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UNIT1FACETOFACEaggressiveadjective敢作敢为/侵略性的aggression-noun进攻，侵略appointmentnoun约会，指定badgenoun徽章，证章colleaguenoun同事，同僚headofdepartmentnoun部门经理department-noun部门，科，处managingdirectornoun常务懂事personnelnoun人员，职员publicrelationsnoun公共关系salesofficenoun营业部，销售部sincereadjective诚挚的，真诚的smalltalknoun闲聊superiornoun长者，上级surnamenoun姓vice-chairmannoun副主席vice-prefix副的chairman-noun主席visitornoun访问者，来宾visit-拜访，参观whereaboutsnoun下落，行踪aperitifnoun开胃酒]apparently显然地behaviournoun行为，举止chewovernoun考虑，详细讨论counterpartnoun对等的人或物demonstrationnoun示范，实证demonstrate–verb示范，证明disasternoun灾难mannerspluralnoun礼貌offencenoun犯罪，冒犯syllablenoun音节trickyadjective狡猾的，机警的accountantnoun会计，会计师ambitiousadjective有雄心/野心勃勃的applicationnoun应用程序，应用软件challengenoun挑战deadlinenoun最终期限environmentnoun环境，外界financenoun金融，财政学generateverb产生，发生hands-onnoun有实际经验的人hecticadjective忙乱的，忙碌的responsibilitynoun责任，职责bodylanguagenoun身体语言，手势语言businesscardnoun名片clickverb发出滴答声co-workernoun合作者，同事concentrateverb集中conferencenoun会议，协商会delegatenoun代表indigestionnoun消化不良quiznoun测验reliableadjective可靠的，可信赖的sighverb叹息，叹气sniffverb用力吸气，闻到yawnverb打呵欠bordernoun边界，边ballparkfigurenoun约略的数字factnoun事实，真相flunoun流感junioradjective下级的，地位较低的senioradjective高级的，地位较高的sketchnoun草图，梗概UNIT2Letters，faxesandmemosattendtoverb处理，料理e-mailnoun电子邮件memonoun备忘录proportionnoun比例，部分envelopenoun信封cccarboncopy副本抄送catalogueUKcatalogUSnoun目录conciseadjective简洁的courteousadjective有礼貌的dotmatrixprinternoun针式打印机headingnoun标题housestylenoun印刷风格letterheadnoun信笺抬头logonoun（某个组织的）标识pp（alsoperpro）（签字前）代表…paragraphnoun段落recycleverb回收再利用manualnoun手册，指南additivenoun添加剂aromanoun香味artificialadjective人造的，假的customernoun顾客，消费者extractverb取出，榨出，摘录irrelevantadjective不相关/不切题的orderformnoun订购单relevantadjective有关的samplenoun样品wavyadjective波状的，波动的assembleverb集合，装配agentnoun代理人benefitnoun利益，好处comeuptoexpectations尽如人意compileverb编辑，汇编contractnoun合同，契约engineernoun工程师，技师feedbacknoun反馈，反应jeopardizeverb危害long-standingadjective长期的puzzledadjective迷惑不解的submitverb提交，递交UNIT3Onthephonemobilephonenoun移动电话phoneboothnoun公共电话亭telephonistnoun接线生，话务员batchnoun一批couriernoun导游，信使prototypenoun原型quoteverb报价receiptnoun收到，收据stick-onadjective涂有黏胶/可粘贴的subcontractverb分包或转包answeringmachinenoun留言机contactnoun接触，联系headofficenoun总部stripedadjective有条纹的subsidiaryadjective辅助/补充的freightnoun货物，运费dialverb拨（电话）dispatchverb派遣，发送imagenoun图象，形象qualitycontrolnoun质量控制shipmentnoun装运，运输的货物staffnoun全体职员tradefairnoun商品交易会vegetariannoun素食者agentnoun代理商confirmverb确认connectverb连接equipmentnoun设备extensionnoun分机laboratorynoun实验室literaturenoun公司宣传资料