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CultureShockGroup1DefinitionWhatiscultureshock?Itmeansstrongfeelingsofdiscomfort,fear,oranxiety,whichpeoplemayhavewhentheyenteranotherculture.UnderstandingCultureShock•Afishoutofwater:nervous,irritated,uncomfortable•Arideonarollercoaster:upsanddowns•Lookingatcultureshocknegatively:stress,fatigueandtension•Lookingatcultureshockpositively:alearningexperienceSymptomsofcultureshock•Physical•excessivewashingofhands•excessiveconcernover……•headaches•stomach/backaches•difficulttosleepwell•tendtofeeltired•Psychological•helpless•frustrated•fear•loneliness•isolated•anger•aggressionCauseofcultureshock•Personality•Attitude•Languageability•EmotionalsupportFivephasesofcultureshock•HoneymoonPhase•RejectionPhase•RegressionPhase•RecoveryPhase•ReverseCultureShockHoneymoonPhaseEverythingusuallygoesfairlysmoothly.RejectionPhaseThenewcomermayencountermanyproblemsintransportation,shopping,orinterpersonalcommunication.Youmayfeelthatpeoplemaynolongercareaboutyourproblem,andtheydon’tlikeforeigners.Thenewcomermaystarttocomplainandrejectthehostculture.RegressionPhaseYouspendmuchofyourtimespeakingyourownlanguage,watchingvideofromyourhomecountry,andeatingfoodfromhome.YoumayrememberonlythegoodthingaboutyourhomecountryRecoveryPhaseYoubecomemorecomfortablewiththecustomsofyourhostcountry.Youstarttorealizethatnocountryismuchbetterthananother---theyarejustdifferent.ReverseCultureShockYouarenolongercompletelycomfortableinyourhomecountry.Itmaytakealittlewhiletobecomeateasewithyourhomeculture.HowtoDealwithCulturalShock?•Beawareofthesymptoms•Developfriendships•Haveasenseofhumor•Askquestionsaboutsocialcustoms•Takeacourseorreadabookoncross-culturalcommunication•Developpositiveattitude(open-minded)•Sparetimeforrelaxation•Gototheoutsideandtrytolookfor•SomethingyouareinterestedinConclusionCultureShock-NaturalOccurrence,butwithpreparationcanbelessenedChangeManagement-LearningProcess,havetowanttochangetoachieveandmanagechange.