SAP and MS LOB_cn_final

微软内部的企业应用RobertSongITManagerMicrosoftMicrosoftIT数据RedmondSiliconValleyCanyonParkLosColinasCharlotteChicago3个企业级数据中心10,000个服务器128,000多台PC每月900万个语音电话600个应用SaoPaulo每天超过4百万个emailJohannesburg55,000个邮箱SingaporeSydneyChofu&OemachiDubaiLesUlisTVPTelehousDublinBeneluxMadridMilanStockholmMunich遍布世界的450多个ITSite103个Exchange服务器业务的增长交易量的大大增加应用的可扩展性不断改进的业务模式新的产品和市场全球化的扩张成本缩减本地化的IT支持分散的应用过多的硬件平台异构的数据存储低应用集成度业务变化技术变化为什么微软需要ERP系统?Returns/RebatesCustomerMgtOrderEntryOrderMgtManufacturingDistributionAccountingA/R-CollectRevenueCustomerOutsourcePartnersMac-PacIOSCDistPurchaseOrderSystemMac-PacIOSCDistOrderMac-PacIOSCMfgOrderMac-PacIOSCDistCustomerAFSManugisticsOrderHistoryMOETOrderOrderEMS2000Mac-PacIOSCDistOrderShipmentProductcustomerMSSalesSalesInfoMSProductProductProduct,PriceMOLPLicenseMSManagerSalesInfoShipmentRossGLMac-PacIOSCFinMSSalesSalesAcctgTxnChartofAcctsAcctgTxnChartofAcctsMgtExpenseTrackngAcctgTxnChartofAcctsCitibankCheckWritingSvcAcctPayableHyperionBudget,AcctgTxnChartofAcctsWorldwideConsCreditServicesCreditInfoARElect.FundsTransferA/RPaymtSelect2,3A/RAPImagingP.O.MSNRegistr.RegistrationMSOperICONChannelInventorySystemOrder,ShipmentOrder,ShipmentCreditInfoExcelWorkbookChannelPartnerPlatinumCustomerPlatinumReturn,ShipmentPlatinumAcctgTxnChartofAcctsPillarBudget,ChartofAcctsAcctgTxnChartofAcctsCreditInfoAcctTxnChartofAcctsAcctTxnChartofAcctsA/RSelect2,3ReturnReturnAcctgTxnChartofAcctsSalesRevenuebySubSelect3EDIOrderGEISOrderIngres(OEM)Select2,3CustomerTroikaAuthReplicatorProductLicenseOrderShipment,LicenseMaxcimMfgBOM,Component,ProductCitibankPaymentsPaymentsGEISCust.StatementCompanyStorePOSTaxServerSalew/taxSalesorderExportDocMaxcimDistSalesorderInventoryMgtSystemPublishersResourceIntlFulfillmentSales,OrderInv.A/RHartDirectFulfillmentSales,OrderInv.A/RSalesWinOEInternalOrdersMaxcimMfgCOGSFinGoods,InventorySalesorderMac-PacIntlFinBudgetWBBudgetBudgetMac-PacIntlFinBudget,AcctgTxnChartofAcctsSalesBudget,ChartofAcctsRossGLAcctTxnChartofAcctsMac-PacPuertoRicoHaciendoPurchaseOrderSalesInfoMacPacPRFinTxnMaxcimOrderMgtOrderAckAckPrepaidOrderNabancoOrderCreditAuthPSSSupportOrdersMaxcimOrderMgtOrderInfoMOLPOrderLicenseShipmentMSMgrOrderMaxcimOrdMgtOEMQueryA/RMSOperNAPrice,ProductSales,ShipmentCreditInfoMSPressWkbenchSales,OrderInventory,A/RSalesInternalOrdersCOGSPartlistProduct,LicenseSAPARTimeKeeperPSSAppsLaborContractMac-PacIOSCDistTroikaMSManagerMSManagerMac-PacIOSCDistMac-PacPuertoRicoMac-PacPuertoRicoMac-PacIOSCDist“太多系统:”过高的开发维护和硬件费用•太少的系统集成•无法灵活修改系统•350,000份财务报告以纸张形式向全世界分发,截至期限后的14天才能收到“低效率的业务:”•大量手工的业务流程•不统一的业务规则•易出错的数据输入•每个地区大量的纸张表格•每个交易成本很高1995年的微软系统架构Microsoft案例分析1995年以前的微软多个独立的系统没有全球统一标准的销售收入信息报告不能精确跟踪人员和职位变动350,000份财务报告以纸张形式向全世界分发－截止期限后的14天才能收到数以百计的和采购，福利，政策相关的表格过多的资源被迫用于处理相关的业务流程，而没有用于增加商业价值为什么选择SAPR/3?