湖南大学硕士学位论文常德卷烟厂员工绩效考核改进研究姓名:胡香姑申请学位级别:硕士专业:@指导教师:袁凌20070415II“”;IIIAbstractThebusinessenterprisereformofthecurrentourcountryisbeingplacedina”activetypereform”stage,thebusinessenterpriseisafteracquiringassigntheindependentpowerhowhandlethegoodbusinessenterpriseprofitsbetweentheegobacklogandemployee’sallotmentofrelation,howobjective,fair,fair,compensatefortheworkerthatthebusinessenterprisedoesacontributionreasonably,thussincebeadvantageoustothedevelopmentofthebusinessenterprise,andthenguaranteethattheemployeeacquirestheeconomyfromtheresultsinvestigateup,mentallycontented,becomethebusinessenterpriseimportantproblemthattheoneselfmustresolve.OftenChangdecigarettefactoryinthelastfewyears,inordertoadaptthedemandofthesituationdevelopment,pushforwardtheresultstoinvestigatetheworkstrongly,obtaintocomparegoodofresult,butcomparedwiththeadvancedprofession,existthecertainmarginstill.Therefore,opentheexhibitiontooftentheChangdecigarettefactoryresultsinvestigatetheprojectdesigncontainverybignecessity,foroftenturnfurtheranddeeplytheresultsoftheChangdecigarettefactoryinvestigatesthework,theresultsthatpushesthewholetobaccoprofessioninvestigatethestepandwilldevelopittopromotethefunctionbiggestly.Thistextinorganizingtoconstitute,thebasicprincipleandmethodsthatinvestigatethroughtheoriesfoundationandtheresearchdynamicstatesandmodernresultsesthatintroduceresults’investigatesfirst.ThentooftenthepresentconditionoftheChangdecigarettefactorycarriesontheearnestanalysis,findingoutitsblemishandreasons,knowingfromtheemployee,theoperationtechniquelevelandorganizationsmanagethelevelanalyzestheseproblemstoappearofvariousreason;combinethetheoriesandthebusinessenterpriseoneselfcircumstanceslateronfromresolvetoknowthattheproblem,theoperationproblem,theorganizationmanagementproblemthreeaspectsputsforwardresolvingtheseproblems,thecounterplanthatfurtherperfectresultsinvestigateandconcretemeasure.ThusanassuranceofscienceoftentheChangdecigarettefactoryresultsinvestigatesthebestprojectofthesystem.Indesigningthecomposingthatresultsinvestigate,mainlypassthequestionnaire,needanalysis,theworkvaluation,atcarryonthefoundationthatscienceinvestigatetothesectionandemployeeup,thusinvestigatetore-carryontheestablishmenttotheresults,makeitbecomeasystemwhole,andtheimplementoftheIVotherpartycaseputforwardtheguaranteemeasureandsuggestion.Tosumitup,itiscoreproblemwithinmodernhumanresourcemanagementthatresultsinvestigate,theexactitudemakesuseofthegoodresultstoinvestigatethemethod,cantransfertheemployee'saggressiveandcreatesexbiggest.Tothis,oureachbusinessenterprisemustletresultsinvestigatefromtheangleheightvalueofstrategyandoverallsituationdeveloptheserviceforthebusinessenterprisebetterly.KeyWords:Changdecigarettefactory;Employee'sresults;investigatetheImprovementVII1.1..........................................................................................102.1..............................................................................122.2.............................................................................................142.3..........................................................................................152.4..................................................................................183.1......................................................................................213.2..............................................................................263.3.............................................................................................27I20074151______2(“√”)20074152007415-1-11.11.1.1CEO“”“”200411“”“”“”1980199015.412.2%;1747.9%198057199027016.8%-2-WTOWTOWTOWTO“”30“”500[1](Perception)(Pick)(Professional)(Placement)(Preservation)[2]-3-8030816“”1.1.2200424009-4-“”1.21.2.11.2.1.1·10018131842[3].“”[4]Borman1986()-5-[5]Schmidt1985);MccormickIlgen(1985):[6]MccormickIlgen(1985)“”;:[7][8][9](1)(Supervisorrating)Green(1991)15(HandonworkSampleperformance)0.09--0.45360(Multiraterassessment)(Multisoursefeedback)(2)90(OverallPerformance)(3)V:(Workteam)Ostroff(1993)NeumanWright(1999)()1.2.1.2(1)HenryMintzberg(1992)[10]Arthur(1994)KerrSlocum(1987)-6-SchulerJackson(1987)EdilbertoF.Montemayor(1996)ACA()1400“”“”[11](2)1923“”“”(Jobfamilymodeling)(3)[12](Mahoney1989)(4)1/1058(ERConsultants1995)[13](5)-7-;(6)KPI(Keyperformanceindicators)KPIKPI1.2.1.3201.2.21.2.2.1[14]“”“”“”“”“”-8-196419731.2.2.2(2004)VP(ValuePoint)VP[15]1.2.2.3(2003)“”[16]1.2.2.4(1)LuthansStajkovic[17]-9-LuthansStajkovic(2002)[18](2)“”()(2003)“”“”“”[19](3)(2005)[20]1.31.3.1-10-1.11.11.11.3.2(1)(2)(3)(4)-1122.12.1.11951558300()2002-20032600100012813093.2720.1220%“”“”“”“”2005139.43147.47()93.1217.603.53%14.18%20.37%47.47%5.34102378.65%84.9%2199448.01%14.3315.83%1.514.95%5206[21]2.1-12-2.12.1.2“”“”“”“”“”“”(1):69-1331214076374567“”(2)“”(3)(4)(5)(6)-14-2.1.3(PAS)2.22.2./-152.3Cleveland2.12.32.185.665.164.345.343.130.317.2*:6002.22.2.1-16-82.2100%,90%,80%,60%“”“”“”“”2.2.2(1)(2)(3),,-172.2-18-2.4(4)2.32.2.1,[22]2.2.250039.85%11.36%7.94%10.2%5.1%-192.2.3-20-2.2.4,,-2133.13.1.112;();“”“