RightDrug,WrongPatientRightDrug,WrongPatientWrongDrug,RightPatientPharmacy药房、配药学Pharmacist药剂师Prescription处方Drug-dispensingerrors处方错误Pharmacyerrorsareverycommonnowadaysandpeopleneedtoprotectthemselvesfromtheseerrors.Theauthorfirstbeginswithacaseofpharmacyerrortointroduceatopic,thenillustrateshowseriousthesituationiswithsomestatisticsandpointsoutwhythesituationissoserious.Thethingsneededtoprotectyourfamily,andhowtoprotectyourself.StuctureAnalysis:Part1(1-8)♥Thereasonsresultinpharmacyerrorsincreasingworkloadconsumers'responsibility♥Anexampleofdispensingincorrectlydrawsoutpharmacyerrors♥Someevidencesshowstheincreasingrateofdrug-dispensingmistakestaketheprescriptiontansactionforgrantedUnliketraditionalindemnity(赔款)insurance,anHMOcoversonlycarerenderedbythosedoctorsandotherprofessionalswhohaveagreedtotreatpatientsinaccordancewiththeHMO'sguidelinesandrestrictionsinexchangeforasteadystreamofcustomers.HMOshavebeenthetargetoflawsuitsclaimingthattherestrictionsoftheHMOpreventednecessarycare.WhetheranHMOcanbeheldresponsibleforaphysician'snegligencepartiallydependsontheHMO'sscreeningprocess.IfanHMOonlycontractswithprovidersmeetingcertainqualitycriteriaandadvertisesthistoitsmembers,acourtmaybemorelikelytofindthattheHMOisresponsible,justashospitalscanbeliablefornegligenceinselectingphysicians.However,anHMOisofteninsulatedfrommalpracticelawsuitsStuctureAnalysis:Part2(9-33)2.AWhitecoatdoesnotmakeapharmacistSincethepharmacieshavemadesomanymistakes.Soinordertoprotectourfamily.Hereiswhatweneedtoknow.1.Youcannotrelysolelyonyourdoctor3.Youcangettherightdrug,butwrongdoes4.Thesafetynethashole5.LittlewatchingoversightexistsWhoshouldtaketheultimateresponsibilitytopreventpeoplefromdrug-disoensingmistakes,thepatiensorthepharmacists?Action!Whatshouldbedonetopreventpeoplefromdrug-dispensingmistakes?GovernmentPharmacistWatchdogconsumer▪Makelaws▪Reducerelatedtaxes▪Strengthensupervision•medicalethics•regularexam•activelearner•learnmore•maintainconsumers'rightThereasonforthedrug-dispensingmistakes:1.understaffing&thenewstress2.spontaneityofmarketingoverallprescriptionvolumekeepsrisingthethird-partypayersDutyActuallyDoctorgivethecorrectprescriptionandtreatmentsavepatients'livesandcuretheirdiseaseaskpatientstodosomethingunnecessaryphysicalexaminationgivepatientsmoredrugsthantheyneedwon'ttreatpatientswithoutmoneyTeacherdeveloppersonalqualitytreatstudentsequallydistinguishtreatmentPolicesloveproblemsforcitizensproperlylackofabilityblameothersretaildrugrevolutionmakedrugstoresstandardandlegalpharmacistsdrugstoresincreasingworkloadspatients