153ReferencesAlsysInc.(1994).TeleUSESystemOverview.Alsys,Inc.SanDiego,CA.AppleComputer(1987).AppleHumanInterfaceGuidelines.ReadingMA:Addison-Wesley.Balbo,S.,Coutaz,J.,andSalber,D.(1993).Towardsautomaticevaluationofmultimodaluserinterfaces.InProc.ofthe1993InternationalWorkshoponIntelligentInterfaces,Orlando,Florida,pages201–208.Barnard,P.J.(1987).Cognitiveresourcesandthelearningofhuman-com-puterdialogs.InCarroll,J.,editor,InterfacingThought,CognitiveAs-pectsofHuman-ComputerInteraction,pages112–158.MITPress.Bellotti,V.(1988).ImplicationsofcurrentdesignpracticefortheuseofHCItechniques.InJones,D.M.andWinder,R.,editors,Proc.oftheHCI’88ConferenceonPeopleandComputersV,pages13–34.Cam-bridgeUniversityPress.Bereiter,C.andScardamalia,M.(1989).Intentionallearningasagoalofinstruction.InResnick,L.B.,editor,Knowing,LearningandInstruci-ton:EssaysinHonorofRobertGlaser.LawrenceErlbaumAssociates.Berlage,T.(1991).TheGINAintefacebuilder.InFirstAnnualInterna-tionalMotifUsersMeeting,WashingtonD.C.Bias,R.,Gillan,D.J.,andTullis,T.S.(1993).Threeusabilityenhance-mentstothehumanfactors-designinterface.InSalvendy,G.andSmith,M.J.,editors,Proc.ofthe5thInternationalConferenceonHu-man-ComputerInteraction(HCIInternational’93),pages169–174.ElsevierScience.Birnbrauer,H.(1987).Evaluationtechniquesthatwork.TrainingandDe-velopmentJournal,Julyissue,pages53–55.Blatt,L.A.andZacherl,A.(1993).Userinterfacerequirementsfortherepresentationofexamplesinauserinterfacedesignguidancesystem.InWiklund,M.E.,editor,Proc.ofACMINTERCHI’93ConferenceonHumanFactorsinComputingSystems–AdjunctProceedings,pag-es31–32.Bodart,F.,Hennebert,A.-M.,Lehereux,J.-M.,andVanderdonckt,J.(1994).Towardsadynamicstrategyforcomputer-aidedvisualplace-154COMMENTINGSYSTEMSASDESIGNSUPPORT—AWIZARD-OF-OZSTUDYment.InAVI’94,2ndWorkshoponAdvancedVisualInterfaces.ACMPress.Bodart,F.andVanderdonckt,J.(1995).Usingergonomicrulesforevalu-ationbylinguisticergonomiccriteria.InAdvancesinHumanFactors/ErgonomicsSeries,Vol.20BSymbiosisofHumanandArtifact:Hu-manandSocialAspectsofHuman-ComputerInteraction,Proc.ofthe6thInternationalConferenceonHuman-ComputerInteraction(HCIInternational’95),pages367–372.ElsevierScience.Bonnardel,N.andSumner,T.(1994).Fromsystemdevelopmenttosys-temassessment:Exploratorystudyoftheactivityofprofessionalde-signers.InProc.ofECCE’7:7thEuropeanConferenceonCognitiveErgonomics(GMD-studienNr.233),pages23–36.Brown,A.L.andPalincsar,A.S.(1989).Guided,cooperativelearningandindividualknowledgeacquisition.InResnick,L.B.,editor,Know-ing,LearningandInstruciton:EssaysinHonorofRobertGlaser.LawrenceErlbaumAssociates.Brown,C.M.(1988).Human-ComputerInterfaceDesignGuidelines.AblexPublishing.Bryman,A.(1988).QuantityandQualityinSocialResearch,(editedbyBulmer,M.),volume18ofContemporarySocialResearch.Routledge.Byers,J.C.,BittnerJr.,A.C.,andHill,G.S.(1989).Traditionalandrawtaskloadindex(TLX)correlations:Arepairedcomparisonsneces-sary?InMital,A.,editor,AdvancesinIndustrialErgonomicsandSafety.I.Taylor&Francis.Byrne,M.D.,Wood,S.D.,Sukaviriya,P.,Foley,J.D.,andKieras,D.E.(1994).Automatinginterfaceevaluation.InHumanFactorsinCom-putingSystems(CHI’94Proceedings),pages232–237.Card,S.K.,Moran,T.P.,andNewell,A.(1983).ThePsychologyofHu-man-ComputerInteraction.LawrenceErlbaumAssociates.Carey,T.(1988).Thegiftofgooddesigntools.InHartson,H.R.andHix,D.,editors,AdvancesinHuman-ComputerInteraction,chapter5.Carroll,J.M.andAaronson,A.P.(1988).Learningbydoingwithsimu-latedintelligenthelp.CommunicationsoftheACM,31(9):1064–1079.Chapanis,A.(1990).Specifyinghumancomputerinterfacerequirements.155REFERENCESBehaviourandInformationTechnology,9(6):479–492.Cohen,A.(1995).AdescriptionofMIL-STK-1472.SIGCHIBulletin,27(2):48–49.ReportfromaCHI’94SpecialInterestGroup:ToolsforWorkingWithGuidelines.Conway,M.,Pausch,R.,andPassarella,K.(1992).AtutorialforSUIT.Technicalreport,ComputerScienceDepartment,UniversityofVir-ginia.Coutaz,J.(1994).Evaluationtechniques:ExploringtheintersectionofHCIandsoftwareengineering.InTaylor,R.N.andCoutaz,J.,editors,LecturenotesinComputerScience,vol896,Proc.ofInternationalWorkshoponSoftwareEngineeringandHuman-ComputerInterac-tion(ICSE’94WorkshoponSE-HCI),Sorrento,Italy,May16-17.Coutaz,J.,Salber,D.,andBalbo,S.(1993a).Towardsautomaticevalua-tionofmultimodaluserinterfaces.Knowledge-BasedSystemsJour-nal,6(4):267–274.Coutaz,J.,Salber,D.,andBalbo,S.(1993b).Towardsautomaticevalua-tionofmultimodaluserinterfaces.TechnicalReportAmodeusProjectDocument:SM/WP32,TheAMODEUSProject.Dahlbäck,N.(1992).RepresentationofDiscourse:CognitiveandCompu-tationalAspects.PhDthesisLinköpingStudiesinScienceandTech-nology#264,LinköpingUniversity,InstituteofTechnology,Sweden.Dahlbäck,N.,Jönsson,A.,andAhrenberg,L.(1993).WizardofOz-stud-ies–whyandhow.InWorkshoponIntelligentUserInterfaces,Orlan-do,FL.deSouza,F.andBevan,N.(1990).Theuseofguidelinesinmenuinterfacedesign:Evaluationofadraftstandard.InProc.ofIFIPInteract’90,pages435–440.ElsevierScience.Desmarais,M.C.,Hayne,C.,Jagannath,S.,andKeller,R.(1994).Asur-veyonuserexpectationsforinterfacebuilders.InHumanFac