酒店英语 At the hotel

ModelVAtTheHotelLearningobjectiveBackgroundinformationLearn&practiceContentsModelV.AtTheHotelLearningObjectivesModelV.AtTheHotelBackgroundinformationNewwordandexpressionActivityLearningobjectiveBackgroundInformationModelV.AtTheHotelmotelAddYourTextB&B’s;homestayhotelhostelBackgroundInformationsecuritycard社会安全卡BackgroundInformationfamilysuite家庭房BackgroundInformationtwinroom标准间；双人间BackgroundInformationdoubleroom大床间BackgroundInformationsingleroom单人间suiteroom套房tripleroom三人间BackgroundInformationvendingmachine自动贩卖机BackgroundInformationWhenshouldwegivetipsforhotelservice?roomserviceturn-downservicevaletservicebellboyTask1RoomServiceTask2Task3Task4Learn&practiceEnter-tainmentDealingWithSpecialSituationsFrontDeskModelV.AtTheHotelfrontdesk/reception前台1Newwords¬eshotellobby酒店大厅1Newwords¬escheck-inform入住确认单1Newwords¬esshuttlebus专线大巴1Newwords¬esbreakfastvoucher早餐券1Newwords¬eskeycard钥匙卡1Newwords¬esAmericanExpress美国运通卡1Newwords¬esroomservice客房送餐服务1Newwords¬esturn-downservice铺床服务roommaid酒店打扫人员1Newwords¬eslaundryservice洗衣服务1Newwords¬eslaundrybag洗衣袋1Newwords¬essofabed沙发床1Newwords¬essofabed沙发床jacuzzi按摩浴缸1Newwords¬es转换插头adaptor1Newwords¬esremotecontrol遥控器hairdryer吹风机lock锁/门闩电梯lightbulb灯泡mini-bar迷你饮料吧/fridge冰箱1Newwords¬essafe保险箱1Newwords¬esfaucet水龙头bathmat浴室地垫bathtub浴缸showgel沐浴液shampoo洗发水bodylotion身体乳液matchbook纸板火柴beautysalon美发厅;美容院1Newwords¬esgymcenter健身中心1Newwords¬esgymnasium健身房businesscenter商务中心1Newwords¬esreceipt收据；发票1Newwords¬essaunacenter桑拿中心1Newwords¬eselevator电梯bath浴室buffetrestaurant自助餐厅Dialogreading(1)Readdialog1andtrytofindoutthequestionsWangMeiaskswhenshereservesthehotelrooms.Dialogreading(1)Whatroomsdoyouexactlywant?Whattimewillyoubearriving?Howcanwefindthehotelafterwearrive?Howmuchdoyouchargefortherooms?Whatservicescomewiththat?Weneedonedoubleroom,andtwosingleroomsforfourofus.Around4p.m.,the21stofthemonth.Alocalguidewillbemeetingyouattheairportandtherewillbeacarorshuttlebuspick-upservice,whichisfreeofcharge.$60pernightperroom,plus15%servicecharge.You'llhaveanairconditioner,aradio,acolourtelevision,atelephoneandanewspaperdeliveredtoyourroomeveryday.Dialogreading(2)Whatshouldyoudotocheckinthehotelwhenyouhaveareservation?Dialogreading(2)Whatshouldyoudowhenyoucheckinthehotelthatyouhaveareservation?Offerthenameofreservation.Checkthereservation.Fillintheregistrationform.Showthepassport.Putforwardyourrequirements.Howtocheckinifyouhavenoreservation?Doyouhaveanyvacanciesnow?Haveyouanyvacant/spareroominthehotel?RoomserviceWhatisthecontentoftheroomservice?orderingthemealmorningcalltakinglookatchildrenvaletturn-downserviceBusinessserviceWhatservicewillyouhaveinthebusinesscenter?telephonefaxe-mailmailcopyingprintinginternetsurfingconsultingtraffic......--MayIgetontheInternethere?--Certainly.--HowmuchisitformetobeontheInternet?--YouarefreetogetontheInternetinourhotel,butyouhavetoshowyourroomcard.3ActivityWhichkindofhotelwouldyouliketochooseforlodging?Presentyourreasons.B&B’shostelmotelActivityMakeaconversationbasedonthefollowingsituationandfillintheregistrationform:1.PairWorkCheck-inatCambodianaHotelStudentAactsasahotelguestwhowantstoorderbreakfast.StudentBactsasaroomattendant.(Time,name,roomnumber,dishesshouldbeincluded.)PairworkMakeaconversationaccordingtothegivensituation:ActivityABRole-playLiMeiaclerkinahotel.◆introducesomeentertainmentinthehotel◆introducesomerecreationalequipments◆recommendsomebodysupervisingalltheactivitiesAndyatourist.◆Askforsomeentertainmentinthehotel◆Asksomerecreationalequipments◆AskifthereissomebodysupervisingalltheactivitiesActivityStudentAactsasahotelguestisgoingtoweartheclothestoattendabanquettheclothesareruinedbecauseofdrycleaninthehotelStudentBStudentBactsasaclerkinthehotelisgoingtosolvetheproblem..PairworkMakeaconversationaccordingtothegivensituation:ActivityAssignmentGovernmentgroupLecturergroupCompanygroupTourgroupStudentsgroupVisitorsHotelattendantAssignmentWorkinpairs.Trytomakeupseveraldialogsaccordingtotherequirementsbelowbetweenthecustomersandhotelattendant.MakeahotelreservationCheckinCheckoutAskforthemorningcallOrderthelunchintheroomAskforthevaletserviceDealingsomebusinessinthebusinesscenterConsultingabouttheentertainmentsinthehotelDosomerepairinginthehotelroomComplainthelaundryserviceaboutcolor-fastdressandrequirethecompensationforthat