新编饭店实用英语听说教程

新编饭店实用英语听说教程主编：赵丽制作：李晓新2010年1月新编饭店实用英语听说教程UnitOneFrontOfficeUnitTwoHousekeepingUnitThreeFoodandBeveragesUnitFourShoppingArcadeUnitFiveRecreationandFitnessCenterUnitSixBeautyParlorUnitSevenHotelServiceUnitOneFrontOfficePartA:Reservation&Check-inPartB:BellServicePartC:InformationDesk&SwitchboardPartD:Checking-outPartE:HandlingComplaintsPartA:Reservation&Check-inPre-questions:1.Whatcanreservationistsaywhengreetingtheguestsandofferinghelptotheguests?2.Whatinformationshouldbeobtainedwhentheguestswanttomakeroomreservation?PartA:Reservation&Check-in3.Ifthehotelisfullybooked,howwouldthereservationistrefusethebookingpolitely?4.Dohotelsgivepreferentialratestogroupreservations?5.Whatshouldthereceptionistdowhentheguestscheckin?PartA:Reservation&Check-inConversationsSection1KeyWords&Expressionsreservev.[ri'zə:v]预定typen.[taip]种类fineadj.[fain]太好了repeatv.[ri'pi:t]重复roomrate房价stayv.n.[stei]逗留PartA:Reservation&Check-inreservationn.[͵rezə'vei∫ən]预定includev.[in'klu:d]包括addressn.[ə'dres]地址exactlyadv.[iɡ'zæktli]确切地、精确地singleroom单人间lookforwardto期待PartA:Reservation&Check-inSection2KeyWords&Expressionsdeductionn.[di'dʌk∫ən]折扣discountn.['diskaunt]折扣Septembern.[səp'tembə]九月groupreservation团体预定PartA:Reservation&Check-inspecialadj.['spe∫əl]特殊的marvelousadj.['mɑ:viləs]太好了、太棒了doubleroom双人间PartA:Reservation&Check-inSection3KeyWords&Expressionsextendv.[iks'tend]延长Apriln.['eiprəl]四月Sydneyn.['sidni]悉尼possibleadj.['pɔsəbl]可能chargev.[t∫ɑ:dӡ]收费fillinaform添表格PartA:Reservation&Check-insuiten.[swi:t]套间stayv.n.[stei]逗留Australian.[ɔs'treiljə]澳大利亚madamn.['mædəm]夫人goahead请吧PartA:Reservation&Check-inSection4KeyWords&Expressionsinformv.[in'fɔ:m]通知unexpectedadj.['ʌniks'pektid]想不到的，意外的happenv.发生Canadan.['kænədə]加拿大Fridayn.['fraidi]星期五troublen.['trʌbl]麻烦advanceddeposit预定押金PartA:Reservation&Check-incancelv.['kænsəl]取消Vancouvern.[væn'ku:və]温哥华telexn.['teleks]电传checkv.[t∫ek]核对mentionv.['men∫ən]提及dueto由于PartA:Reservation&Check-inSection5KeyWords&Expressionsperiodn.['piəriəd]时期、期间pleasuren.['pleӡə]愉快、高兴、满足aheadadv.[ə'hed]向前cancelv.['kænsəl]取消PartA:Reservation&Check-insuggestv.[sə'dӡest]建议straightadj.adv.[streit]直的、一直地mentionv.['men∫ən]提及troublev.n.['trʌbl]（制造）麻烦PartA:Reservation&Check-inSection6KeyWords&ExpressionsIowan.['aiəwə]依阿华州enjoyv.[in'dӡɔi]享受keycard钥匙卡Junen.[dӡu:n]六月PartA:Reservation&Check-inThursdayn.['θə:zdi]星期四perfectadj.['pə:fikt]非常好bellboyn.['belbɔi]行李员PartA:Reservation&Check-inSection7KeyWords&Expressionsluggagen.[‘lʌɡidӡ]行李certainlyadv.