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项目监理部工作手册河南方大建设工程管理有限公司2009年1月1日目录一、项目监理部内部管理制度····················································21、监理人员工作纪律JLB/FD-01···························································2河南方大建设工程管理有限公司项目监理部工作手册1/572、与公司联系须知JLB/FD-02······························································33、项目监理部设施配置要求JLB/FD-03··················································44、现场办公规范JLB/FD-04·································································55、项目监理人员岗位职责JLB/FD-05·····················································66、项目监理部图书资料管理规定JLB/FD-06············································97、项目监理部内部学习、例会制度JLB/FD-07········································108、对公司月报制度JLB/FD-08·····························································119、业主财产管理规定JLB/FD-09··························································1210、公司测量设备使用管理规定JLB/FD-10·············································1311、计算机管理规定JLB/FD-11····························································1412、项目监理部竣工资料管理规定JLB/FD-12··········································1613、项目监理部资料管理制度JLB/FD-13················································1714、项目监理部台帐制度JLB/FD-14······················································2015、项目部印章使用管理规定JLB/FD-15················································21二、项目监理部工作制度·························································221、监理规划编审程序·········································································232、监理细则编审管理规定···································································243、旁站监理工作制度·········································································264、图纸会审工作制度·········································································275、监理交底工作制度·········································································286、施工组织设计（方案）审核制度·······················································297、设备、特种人员核查制度································································308、分包单位审核制度·········································································319、监理日记制度···············································································3210、监理月报制度·············································································3311、开工（复工）报告审批制度···························································3312、进度控制工作程序·······································································38河南方大建设工程管理有限公司项目监理部工作手册2/5713、造价控制工作程序·······································································3914、进场设备、构配件、材料验收制度··················································3615、现场巡视制度·············································································3716、工程质量验收制度·······································································3817、工程质量事故处理程序·································································3918、监理通知及回复制度····································································4019、工程变更工作制度·······································································4120、工程索赔工作程序·······································································4221、工程例会工作制度·······································································4322、安全管理工作制度·······································································4823、工序质量监控制度·······································································4924、隐蔽工程验收制度·······································································4725、分部分项工程验收制度·································································4826、竣工预验收制度··········································································4927、工程竣工验收备案管理制度···························································57说明：项目监理部工作制度中未包括的监理工作按照《工程建设监理规范》执行。河南方大建设工程管理有限公司2009年1月1日一、项目监理部内部管理制度1、监理人员工作纪律文件编号：JLB/FD-01生效日期:2009年1月1日1、遵守国家和地方的法律法规及有关规定。2、认真履行工程建设监理合同所承诺的义务和承担约定的责任。3、遵守公司的各项规章制度。河南方大建设工程管理有限公司项目监理部工作手册3/574、坚持公正的立场，公平地处理有关各方面的争议。5、坚持科学的态度和实事求是的原则。6、忠于职守，完成本职工作。7、不得故意或无意地作出损害他人名誉或事务的事情。8、不泄露任何需保密的事项。9、不在任何承建商或材料设备供应商中兼职。10、不擅自接受业主额外的津贴，也决不接受被监理单位的任何津贴，坚持公正、独立、自主的原则。11、不擅自接受被监理单位人员的宴请。12、自觉维护公司企业形象，上岗时佩戴胸卡、安全帽；不迟到、不早退、不脱岗。13、严禁为达到其他目的擅自提高工程质量的验收标准，严禁以任何理由向被监理单位明示或暗示索要钱物。14、监理人员应严格按照《工程建设监理规范》和其他法律法规，采取规范的监理行为和工作方法开展工作，避免监理工作中的随意性，冷静地处理监理服务过程中发生的各种事件。15、与工程建设的各相关单位保持良好的正常工作关系，坚持以事实说话，对事不对人。2、与公司联系须知文件编号：JLB/FD-02生效日期:2009年1月1日1、项目监理部应加强与公司各部门的信息沟通，以利于公司管理；2、项目监理部进场时应：①与经营部联系，取得中标通知书、监理合同副本或经营部经理签发的有关业主要求的《信息通知单》和项目编号；②与工程部联系，领取项目印章、制度汇编及标准记录表格；③与人事部联系领取项目部人员的注册证、安全培训证、上岗证复印件；河南方大建设工程管理有限公司项目监理部工作手册4/57④与办公室联系领取总监授权书、公司统一制作的项目铭牌和上墙标牌；⑤向工程部报送监理规划、监理细则、旁站方案（均为电子版）；3、项目进行当中项目监理部应：①每月25日前向工程部报送对公司的月报，按《对公司月报制度》执行；②配合公司对项目部的各项检查，完成不合格的处理；③需要技术支持和复制图书与公司工程部联系；④需要新增人员与人事部联系，按人事部要求派人参加培训；⑤需要办公用品、测量设备、加盖公司印章与办公室联系；⑥需要办理监理合同的相关事宜与经营部联系；4、项目竣工验收后项目监理部应：①与工程部联系移交竣工资料及项目部印章；②与办公室联系移交设施和办理项目结算；③协助经营部办理监理业务手册；5、公司各部门联系的方式：公司传真：0371-60108661部门联系人电话手机办公室总工室经营部人事部工程部3、项目监理部设施配置要求文件编号：JLB/FD-03生效日期:2009年1月1日为规范项目监理部设施配置，统一标准要求，特制定本要求如下：项目监理部分类：1、第一类项目：①建筑面积3万平方米以上（或造价7000万以上）②国家、省、重点项目或大型项目③公司认为属于该类的项目河南方大建设工程管理有限公司项目监理部工作手册5/572、第二类项目：①建筑面积1万平方米以上（或造价4000万以上）②市重点项目或单体建筑大于等于3个3、第三类项目：①建筑面积1万平方米以下4、第四类项目：工期半年以下、没有现场办公室等特殊