商务函电—电子邮件2

商务函电—电子邮件Unit1THEBRIEFINTODUCTIONOFBUSINESSE-MAIL简介近年来，在诸种电子通讯手段中跑出来一匹“黑马”，它就是电子邮件。自诞生以来，它的发展可谓突飞迅猛。令人刮目相看。当前，它已经在商界得到了越来越广泛的使用。电子邮件，又称电子函件或电子信函。它是利用电子计算机所组成的互联网络，向交往对象所发出的一种电子信件。电子邮件的特点与传统的信函对比，电子邮件有如下几项优点：1.快速便捷2.节省费用3.安全可靠ConsistofE-mails电子邮件的组成部分外发的邮件收件人被抄送人事由主体部分添加附件处被暗抄人接收的邮件主体部分发件人收件人被抄送人事由日期附件电子邮件的主体格式电子邮件的主体基本上以商业函电的格式为基础。商业函电格式常用为如下两种：齐头式（通用）缩格式DearSir,We’vereceivedyourletterofJuly10thenquiringaboutourJOHNSON'S®BabyShampooWithNaturalLavender,butunfortunately,thestockofthisproductisrunninglowduetotheheavydemand.Butwewillinformyouassoonasthenewsuppliescomeup.WesellawidevarietyofBaby’sShampoo.AllofthemaremadeoftheNOMORETEARSformula.Foryourreference,weencloseanillustratedcatalogueofourshampoosandwehopeyouwillfinditinteresting.Wehopethatwecanclosebusinesstoourmutualadvantageinthefuture.Yoursfaithfully,Johnson&JohnsonDorisFergoson(Manager)段落之间用空一行齐头式示例所有的段落往左靠齐DearSir,WithreferencetoyourorderNo.F256ofFebruary5for1,000setsofFreezers,we’repleasedtoinformyouthatthegoodshavebeenloadedonboardthes/s“Peace”,whichissailingforyourportonApril1st.We’vesentatelextotheaboveeffectthismorning.Pleaseinsurethegoodsascontractedandmakepreparationfortakingthedelivery.Wearenowmakingoutthenecessarydocumentsfornegotiation.Weassureyouthatourgoodswillbefoundsatisfactoryuponarrivalatyourport.Wealsohopethatwecanclosemorebusinesswithyouinthefuture.Yoursfaithfully,TheElectroluxCorp.HorisDeWolley(Manager)缩格式示例段首缩格结尾敬语和落款偏右主体的组成部分：称谓正文结束语/敬语落款/署名示例DearSir,We’vereceivedyourletterofJuly10thenquiringaboutourJOHNSON'S®BabyShampooWithNaturalLavender,butunfortunately,thestockofthisproductisrunninglowduetotheheavydemand.Butwewillinformyouassoonasthenewsuppliescomeup.WesellawidevarietyofBaby’sShampoo.AllofthemaremadeoftheNOMORETEARSformula.Foryourreference,weencloseanillustratedcatalogueofourshampoosandwehopeyouwillfinditinteresting.Wehopethatwecanclosebusinesstoourmutualadvantageinthefuture.Yoursfaithfully,Johnson&JohnsonDorisFergoson(Manager)称谓正文部分结束语/敬语落款/署名称呼位置：必须齐头正规场合下常用：对男士：DearSir,或DearSirs,或Gentlemen:对女士：DearMadam,或DearMesdames,建议使用：DearMr.Johnson或DearJack词首字母全大写，用逗号或不用标点符号Gentlemen后用冒号结尾敬语位置：齐头式靠左对齐，缩格式偏右正规场合下常用：1.Yoursfaithfully,2.Yourstruly,3.Faithfullyyours,4.Trulyyours,建议使用：Yourssincerely,或Sincerelyyours,Bestregards或Withregards第二个单词小写，结尾用逗号或不用标点符号落款Yoursfaithfully,Ciba-GeigyChemicalsCo.PamLotisInspectioncoordinatorYoursfaithfully,PamLotisInspectioncoordinatorForCiba-GeigyChemicalsCo.Yoursfaithfully,L.VanLindeManager,QADSoftwareCo.结尾敬语署名职务公司名称复习：1.电子邮件的构成2.电子邮件主体的格式MyE-mail[e-mail]