2013年X月品质月报主办:时间:目录1.5月品质会议决议追踪事项2.原材料采购合格率3.外协产品采购合格率4.汽车产品巡检返工率5.电工产品巡检返工率6.汽车产品终检返工率7.电工产品终检返工率8.汽车产品批次报检合格率9.电工产品批次报检合格率10.顾客退货次数11.客户反馈不良分析改善5月品质会议决议追踪月份一二三四五六七八九十十一十二目标99%99%99%99%99%99%99%99%99%99%99%99%实测100%100%100%100%100%100%100%100%100%100%100%100%95%96%97%98%99%100%一二三四五六七八九十十一十二目标值合格率一、原材料采购合格率≥99%月份一二三四五六七八九十十一十二目标99%99%99%99%99%99%99%99%99%99%99%99%汽车100%100%100%100%98.9%98.6%电工96.1%100%97.7%99.1%98.29%97.67%100%100%100%98.60%96.10%100%97.70%97.67%98.90%100%98.29%99.10%95%96%97%98%99%100%一二三四五六七八九十十一十二目标值汽车合格率电工合格率二、外协产品采购合格率≥96%外协产品重点改善项目月份一二三四五六七八九十十一十二目标2%2%2%2%2%2%2%2%2%2%2%2%返工率2.15%1.32%1.27%2.61%2.22%4.96%4.96%2.15%1.32%2.22%2.61%1.27%0%1%2%3%4%5%一二三四五六七八九十十一十二目标值返工率三、汽车产品巡检返工率≤2%重点改善项目:月份一二三四五六七八九十十一十二目标2%2%2%2%2%2%2%2%2%2%2%2%返工率1.40%0.40%0.52%0.80%1.07%1.28%0.40%0.80%1.07%1.28%1.40%0.52%0%1%2%3%4%5%一二三四五六七八九十十一十二目标值返工率四、电工产品巡检返工率≤2%月份一二三四五六七八九十十一十二目标1%1%1%1%1%1%1%1%1%1%1%1%返工率1.41%2.54%0.41%1.83%1.42%1.27%1.41%1.42%1.27%1.83%2.54%0.41%0%1%2%3%4%5%一二三四五六七八九十十一十二目标值返工率五、汽车产品终检返工率≤1%重点改善项目:月份一二三四五六七八九十十一十二目标2%2%2%2%2%2%2%2%2%2%2%2%返工率1.89%2.81%1.82%1.84%1.93%3.88%1.89%1.93%3.88%1.84%2.81%1.82%0%1%2%3%4%5%一二三四五六七八九十十一十二目标值返工率六、电子产品终检返工率≤2%重点改善项目:月份一二三四五六七八九十十一十二目标99%99%99%99%99%99%99%99%99%99%99%99%合格率95%96.06%98.97%97.95%97.31%98.97%95%98.97%96.06%97.95%97.31%98.97%95%96%97%98%99%100%一二三四五六七八九十十一十二目标合格率七、汽车产品批次报检合格率≥99%月份一二三四五六七八九十十一十二目标96%96%96%96%96%96%96%96%96%96%96%96%合格率97.46%97.33%98.02%97.83%97.09%97.56%97.46%97.56%97.33%97.83%97.09%98.02%95%96%97%98%99%100%一二三四五六七八九十十一十二目标合格率八、电子产品批次报检合格率≥96%月份一二三四五六七八九十十一十二目标000000000000退货次13771106136711070123456789101112131415一二三四五六七八九十十一十二目标退货次数九、顾客退货次数零退货客户别件号退货日期退货数量退货原因责任单位6月客退明细客户:不良图片件号:数量:不良描述:原因分析改善措施改善内容完成时间完成情况十、客户投诉分析改善TheEndThanks!