商务英语入门第七章_外教社修订版

HumanResourceManagementChapter7ChapterChapter7人力资源管理HumanResourceManagementHumanResourceManagementChapter7ChapterLectureOutlineWhatIsHumanResourceManagement?什么是人力资源管理？HumanResourcePlanning人力资源规划Recruitment招聘TrainingandDeveloping培训和培养Compensation报酬TheFourC’sModelforEvaluatingHumanResources评价人力资源的4C模式HowtoKeepEmployeesMotivated如何保持员工的工作热情HumanResourceManagementChapter7ChapterLead-inactivitiesRole-playajobinterviewwithyourpartner.Supposethatyouaretheintervieweeandyourpartneristheinterviewer,trytoanswerthefollowingthreequestionswhicharecommonlyaskedinthejobinterview,andthenexchangetheroleswithyourpartner.HumanResourceManagementChapter7ChapterLead-inactivitiesQuestion1:Areyouwillingtoworkwithoutanyreward?Question2:Whatisyourbiggestweakness?Question3:Howlongdoyouplantoworkinourcompany?HumanResourceManagementChapter7ChapterLead-inactivitiesHowshouldyougiveanappropriateanswertoQuestion1?—Infact,theimpliedmeaningunderlyingthisquestionisthattherecruitersjustwanttoknowhowthisjobappealstoyou.Therefore,thesalaryisnotthekeyproblem.Evenifyouwonthelotteryyesterday,youarestillwillingtoworkhere,whichisthemostimportant.Aslongasyoushowyourgreatenthusiasmforthejobandthecompany,it’senough!HumanResourceManagementChapter7ChapterLead-inactivitiesHowtohandleQuestion2?—Question2isadilemma.Ononehand,youcan’tanswerthisquestionwiththeword“No”becauseapersonwithoutweaknessesdoesn’texistatall.Ontheotherhand,ifyoutelltherecruitersyourbiggestweakness,youmaynotberecruited.HumanResourceManagementChapter7ChapterLead-inactivitiesHowtohandleQuestion2?—Hence,acleveranswershouldemphasizewhatyouhavelearnedfromyourpastexperiencesandwhatprogressyouhavemade.Forinstance,youwereonceinchargeofaprojectandyoulearnedhowtolistentoothers’advice.Neversaythatyoulackpatience,communicationskillsoranythinglikethat.HumanResourceManagementChapter7ChapterLead-inactivitiesHowtoanswerQuestion3properly?—Question3doesn’tseemdifficulttoanswer,buttheproblemisthatyoudon’twanttosaythatyou’llstayinthatcompanyforawholelife,orjuststaythereforashorttime.Whatyouneedatthismomentistorestructureyouranswer.Itwouldbesmarttofirsttelltherecruitersthereasonswhyyouwanttoworkhere,andthenmovetosuchtopicsashowthisjobappealstoyouandhowitstimulatesyourpotentials.HumanResourceManagementChapter7ChapterLead-inactivitiesHowtoanswerQuestion3properly?—Forexample,ifyouaresurethatthisjobcanmakeyouthriveinthecompany,acleveranswerwouldbe“aslongastheseattractionsexist,I’llkeepworkinghere.”HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—Thehumanresourcemanagement(HRM)processisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—HRMisbasedontheefficientutilizationofemployeestoachievetwomaingoalswithinacompany.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—Thefirstistoeffectivelymakeuseofthetalentsandabilitiesofeachemployeetomeettheoperationalobjectivesthataretheultimateaimoftheorganization.—Alongwiththis,thepracticealsoseekstoensurethatindividualemployeesaresatisfiedwithboththeirworkingenvironmentandthecompensationandthebenefitsthattheyreceive.TwoMainGoalsHumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—Attimes,itisimpossibletoarriveatsolutionsthatareinlinewithboththeaimsoftheorganizationandthedesiresoftheemployee.—Whenthishappens,effectivemanagersarefacedwiththetaskoffindingaresolutionthatprotectstheinterestsofthecompany,butatthesametimeprovidesanacceptablelevelofsatisfactionoftheemployee.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—Thisprocesscansometimestakeagreatdealofexpertiseonthepartofthehumanresourcepersonnel,butultimatelycanhelpestablishthebestsolutionforallconcernedparties.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—HRMprocessisanongoingprocedurethattriestokeeptheorganizationsuppliedwiththerightpeopleintherightpositions.HRMProcessHumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?—Theprocessmainlyincludes:HumanresourceplanningRecruitmentScreening&selectionOn-boarding/OrientationTraining&developmentPerformanceappraisalPromotions,transfers,demotions,separations&CompensationHRMProcessHumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?HumanResourcePlanning—Humanresourceplanningisdesignedtoensurethatpersonnelneedswillbeconstantly&appropriatelymet.—Itisaccomplishedthroughtheanalysisofbothinternalfactorsincludingcurrentandexpectedskillneeds,vacancies,anddepartmentalexpansions&reductions,andfactorsintheenvironmentsuchasthelabormarket.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?Recruitment—Recruitmentisconcernedwithdevelopingapoolofjobcandidatesinlinewiththehumanresourceplan.—Candidatesareusuallylocatedthroughnewspaperandprofessionaljournaladvertisements,employmentagencies,wordofmouth,andvisitstocollegeanduniversitycampuses.HumanResourceManagementChapter7ChapterWhatIsHumanResourceManagement?Selection—Sc