通用汽车--持续改进

GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide1GMSContinuousImprovementGMS持续改进员工参与标准化制造质量缩短制造周期持续改进GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide2GMS32GMSContinuousImprovementBuilt-InQualityShortLeadTimePeopleInvolvementStandardizationContinuousImprovementHealthandSafetyPriorityTeamConceptPeopleInvolvementOpenCommunicationProcessControlledExternalTransportationManufacturingProcessValidationProductQualityStandardsQualitySystemManagementScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementValuesVision/MissionShopFloorManagementInternalPull/DeliveryAndonConceptProblemSolvingSimpleProcessFlowSmallLotPackagingQualityFeedback/Feed-forwardManagementbyTAKTTimeWork-placeOrganizationContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenanceFixedPeriodOrderingSystem/OrderPartsGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide3GMSContinuousImprovementCompany持续改进的公司Small,steadyimprovementstoconstantlyimproveTheStandard!!从细小、稳定的改进到标准的不断提高NoCompanyTodayCanSurviveWithoutHavingAllEmployeesFocusedonContinuousImprovement没有改进就难以生存GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide4GMSContinuousImprovementWhatIsAbsolutelyNecessaryBeforeContinuousImprovementCanOccur?在能够进行持续改进前什么工作是绝对必要的？StabilityThroughStandardization!通过标准化获得稳定发展GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide5GMSStandardizationImprovement改进StandardizationStandardizationStandardizationImprovement改进Improvement改进ContinuousImprovementStandardizationBeforeContinuousImprovement!在进行持续改进前的标准标准化标准化标准化标准化GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide6GMSPlan计划Do实施Check检查Action运作GrasptheSituation掌握情况ThePDCACyclePDCAGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide7GMSThePDCACycleisOneOfTheMostImportantConceptsInACompany…PDREACTPPoorcompaniesdolittleplanning,mostlydoing,donotchecktheirstatusandthenreacttoeverything…没有远见的公司很少做计划，大多数情况是直接实施，从不检查实施情况，此后对每件事都是如此……DCAWorld-Classcompaniesdoexcellentplanning,alwaysperformchecksthatenabletotakecorrectiveactionandstayonschedule…世界级的大公司会做非常周详的计划，对每件工作进行跟踪检查以便及时采取纠正措施并按进度表运行……BADGOODGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide8GMSLet’sgotoKyongJu!!!Plan计划PrepareforthetripTwodaysbeforeleaving,checkengine–OILLEAK!Fixoilleak&leaveontimeOurFamilyHasNotHadAVacationInALongTime!PDCACanBeUsedForAnythingDo实施GrasptheSituation掌握情况Check检查Action运作GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide9GMSManufacturingProcessValidationProductQualityStandardsQualitySystemManagementQualityFeedback/Feed-forwardManagementbyTAKTTimeWork-placeOrganizationControlledExternalTransportationScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowSmallLotPackagingFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityTeamConceptPeopleInvolvementOpenCommunicationProcessValuesVisionShopFloorManagementContinuousImprovementAndonConceptProblemSolvingContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenanceAndonConceptProblemSolvingContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenance暗灯概念TPM业务计划实施解决问题持续改进的过程早期管理及综合设计(DFM/DFA)厂房，设备，工具及布置的精益化设计GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide10GMSManufacturingProcessValidationIn-ProcessControlandVerificationQualityFeedback/Feed-forwardManagementbyTAKTTimeWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusinessPlanDeploymentTotalProductiveMaintenanceControlledExternalTransportationScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowSmallLotPackagingFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityTeamConceptPeopleInvolvementOpenCommunicationProcessValuesVisionShopFloorManagementContinuousImprovementBusinessPlanDeployment业务计划实施QualitySystemManagementLeanDesignofFacilities,Equipment,ToolingandLayoutGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide11GMSAcommonprocesswhichenablesourGlobalOrganizationmadeupofmultipleparts,toactinunisontoachievecompanywidegoalsinfivekeycategories:DefinitionBusinessPlanDeployment定义•Safety•People•Quality•Responsiveness•CostBPD是一种共有的方法，它能使多个部分组成我们的全球团队，通过五个核心范畴统一行动以达到公司的总体目标：安全员工质量响应成本GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide12GMS?DivisionDirector?noownershipMISSION????BeforeBPD…部门主管没有落实责任任务ONLYHEKNOWSTHEGOALS…GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide13GMSMISSIONTRACKPERFORMANCEDEPLOYRESOURCESGME-BPDGuideFOCUSTARGETSCLEARDIRECTIONCOMMONGOALS任务对工作进行跟踪调动资源关注目标思路清晰共同目标Divisio