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trafficpolicefirefightera.carefulb.usefulc.dutiful尽职的Unit2MyDutiesLearningaims:□Understandyourdutiesandresponsibilities.□UseEnglishtoexpressyourselfinworkplace.OccupationsDutiesHeservesfoodanddrinkstocustomers.Hepreparesfood,usingvariouscookingmethods,i.e.,boiling,roastingandbaking.Hereceivescashfromcustomers.Hegreetsvisitorsanddirectsthemtoapproriatepersons.a.b.c.d.cashierreceptionistwaitercook服务，侍候准备接收迎接，问候指挥，引导salesmanmechanicOccupationsDutiesthecarthecarsellrepair/fixListeningandSpeakingA.IBegYourPardonMikeisonhisfirstdaytowork.Whathappenstohim?□Hewaslateforworktoday.□Hecan'tfollowwhatthewomansays.□Hehasdifficultyindoinghistasks.√•Ibegyourpardon?•Now,waitasecond.•Wouldyoulikemetorepeat...?•I'donlyrequestyoutospeakabitslowly.Underlinethesentencesexpressinglackofunderstanding.Sarah:So,I'llgiveyouarundownofthedutiesofthejob.Yourmainresponsibilitieswillbetoensurethatthereportsarefinishedeachweek,makeanyadjustmentsthatneedtobemade,andthendistributethemtoeachdepartmentviae-mails.Isthatclearsofar?Mike:Ibegyourpardon,butwhatshouldIdobeforedistributingthereports?Sarah:Collectthereportsandmakenecessaryadjustments.Mike:Collectthereportsandmakenecessaryadjustments.Igotit.Sarah:Okay,here'stheemployeemanual.Makesureyoureadit.Mike:Now,waitasecond.HowshouldIdistributethereports,inhardcopyorbye-mail?Sarah:Isaidviae-mail,youdidn'thearmeorwhat?Mike:Viae-mail.Good.Igotit.Thanks.Sarah:Wouldyoulikemetorepeattrequesthewholething?Mike:No,thankyou.I'donlyyoutospeakabitslowly.缺少，缺乏Wordsrundownn.描述，解释dutyn.职责dutiesofthejob工作职责responsibilityn.职责，责任Phrasesmainresponsibilities主要职责ensurev.确保adjustmentn.调整makeadjustments作出调整distributev.分发distribute...to...将...分发给...viaprep.经由sofar到目前为止necessarya.必需的employeen.雇员manualn.使用手册employeemanual员工手册makesure确保waitasecond稍等一下hardcopy硬拷贝repeatv.重复requestv.请求requestsb.todo...请求某人做...speakabitslowly说慢一点UsefulExpressionsAskingforClarificationIbegyourpardon,butIdon'tquiteunderstand.Whatdidyousay?Pleasesayagain.Areyouabletogiveanexampleofthatpoint?Couldyousaythatagain,please?What?UsefulExpressionsPolite/FormalNeutralLeastPolite/InformalIbegyourpardon,butIdon'tquiteunderstand.Couldyousaythatagain,please?Pleasesayagain.Whatdidyousay?Areyouabletogiveanexampleofthatpoint?What?Makeupadialogueandthenrole-playitwithyourpartner.Yoursupervisorhasassignedatasktoyou.Butyoudon'tunderstandherwell.Supervisor:So,I'llgiveyouarundownofthedutiesofthejob.YourmainresponsibilitieswillbetoYou:Supervisor:You:...Ibegyourpardon?Igotit.Thanks.OccupationsDutiesHeservesfoodanddrinkstocustomers.Hepreparesfood,usingvariouscookingmethods,i.e.,boiling,roastingandbaking.Hereceivescashfromcustomers.Hegreetsvisitorsanddirectsthemtoapproriatepersons.a.b.c.d.cashierreceptionistwaitercookMakeupadialogueandthenrole-playitwithyourpartner.Yoursupervisorhasassignedatasktoyou.Butyoudon'tunderstandherwell.Supervisor:So,I'llgiveyouarundownofthedutiesofthejob.YourmainresponsibilitieswillbetoYou:Supervisor:You:...Ibegyourpardon?Igotit.Thanks.Choosecorrectverbstocompletetherules.1.yourhandsafteryougotothetoilet.2.Don'trubbisharound.3.thefloor,don'tleaveitwet.4.damagedequipmentassoonaspossible.5.cookedfoodtotherighttemperature.leavewashheatreportdryWashleaveDryReportHeatDiscussingroups:Supposeyouareawaiteratarestaurant.Acustomerwalksinbutyou'rebusyservingfoodtoothercustomers.Whatwillyoudo?eg:IshouldIshouldnot□Leavecustomerswaiting.□Alwayswelcomecustomerswithasmile.□Askmyworkmatestoservethem.□Stopservingfoodtoothercustomerstogreetthem.alwayswelcomecustomerswithasmile.askmyworkmatestoservethem.leavecustomerswaiting.stopservingfoodtoothercustomerstogreetthem.restaurantfoodservicepriceenvironmentWhichdoyouthinkisthemostimportant?1.(Ex.1)Supposeyouareawaiteratarestaurant.Acustomerwalksinbutyou'rebusyservingfoodtoothercustomers.Languagepoints1)bebusydoing:忙于做...设想下你是一家餐厅的服务员。一位顾客走进来，而你正忙着给别的客人上菜。bebusywith...eg:Wearebusypreparingfortheexamthesedays.2.(Title)Excerptfromawaitertrainingmanual.1)excerptfrom:...的摘录/节选2)awaitertrainingmanual:服务员培训手册《服务员培训手册》节选。3.(P1,L1-2)Whenapproachingthetable,besuretohaveyourpenready,bookopen,andpadready.Languagepoints1)besuretodo...:务必要做...走向餐桌的时候，一定要准备好笔，菜单和记录板。2)have...ready:把...准备好eg:Besuretoattendthemeeting.4.(P1,L4-5)Afteransweringallthequestions,ifthereareany,askifyoucantakeheirorder.如果有问题的话，先回答问题，然后再询问是否可以为他们点餐。eg:You'dbetterhaveyourIDcardreadybeforeyoucheck-in.5.(P2,L1-2)Whentakingtheorder,besuretogatherallinformationfromeachguest.Languagepoints1)gatherinformation:收集信息为客人点餐的时候，一定要一字不漏地记下每个客人的要求。2)When,while,if,unless等连词引导的状语从句中，若主语与主句主语相同，可将从句中的主语省略，并将其后的动词变成现在分词。eg:Thebeesarebusygatheringhoneyfromtheflowers.eg:Whenyouarrive,pleasegivemeacall.Whenarriving,pleasegivemeacall.6.(P2,L2-3)Ifpossible,youshouldtaketheorderfromwomenandchildrenfirst,andthenthemen.Languagepoints1)ifpossible:如果可能的话(完整形式是ifitispossible)如果可能的话，你应该先请女士和孩子点餐，然后再请男士点餐。2)taketheorder:点餐eg:Bringsomefriends,ifpossible.7.(P3,L1)Positionnumbersmustidentifycustomers.座位号必须与顾客对应。takeone'sorder:为某人提供点餐服务positionnumber:座位号8.(P3,L1-2)Position#1istheseatclosest