电子政务系统绩效评价体系研究

同济大学博士学位论文电子政务系统绩效评价体系研究姓名：杨洋申请学位级别：博士专业：管理科学与工程指导教师：胡克瑾20051201电子政务系统绩效评价体系研究作者：杨洋学位授予单位：同济大学参考文献(144条)1.USAFederalEnterpriseArchitecture20052.UNPANUNGlobalE-GovernmentReadinessReport200420043.CEG.NISGE-GovernanceAssessmentFrameworks20034.ISACFCobit3rd20005.KoenBrand.HarryBoonenITGovernance,APocketGuidebasedonCOBIT20046.DanRemenyi.ArthurMoney.MichaelSherwoodSmith.ahirIraniTheEffectiveMeasurementandManagementofITCostsandBunefits20007.MikeKennerley.AndyNeelyEvaluationtheImpactofInformationSystemsOnBussinessPerformance19988.Rotemberg.SalonerInformationTechnology:ANewCompetitveWeapon19919.WillcocksL.LestersEvaluatingtheFeasibilityofInformationSystemsInvestmentsRecentUKEvidenceandNewApproaches199410.PowellPInformationTechnologyEvaluation:IsitDifferent?199211.SassoneFGASurveyofCost-benefitmethodologiesforInformationSystems199812.RoberterKMautz.HusseinASharafThePhilosophyofAuditing196113.AnthonySteeleAuditRiskandAuditEvedence:TheBayesianApproachtoStatisticalAuditing199214.TimothyBBell.ArnoldMWrightAuditingPractice,Research,andEducation199515.SeidlerSymbolismandCommunicationintheAuditor'sReport199516.JesseFdillard.DanielLJensenTheAuditor'report:analysisofopinion198317.CarmichealDR.JJWillinghamTheevolutionofauditreporting,perspectivesinAuditing198518.DondldRDeisJr.GaryAGirouxDeterminatsofAuditQualityinthePublicSector199219.WalterGKell.RichardEZieglerMordenAuditing198520.ParkerMMStrategictransformationandinformationtechnology,ParadigmsforPerformingwhiletransforming199621.ScottMortonMthecorporationofthe1990sInformationTechnologyandOrganizationalTransformation199122.LandauerTKTheTroublewithComputerUsefulnessUsabilityandProductivity199523.HendersonJC.VenkatramanNstrategicAlignment:LeveragingInformationTechnologyforTransformingOrganizations199324.FareB.LandF.TargettDHowtoAssessyourITInvestment.AstudyofMethodsandPractice199325.StrassmannPTheBusinessValueofComputers199026.RoachSSServicesundersiegeTherestructuringimperative199127.HackettGInvestmentsinTechnology:TheServiceSectorSinkhole199028.FrancalanciC.GalalHAligningITInvestmentsandWorkforceComposition:TheImpactofDiversificationinLifeInsuranceCompanies199829.WeillPTheRelationshipBetweenInvestmentinInformationTechnologyandFirmPerformance:AStudyoftheValueManufacturingSector199230.LovemanGWAnAssessmentoftheProductivityImpactofInformationTechnologies198831.HochstrasserB.GriffithsCControllingITInvestment.StrategyandManagement199132.TheUseofDecisionCriteriainSelectingInformationSystems/TechnologyInvestments33.IvesB.OlsonM.BaroudiJJTheMeasurementofUserInformationSatisfaction198334.RemenyiTheUseofdecisionCriteriainSelectingInformationSystems/technologyInvestments35.KeenPValueAnalysis:JustifyingDecisionSupportSystems198136.CarlsoWM.McNurlinBCUncoveringtheInformationTechnologyPayoffs199237.MooneyJGAprocessOrientedFrameworkforAssessingtheBusinessValueofInformationTechnology199538.JonscherCAnEconomicStudyoftheInformationTechnologyRevolution199439.BrynjolfssonE.HittLNewEvidenceontheReturnstoInformationSystems199340.HaresJ.RoyleDMeasurigtheValueofInformationTechnology41.AnthonyRNPlanningandControlSystems:AFrameworkforAnalysisGraduateSchoolofBusinessAdministration196542.MacdonaldAnthonyPlanningandControlSystems:AFrameworkforAnalysis199143.KumarRLANotonProjectRiskandOptionValuesofInvestmentsinInformationTechnology199644.ChattergeeJRameshANewCompetitiveWeapon,SloanManagementReview45.ColemanT.JamiesonMBeyondReturnonInvestments199446.WardJ.TaylorP.BondPEvaluationandRealizationofIs/ITBenefits:AnEmpiricalStudyofCurrentPractice199647.WillcocksLIntroduction:BeyondtheITProductivityParadox199648.BerghoutEEvaluationofInformationSystemProposals:DesignofaDecisionSupportMethodE.W199749.WardJMAPortofolioApproachtoEvaluatingInformationSystemsInvestmentandSettingPriorities50.HopwoodAGEvaluatingtheRealBenefits,InNewOfficeTechnology:HumanandOrganizationalAspects198351.KeenPValueAnalysis:JustifyingDecisionSupportSystems198152.GregoryAJ.JacksonMCEvaluationMethodologies:ASystemsandContingencyApproach199153.HawgoodJ.LandFAMultivalentApproachtoInformationSystemsAssessment198854.SchaferGFunctionalAnalysisofOfficerequirements198855.Hannukivijarvi.TimosaainenInvestmentinInformationSystemsandFinancialPerformanceoftheFirm199556.BoytonAC.ZmudRWInformationTechnologyPlanninginthe1990s:DirectionsforPracticeandResearch198757.KaplanRS.NortonDPTheBalancedScorecard:MeasuresthatDrivesPerformance1992(01)58.GAO/AIMD-97-163,MeasuringPerformanceandDemonstratingResultsofInformationTechnologyInvestments199759.ForsbergK.MoozH.CottermanHVisualzingProjectManagement:aModelForBussinessandTechnologyInvestments199760.LucasHTheAnalysis,DesignandImplementationofInformationSystems197361.FranzetRobeyAProcess-OrientedAssessmentofAlignmentofInformationSystemandBussinessStrategy198662.SaleemMckeen.GuimaresTheUseofDecisionCriteriainSelectingInformationSystemsTechnologyInvestments199763.FWMcFarianPortofolioApproachtoInformationSystems198164.BJBrownmanTheDevelopmentofInformationSystems199665.MEPorterCompetitveAdvantage:CreatingandSustainingSuper