeparture.Notesbookvi.vt.()1)booksth.(up)6:Bookearlyifyouwanttobesureofaseat.,bookahotelroom/aseatonaplane/Idliketobook3seatsfortonightsconcert.Thehotelisfullybookedup.2)booksb.onsth.:Werebookedonthenextflight.3)bookinbooksb.in:WevebookedyouinatthePlazafor2nights.4)bookingn.,ablockbooking:Wecantacceptanymorebookings.5)bookingclerk;bookingofficeIdliketodosth.likewould(d):Wouldyoulikesomethingtoeat??Idliketothinkitoverbeforedeciding.Wewouldlikeyoutocomeandvisitus.makereservations/makeareservation(7)reservationn.,:acoach/hotelreservation/make/holdreservationinthenameofT.HillT.onewaytriponeway,,onewaytraffic;aonewaystreet;aonewayticketbytheway1):stopforapicnicbytheway2):Oh,bytheway,thereisatelephonemessageforyou.,,Whatdidyousayyournamewas,bytheway?,?faren.:WhatsthebusfaretoLondon??travelathalf/full/reducedfare//economyfarespeakseasonpeakn.:Trafficreachesapeakbetween8and9inthemorning.8:009:00Shesatthepeakofhercareer.8peakperiods/production/load//thepeakhour,peaktime,peakrate,,()confirmvt.(),,:Therumorofanattackwerelaterconfirmed.Theannouncementconfirmedmysuspicion.Pleasewritetoconfirmyourreservation.DialogueB(Anotherpassenger,Mr.Chen,isbookingticket.)Cl=ClerkCh=Mr.ChenCl:Goodmorning,sir.MayIhelpyou?,?Ch:IwanttogotoViennaon15thJune.Iwonderifthereisaflightthatday.615Cl:Letmecheckit.Well,therearetwoflightsthatday,oneinthemorningwhichleavesat10:30andarrivesinViennaat12:30,theotherflightisintheafternoonwhichleavesat14:20andarrivesinViennaat17:509withonestopinRome.,,10:30,12:30,14:20,17:50,Ch:Whatistheairlinethatleavesinthemorning??Cl:ThatsAirFrance,AF632.,AF632Ch:Ilikeit.Itsuitsuswell.Couldyoureservefiveseatsonthatflightforme?,5Cl:Yes,sir.Firstclassoreconomyclass?,?Ch:Economy,please.WhencanIcometocollecttickets??Cl:Intwodays.Anyhow,assoonaswegetareplyfromAirFrance,Illgiveyouaring.MayIhaveyournameandtelephonenumber?,Ch:ChenPingfromChina.ImstayingattheHiltonHotel,room1132.,1132Cl:OK.Thankyou.,Ch:Goodbye.Cl:Goodbye.01112.ReconfirmingBookingDialogueA(Mr.ZhaoisreconfirminghisflighttoTokyobytelephone.)Z=Mr.ZhaoA=AgentA:PanAmerican.Z:Hello,Idliketoreconfirmmyflight.,A:MayIhaveyourflightnumber,please??Z:Yes,itsflightnumber007leavingSanFranciscoat10:00intheeveningonApril4th.007,A:Oh,yes,thatsourregularflighttoTokyo.Whatisyourname,please?,?Z:ZhaoQing.A:Excuseme11,howdoyouspellthat?,?Z:Mysurname12isZhaoZHAO.AndmynameisQingQING.,ZHAO,,QINGA:Oh,yes,hereweare13.Youreflyingeconomyclassisthatcorrect?,,?21Z:Oh,no,Ithinktheresbeensomemistakes.Imsure14Imadereservationsforafirstclassticket.,A:Hmmm...well,fortunately,wedohavesomespaceleftinourfirstclasssection.Icanchangeyourticketifyoulike.,,Z:Oh,good.Itssuchalongflightandthefirstclassseatsaremorecomfortable.,,A:OK,yourticketisinorder15now,Mr.Zhao.Thankyouforcallingtoreconfirm.,Z:Yes,ImgladIdid!16,Notesreconfirmvt.,re,,reapply,;redecorationregularadj.,,regularbreathing;aregularpulse;haveregularhabits11Excusemen.,311)Excuseme.,:Excuseme,isanybodysittinghere?,?Excuseme,butIdontthinkthatsquitetrue.,2)ExcusemeSorryIbegyourpardon.Excuseme.,,,:Excuseme,canIgetpast,please?,?SorryIbegyourpardon?():Sorry,didItreadonyourtoe?,?I