assessment2领导学第二次课业国贸专业

北京邮电大学世纪学院-国际学院CenturyCollege,BeijingUniversityofPostsandTelecommunications(InternationalInstitute)1/9NAMEOFSTUDENTUNITTITLEWorkingwithandLeadingPeopleASSIGNMENTTITLEReportonPerformanceManagementandTeamBuildingASSIGNMENTNO2of2NAMEOFASSESSORNIUXianrongSUBMISSIONDEADLINEDecember26th,2011LEARNINGOUTCOMESCOVEREDASSESSMENTCRITERIACOVEREDOutcome4Analyzetheworkanddevelopmentneedsofindividualsconsideringperformancemonitoringandassessment4.aplanoranalyzeworkactivitiesusingappropriateobjective-settingtechniquesandprocesses4.bnegotiateassignmentswithcolleaguesusingsuitabledelegationtechniquestomotivateandenablecolleagues4.creviewdevelopmentneedsandactivitiesandevaluatetheeffectivenessofactivities4.dusesuitablemethods,withclearlydefinedandrelevantcriteriaandobjectives,toassesstheperformanceofcolleagues4.eidentifyfactorsaffectingthequalityofperformanceandusethesetoprovideclearandconstructivefeedbackonperformancetocolleagues4.fIncorporateresultsofassessmentsintopersonaldevelopmentplansandotherorganizationalproceduresfordealingwithperformanceissuesNOTESTOSTUDENTS1.Thisisanindividualbasedwork.2.Pleaseusethesuggestedformat:-words:minimum1,500CenturyCollege,BeijingUniversityofPostsandTelecommunicationsBTECHNDINBUSINESS(InternationalTrade)北京邮电大学世纪学院-国际学院CenturyCollege,BeijingUniversityofPostsandTelecommunications(InternationalInstitute)2/9-fonttype:TimesNewRoman-fontsize:12-1.5space3.Takegreatcarethatifyouuseotherpeople’sworkorideasinyourassignment,youproperlyreferencetheminyourtextandanybibliography.4.Checkcarefullythesubmissiondateandtheinstructionsgivenwiththeassignment.Lateassignmentswillnotbeaccepted.5.Ifyouareunabletohandinyourassignmentontimeandhavevalidreasonssuchasillness,youmayapply(inwriting)foranextension.6.FailuretoachieveaPASSgradewillresultsinaREFERRALgradebeinggiven.7.NOTE:ifyouarecaughtplagiarising,youcouldhaveyourgradereducedtozero,oratworst,youcouldbeexcludedfromthecourse.I,__________________________herebyconfirmthatthisassignmentismyownworkandnotcopiedorplagiarizedfromanysource.Ihavereferencedthesourcesfromwhichinformationisobtainedbymeforthisassignment._________________________________________________________SignatureDate北京邮电大学世纪学院-国际学院CenturyCollege,BeijingUniversityofPostsandTelecommunications(InternationalInstitute)3/9Assignment2–PerformancemanagementandBuildingaTeamHandoutdate:Nov.15,2011Handindate:Dec.26th,2011BackgroundinformationAhightechstartupcompanyprovidessoftwareoutsourcingservices.BasedinBeijing,ithasacoupleofteamstohandleprojectsfrominland.Recently,thecompanyexpandsthebusinesstocustomersinU.S.AandEurope.Asaresult,anewprojectteamneedstobesetupespeciallyforthis.Assumeyouareaseniorprojectmanagerinthecompanyandit’syourresponsibilitytobuildthenewteam.Youarerequiredtoselectanappropriateprojectmanagerand4softwareengineersfromtheexternalcandidates,andbuildahighlyeffectiveteambystep-by-stepon-the-jobtraining.Theprospectiveprojectmanager’sjobincludesbutnotlimitedtocommunicatingwiththecustomerfromU.S.A,aswellasleadingtheteamtoachievetheprojectobjectives.Whilethebasicqualificationsofthesoftwareengineersaregoodprogrammingknowledgeandskill.TaskNowtheteamisassignedanewprojectandit’syoudutytohelptheprojectmanagertodevelopaperformanceplanfortheteam:1)Pleasechooseamethodtodeterminewhatmeasuresshouldbeincludedintheperformanceplanfortheprojectteam?Describethemethodandexplainwhyyouthinkthismethodisappropriate.(4.a)2)Whichstatementsarepossiblemeasuresfortheteam?(4.a)a)Trainsemployeesb)Writesagencypolicyc)Solutionstoproblemsd)Developssoftwareprograme)Ideasandinnovationsdevelopedf)Paperworkfiledg)Writesmemosh)Acompletedprojecti)Satisfiedcustomersj)Answersthephonek)Assiststeammembers3)Inadelegationmeeting,whatfactorsshouldbecoveredtohelpthestaffmemberstoclearlyunderstandtheirassignments?Pleasebrieflyexplainthesefactors.(4.b)北京邮电大学世纪学院-国际学院CenturyCollege,BeijingUniversityofPostsandTelecommunications(InternationalInstitute)4/94)Whatarethegeneralmeasuresofperformanceforeachworkunit?Pleaseshowyourunderstandingofhowtodeterminethespecificmeasures(4.c)5)Pleasedescribehowtodevelopindividualstandardstoassesstheperformanceofworkunitandindividuals?(4.d)6)Standardsshouldbewrittenintermsofspecificmeasures.(4.d)a).Trueb).False7)Pleasedescribethestepstoprovideconstructiveperformancefeedback.(4.e)8)BriefthebasicstepsofusingPDPtoimproveperformanceifitdoesnotmeetdesiredperformancestandards.(4.f)(Thisprovidesevidenceforoutcome4–assessmentcriteria4.a,4.b,4.c,4.d,and4.e)北京邮电大学世纪学院-国际学院CenturyCollege,BeijingUniversityofPostsandTelecommunications(InternationalInstitute)5/9Gradedescriptors:PossibleevidencePassToachieveaPASS,studentmustshowabasicunderstandingofthetasksset.Outcome44.aplanoranalyzeworkactivitiesusingappropriateobjective-settingtechniquesandprocessesActivitiesaregenerallyidentifiedusingverbsAccomplishmentsaregenerallydescribedusingnouns4.bnegotiateassignmentswithcolleaguesusingsuitabledelegationtechniquestomotivateandenablecolleaguesImportanceTimelinessAuthorityResources4.creviewdevelopmentneedsandactivitiesandevaluateth