putsbthroughphrasalv为某人接通电话switchboardnoun接线总机breakdownverb出故障non-smokingadjective非吸烟的proposalnoun提议，建议stuffyadjective通风不良/闷人的translateverb翻译congressnoun代表大会/国会/议会labelnoun标签，签条afflictverb使痛苦，折磨UNIT4Summaries，notes，reportsbreaknoun休息，暂停frequentadjective时常发生的/频繁的improveverb改善，改进physiotherapistnoun理疗医师cardnoun卡片，名片standnoun摊位，看台discountnoun折扣procurementnoun采购，获得recordverb记录relyonphrasalverb依赖，信任salesrepresentativenoun销售代表summarizeverb概述，总结canteennoun食堂complainverb抱怨，控诉concerningpreposition关于displayverb陈列，展览eyesightnoun视力handleverb处理，操作investigateverb调查，研究bugnoun小虫，臭虫，病old-fashionedadjective老式的/过时的procedurenoun程序，手续raiseverb提出recommendverb推荐，介绍regularadjective定期的/规则的/经常的RepetitiveStrainInjury（RSI）noun（肢体的）重复性劳损replaceverb取代，替换requestnoun请求，要求screennoun屏，银幕symptomnoun症状unionnoun联盟，协会ventilateverb使通风aimverb打算，瞄准bodynoun主要部分，主体clarifyverb澄清，阐明specialadjective特别的/专门的coververb代替departmentnoun部门/科/系personnelnoun人事部editverb编辑，校订efficientadjective有效率的/能干的examineverb检查，调查extendedadjective延长的graveadjective严重的itemnoun项目，条款overtimenoun超时，加班requestnoun请求，要求resultnoun结果，成效reviewverb回顾，复查roughadjective粗略的/大致的selectverb选择，挑选separateadjective分开的/独立的sheetnoun薄片，被单undertakeverb承担/答应做某事wastenoun废物，浪费workforcenoun劳动力/职员总数billnoun帐单bonusnoun奖金，红利dashnoun破折号deductverb扣除increaseverb增加，增大insteadadverb代替invoicenoun发票，发货单lotnoun许多postponeverb推迟，延迟punctuationmarknoun标点符号reduceverb减少afterthoughtnoun事后产生的想法/追悔apostrophenoun撇号avoidverb避免bracketsnoun括弧carryoutphrasalverb执行/完成/实现colonnoun冒号commanoun逗号costnoun成本quotesnoun引号doubtnoun怀疑，疑问exclamationmarknoun感叹号factorynoun工厂fullstopnoun句号hyphennoun连字符invertedcommasnoun引号obliquenoun斜线符号parenthesisnoun圆括号period=fullstopnoun句号primaryadjective第一位的/主要的productivitynoun生产力questionmarknoun问号quotationmarksnoun引号salarynoun薪水semicolonnoun分号slashnoun斜线strokenoun一笔，笔画amountnoun数量branchnoun分支，分部emergeverb显现，暴露focusnoun中心，焦点note[something]downphrasalverb记录，记下ordernoun次序，顺序sequencenoun次序，顺序brainstormverb集体讨论/群策群力sessionnoun一段时间setnoun经常往来、意气相头的一些人spotverb认出，发现topicnoun话题，主题underestimateverb低估，看轻UNIT5Workingtogetherjoinverb参加，加入pensionschemenoun养老金计划或方案tradeunion（USlaborunion）noun工会aerospaceadjective/noun航空航天空间，航空航天技术（的）beveragenoun饮料chartnoun图表electronicsnoun电子学sectornoun部门/经济领域supplyverb供给，提供tertiaryadjective第三的boardnoun懂事会，理事会arraynoun排列，编队assetnoun资产/有价值的技能、人branchofficenoun分店，支店civilengineeringnoun土木工程cornerstonenoun奠基石，基础corporationnoun公司，企业decadenoun十年fiscalyearnoun财政年度/会计年度fledglingfirmnoun新公司/无经验的公司foundverb建立，创办innovativeadjective创新的/革新的linknoun连接（物）locationnoun位置，场所maintainverb