['sə:tənli]当然PartB:BellServicePre-questions:1.Asabellboy,whenyouhelptheguestswiththeirluggage,whatcanyousay?2.Besideshelpingtheguestswiththeirluggage,whatelsecanabellboydofortheguests?3.Whentheguestssay‘Thankyou.’,whatshouldthebellboysaytotheguests?PartB:BellServiceConversationsSection1KeyWords&Expressionsbellboyn.[‘belbɔi]行李员luggagen.['lʌɡidӡ]行李appreciatev.[ə‘pri:∫ieit]欣赏，赞赏piecen.[pi:s]（一）件suitcasen.[‘sju:tkeis]衣箱PartB:BellServicebreakableadj.['breikəbl]易碎的becareful小心shoulderbag背包send…up把…送到…inaminute马上，立刻PartB:BellServiceSection2KeyWords&Expressionsliftn.[lift]电梯indeedadv.[in'di:d]真正地followme跟我走afteryou您先请PartB:BellServiceSection3KeyWords&Expressionknockv.[nɔk]敲leavev.[li:v]把…留在postcardn.[‘pəustkɑ:d]明信片menun.['menju:]菜单bytheway顺便问一下roomservice送餐服务PartB:BellServiceSection4KeyWords&Expressionshangv.[hæŋ]挂overcoatn.['əuvəkəut]外衣hangern.[‘hæŋə]衣架closetn.['klɔzit]壁橱setv.[set]定（时）depositn.[di'pɔzit]押金PartB:BellServiceleavev.[li:v]留beern.[biə]啤酒juicen.[dӡu:s]果汁bathroomn.['bɑ:θru:m]卫生间providev.[prə‘vaid]提供laundryn.['lɔ:ndri]洗衣DirectoryofServices服务指南PartB:BellServicemotecontrol遥控器clockradiowithalarm报时闹钟wakeup叫醒surfonInternet上网laundrybag['lɔ:ndribæg]洗衣袋floorservicedesk楼层服务台mini-bar小冰箱softdrink软饮料sodawater苏打水PartB:BellServiceSection5KeyWords&Expressionsintroducev.[͵intrə‘dju:s]介绍restaurantn.['restrɔŋt]餐厅barn.[bɑ:]酒吧offerv.['ɔfə]提供dishn.[di∫]（盘装）菜specializein以…为特点PartB:BellServiceappliancen.[ə‘plaiəns]器械banquethall宴会厅teahouse茶室beautysaloon美容店nextto在…旁边FitnessCenter健身中心PartB:BellServiceindoorswimmingpool室内游泳馆outdoortenniscourt室外网球场billiardroom台球室bowlingroom保龄球室RecreationCenter娱乐中心attheendofthecorridor在楼道尽头PartC:InformationDesk&SwitchboardPre-questions:1.WhatdoestheclerkattheInformationDeskdo?2.Whatscenicspotsdoyouknow?Canyousaysomethingaboutthem?PartC:InformationDesk&Switchboard3.Iswake-upserviceprovidedinthehotel?4.Whatshouldtheoperatorsaywhenthelineisbusy?PartC:InformationDesk&SwitchboardConversationsSection1KeyWords&Expressionsleftn.[left]左liftn.[lift]电梯endn.[end]尽头corridorn.['kɔridɔ:]楼道rightn.[rait]右attendv.[ə'tend]参加/出席PartC:InformationDesk&Switchboardplanv.[plæn]计划Dashilan大栅栏acrossprep.[ə'krɔs]横过;越过overpassn.[͵əuvə'pɑ:s]过街天桥underpassn.['ʌndəpɑ:s]地下通道Qianmen前门PartC:InformationDesk&Switchboardaskingandtellingtheway问/指路haveone’shairdone做头发beautyparlor美容店banquethall宴会厅Chineserestaurant中餐厅trafficlights红绿灯PartC:InformationDesk&SwitchboardSection2KeyWords&Expressionsmeetv.[mi:t]会见invitev.[in'vai]邀请concerthall音乐厅Notatall.不用谢leaveandtakeamessage留/记口信PartC:InformationDesk&SwitchboardSection3KeyWords&Expressionssuggestionn.