Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.DEVELOPMENTOFATOOLFORMEASURINGANDANALYZINGCOMPUTERUSERSATISFACTIONJAMESEBAILEY;SAMMYWPEARSONManagementScience(pre-1986);May1983;29,5;ABI/INFORMGlobalpg.530Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.Reproducedwithpermissionofthecopyrightowner.Furtherreproductionprohibitedwithoutpermission.