模块的高集成度可扩展性好支持多国家多种货币多语言多功能集中的应用开发和维护瘦(Thin)客户端/适用于Internet&Intranet访问替换了12个昂贵的基于AS/400和VAX的机器替换了超过50个应用系统微软的平台目标:微软的数字神经系统-构建一个集中式的系统以作为全世界所有分公司的交易工作电子平台MMSDPPFICOPMQMAMOCISHRPSFinancialAccountingControllingAssetsManagementOfficeandCommunicationIndustrySolutionsHumanResourcesProjectSystemQualityManagementProductionPlanningPlantMaintenanceSalesandDistributionMaterialManagement微软所使用的模块NoneedtoimplementModulesImplementedNocurrentplanstoimplement项目实施时间表Livein7months-globalin19!9697989917Large&MediumSubsidiaries18+Small&MediumSubsidiariesOEMSoftwareWWRolloutReportingCorpHR95CorpGL&CanadaCorpAPPurchFAPlanning&CoreConfigOEMH/WFinancialsHROrderMgmt&BillingPackagedProduct/RetailLicensing微软全球SAP站点Australia,NewZealandJapan,WebTVJapanWPGI,UKGermany,Benelux,Nordic,Portugal,EHQ,France,Italy,Spain,CentralEuropeCorporate,MSN,Canada,MexicoFY97Conversions(21Subs)FY98Conversions(19Subs)EOCRussia,Hungary,CzechRepublic,PolandSingaporeKorea,Malaysia,Thailand,India,HongKong,PRC,TaiwanBrazilSouthAfricaColombiaArgentinaIsrael,UAE,SaudiArabiaWebTVSAP每天的并发用户数DailyConcurrentUsersbyTimeofDay010020030040050060012:00AM4:00AM8:00AM12:00PM4:00PM8:00PMAverageMax微软的SAP技术环境2CentralInstancesCompaq4500(4x133MHz)512MBRAM250GBHDDatabaseServerCompaq8500(8x550MHz)6GBRAMStorageWorksFiberChannel1200GBHD(mirrored)Production1)LiveSystem2)WarmBackupDevelopment1)Development2)ProjectPlaypen3)UpgradeTestingTest1)IntegrationTest2)‘Production’DryRunStandbyDatabaseServerCompaq8500(8x550MHz)6GBRAMStorageWorksFiberChannel1200GBHD(mirrored)ApplicationServersCentral:Compaq5500(4x400MHz)3GBRAM18GBHD8-Compaq6400(4x500MHz)4GBRAM18GBHD6-Compaq8500(4x550MHz)4GBRAM36GBHD2TestDatabaseServersCompaq8500(8x550MHz)6GBRAM1200GBHD(mirrored)TestApplicationServers7-Compaq5000-6500(4x200MHz-500mhz)512MB-1GBRAM12GBHDDevDatabaseServerCompaq5000(4x200MHz)1GBRAM144GBHDApplicationServers3AppServers:Compaq4500(4x133MHz)512MBRAM16GBHDTOTAL68SAPServers,5TBHD+9supportNT&SQLserversWindows2003serverSAPR/34.5bSingledatabaseserverinRedmond15applicationserversinRedmondWindows2003serverSQLServer2000Compaq8x550MhzIdenticalServerforWarmBackupCompaq4and8-wayservers为什么选择集中化的SAP？全球微软分公司公用一套总部的SAP系统更迅捷的系统支持和维护，更高的系统可靠性减少开发，支持和维护费用加拿大F&A–9vs.4欧洲F&A–15vs.10集中式的支持减少了25个人员