旅游英语

Unit1TourismandTourGuidesLearningObjectivesAfterstudyingthisunit,youaresupposedtounderstanddifferentdefinitionsoftourismaswellasitskeyelements;familiarizeyourselfwiththerolesandresponsibilitiesofatourguide;learnhowtoachievetheprofessionalismasatourguide;knowsomerelatedstrategiesfortakingTourGuideQualificationExaminationDefinitionsofTourism1.Tourismisacomprehensiveeconomicundertakinganditplaysaveryimportantroleinacountry'seconomicconstruction.2.Tourismisakindofforeignrelationswork,sinceitoffersaneffectivemeansforperson-to-persondiplomacy.3.Tourismisthepracticeoftravelingforpleasure,akindofculturalactivitymostfrequentlyassociatedwithrestandrelaxation,sportandaccesstocultureandnature.4.Tourismisthebusinessofprovidingtoursandservicesfortourists.It'srelatedtobusinessessuchastransportation,hotelsandrestaurants,touristattractionsandresorts,travelservicesandsoon.5.Tourism,toindividuals,referstoactivitiesinwhichtheyacquirepleasure,relaxationortoenhanceknowledgeandenrichtheirlives.6.Thetourismindustryiscomposedofthreeelements:tourismresources,tourismfacilitiesandtravelservices.7.Touristattractionsarethebasicthingsthatmakepeopletourists,suchasspectacularsceneryoranopulentmuseum.Touristfacilitiesareconditionswhichopenthedoorforlocalestablishmentstoacceptbusinessfromtourists.Travelservicesindicatetheservicesspecificallysuppliedfortourists,whichshowtheabilityandqualityoftouristbusinesses.Theyspanaprettylargerange.Theycanbeservicessuppliedduringthejourney,(eg.transportationservices)ortheservicesofferedinhotelsorrestaurants,inscenicspotsorelsewhere.Theservicessuppliedbytourguidesshouldalsobecounted.WhatisaTourGuide?Atourguideisapersonwholeadstouriststoscenicspotsandhistoricattractionsandintroducesthehistoryandcultureoftheseplacestothem.JobsdonebyTourGuidesnavigating,communicating,interpreting,role-modelingappropriatebehavior,entertaining,treatinginjury,ensuringsafety,managingdisastersetc.FiveKeyRolesAnInformationProviderATeacherAnEntertainerAHostADisasterManagerUnit2ReceivingtheGuestsRelatedSpecialTerms1.Majortypesoftouristguidestourmanager/escort领队nationalguide/guideinterpreter全程导游员/全陪internationalreceptivetouristguide国际接待导游internationaltouristguide国际导游domestictouristguide国内导游overseastraveltouristguide国际游导游scenic-spotguide景点导游员localguide地方导游∕地陪driver-guide司机导游员adventureguide探险导游员heritageinterpreter历史遗迹解说员escortinterpreter陪同解说员Docent博物馆解说员professionaltourguide职业导游员non-professional/amateurtourguide/stepon非职业∕兼职∕临时导游员hinaInternationalTravelService(CITS)国旅ChinaTravelService/Agency(CTS/CTA)中旅ChinaYouthTravelService(CYTS)中青旅ChinaComfortTravel(CCT)中国康辉旅行社OverseasChineseTravelServices(OCTS)中国海外旅行社2.Typesoftravelgovernmentdelegation政府代表团vacationalgroup休假团study/surveygroup考察团individualgroup散客团all-in/all-inclusivetour统包旅游congresstourism会议游domestic/groundinclusivetour国内∕地面包价旅游incentivetravel奖励游grouppackage团体包价旅游3.Tourguide’sdocumentation＆toolsprofessionalbadge导游员胸卡tourguidecertificate导游资格证tourbanner旅行社徽旗itinerary/schedule团队旅行计划identifyingcardboard指认牌3.Stepsonmeetingtourists1.Youshouldgetthebasicinformationofthegroupasfollows:nameofthetravelagency,nameoftheliaisoninchargeofthegroup,thegroupcode,nameofthetourleaderandnationalguide,numberoftourists,namesofalltourmembersincludingtheirnationalities,gender,occupations,ages,religionsandspecialrequests,etc.2.Studytheitinerarycarefully.Youshouldconfirmdetailsfromtransportation,hotels,rooms,restaurants,andmeals.3.Bringallthenecessaryitems,includingtourguidecertificate,professionalbadge,andtheitineraryofthegroup.4.Prepareawelcomespeechbeforehand.Thespeechshouldbebriefbutfullincontent.4.WelcomeSpeechesGoodevening,ladiesandgentlemen,OnbehalfofBeijingInternationalTravelServiceandmycolleagues,IwouldliketowelcomeyoutoChinaandourcapitalcity,Beijing.MynameisQianJiangandIwillbeyourlocalguideforthenextseveraldaysduringyourstayinBeijing.PleaseallowmetointroduceMr.Fang,yournationalguidewhowilltravelwithyouthroughoutyourtripinChina,andourexperienceddriver,Mr.WangwhohasworkedfortheBeijingTourBusCompanysinceitwasestablishedin1998.WewilldoourbesttomakeyourstayinBeijingpleasantandenjoyable.Ihopethatyourvisittoourcitywillamemorableexperience.Now,IwouldliketoinviteMr.Fangtosayafewwords,Mr.Fang,please…Parisisamajesticcity,acityofculture,Romance,gastronomy,designandfashion.Itisalsoacityonthemove,acityofdaring.Withtheopeningofnewmuseums,world-classsportingevents,festiveandpopularurbanhappenings,Parisisacapitalthatneversleeps.WhetheryouareanewcomeroralreadyfamiliarwiththeParisscene,thereisavastchoiceawaitingyou:over1,800classifiedmonuments,170museums,145theatersand380cinemas.Someoftheculturalsitesofthecapitalareabsolute“must”andamongthemostvisitedmonumentsintheworld.SeveralofthemhaveUNESCOworldheritagestatus.Paris,however,isnotjustahistoricalcity.Itsriverbanksandneighborhoods,someofWhichretainavillageatmosphere,areaninvitationtostrollandsightseeing.Paris,theeternal,CityofLights,original,modern,creativeisallyours.Whetheryouarealready“inlove”withourcityorhereforthefirsttime,pleasemakeyourselfathome.WelcometoParis!Unit