-1-Goodmorning,everybody,it’sgreattobehereandIthanktheorganizersforinvitingGeneralMotorstoparticipateinthisimportantconference.Overtheyears,theAPECCEOSummithasdevelopedintoacrucialforumfordialogueandactiononissuesthatcutacrossnotonlythePacificRimbutallcountries.Thismorning’stopic,GlobalCorporateSocialResponsibility,isanexampleofanissuethattrulydoescutacrossallborders.Theworldweliveintodaytrulyisaglobalvillage.It’sasmallworld,andallcompaniesareunderamicroscope.Tosetthestageforourpaneldiscussion,IwouldliketoofferjustafewobservationsandcommentsbasedonGeneralMotors’broadglobalfootprintandourlonghistoryasacorporatecitizenofmanydifferentcountries.Letmesayfirstthatit’sespeciallyappropriatethatwearediscussingtheseissueshereinChina.Chinahasopeneditseconomyfasterandmorebroadlythanmostobserverswouldhaveimagined.Yetthatopeningalsohighlightsmanyofthewell-publicizedfearsofforeigninvestment,marketintegrationandglobalization.Thecriticsexpressfear,fearthattheprocessofglobalizationandtheglobalcorporationinvolvedinitmayunderminenationalauthority,localcultureandthenationalenvironment.SpeakingfrommyownexperienceandthatofGeneralMotors,acompanythathasdonebusinessaroundtheworldfornearlyahundredyearsandnowhasoperationsinaround200countries,Ibelievetheseconcernsaremisplaced.Thedatashowthatglobalcorporationsplayapositiveroleinimprovingincomeandworkingconditions,incaringfortheenvironment,inimprovingeducationandinraisinglivingstandardsin-2-general.Thatrolestarts,ofcourse,withthebusinessitself.Companiesmaketheinvaluablesocialcontributionofgeneratingjobs,transferringmanagerialandtechnologicalknow-how,providingtraining,andgeneratingtaxrevenuesforgovernments.Thosethingsaretheessentialsofanycountries’andanycommunities’ownwell-beingandprogress.However,myownviewisthatsuccessfulcompanieshaveanobligationtodomorethan而不仅限于thebasiccontributionsgeneratedbytheirownbusinessactivity.Acommitmenttopayingafairday’spayforafairday’sworkisreallyonlythestartingpoint.Beyondthatisacommitmenttoanemployeehealthandsafety.InthecaseofGeneralMotors,wehaveadoptedthesamehealthsafetystandardsforeveryplantweoperatenomatterwhereit’slocated.Andthesestandardsexceedalllocalrequirements.WearetheindustryleaderinhealthandsafetyintheUnitedStatesandaroundtheworld.Intheenvironmentalarea,wealsoapplybestpracticesinallplantsaroundtheworld.Wedothesebecauseit’swhatourowncorevaluesleadustodo.Ourcorevaluesdefinewhatwewanttoachieveandwhatwewanttostandforasacompany.Theyarenotonlyourroadmapforcorporatesocialresponsibility.Theyarethedriversofallourdecisionsandactivitiesinallcountries.Theyareinessenceourcodeofconduct.SoI’dliketotakeamomenttodescribethemtoyoubriefly.Ourfirstcorevalueiscustomerenthusiasm.Wewilldedicateourselvestoproductsandservicesthatcreateenthusiasticcustomers.Noonewillbesecondguessed(再三怀疑)fordoingtherightthingsforthecustomers.Secondiscontinuousimprovement.Wewillsetambitiousgoals,stretchtomeetthemandthenraisethebar标准againandagain.Webelievethateverythingcanbe-3-donebetter,fasterandmoreeffectivelyinalearningenvironment.Thirdisintegrity.Wewillstandforhonestyandtrustineverythingwedo.Wewillsaywhatwebelieveanddowhatwesay.Fourthisteamwork.WewillwinbythinkingandactingtogetherasoneGeneralMotorsteam,focusedongloballeadership.Ourstrengthsareourhighly-skilledpeopleandourdiversity.Fifthisinnovation.Wewillchallengeconventionalthinking,explorenewtechnologyandimplementnewideas,regardlessoftheirsource,fasterthanthecompetition.Sixthisindividualrespectandresponsibility.Wewillberespectfuloftheindividualsweworkwith,andwewilltakepersonalresponsibilityforouractionsandfortheresultsofourwork.EverysingleGMemployeearoundtheglobeisawareofthesesixcorevalues.HereinChina,wehaveconductedemployeeworkshopsandtrainingsessionsaroundthem,usingthemtobroadenemployees’understandingandvisionofleadership,responsibilityandaccountability.Andwearenotaloneindefiningvaluesandusingthemtodriveandmeasurebehaviors.ArecentU.S.businessroundtablestudyshowsthat30majorU.S.companieshavesimilarcodesofconduct.That’sreallynosurprise.Thosecodesarewhatdefineacompany’scharacterandsetitapartfromitscompetition.Ifyouseeyourselfasanenterprisethatwantstogrowandwantstoberespected,thekindofenterprisethatanyemployeeanywhereintheworldwillstrivetobeapartof,then,yourcorevalueswillreflectthat.Andtheywillleadyoutorunyourbusinessinamannerthatgoesfarbeyondwhatthecriticsofglobalizationoftenseemtoperceiveas-4-narrowandshort-termself-interest.NowreturningtoGeneralMotors,ouractivityhereinChinaisagoodexampleofhowcorevaluestransformwordsintodeeds.Actually,wearenotnewcomerstoChina.TheoriginalGMChinawasestablishedin1929,withofficesrighthereinShanghai.Likesomanyothercompanies,weclosedouroperationsinChinaduringWWⅡ.WhenChinabeganopeningitseconomyinmorerecentyears(特别是近几年),wewereveryeagertore-enterthemarket.Today,Chinaistheworld’sfastestgrowingeconomyandit’spotentiallytheworld’slargestvehiclemarket.Letmegiveyouanideaofthemagnitudeofthatpotential.Chinahasapopulationofaround1.3billionpeople.Notallofthemcanaffordtoownacar,ofcourse,butweknowthatahugenumberofthemarealre