银行日常英语之口语fzxsw.zisgd.comytbmjlw.evckj.comdxyy.fx120.net/gydx/m.dxyy.fx120.net/dxdzxlf/smxltzx.feqgx.comzjltzx.wpjka.com银行英语口语(A)BasicEnglish基础英语GreetingCustomers招呼客户WelcometoBankof**!欢迎光临**银行DoyouspeakChinese?DoyouspeakEnglish?请问您讲中文吗?请问您讲英文吗?Hello!您好Goodmorning!早上好Goodafternoon!下午好HowcanIhelpyou?有什么能帮您的吗?Whichtransactionwouldyouliketodotoday?请问您想办理什么业务?银行英语口语(A)BasicEnglish基础英语Orientation指引Pleasetakethisnumber,whenyournumberwillbecalledpleasegotothecounter请拿号,叫到号时请到相应柜台办理业务。Thisisyourturn,pleasegoto1/2/3/4counter到您了,请到1/2/3/4柜台办理。Pleasefollow-me请跟我来Pleasewaitforamoment请稍候银行英语口语(A)BasicEnglish基础英语Information信息Sorry,wedonothavethisserviceinourBank,pleasegotoBankofChinaorIndustrialBankofChina对不起,我行不能办理这种业务,请前往中国银行或工商银行办理。SorryIdonotunderstand对不起,我无法理解您的意思。IstheresomeoneinChinawhocanhelpyoutotranslate?请问您有认识的人可以帮助翻译吗?Letmecallacolleague,hecanspeaksEnglish,hewillhelpyoutotranslate.我会打电话给我的同事,他会讲英文,能帮您翻译。Pleaseletmehelpyoutocallourcustomer-service,theyhaveEnglish-Speakingservices请让我帮您拨打我们的客服电话,他们提供双语服务。Pleasegivemeyourtelephonenumber,onecolleaguewillcontactyoutohelpyou,hespeaksEnglish请留下您的联系方式,我们同事会与您联系,他会讲英文。银行英语口语(A)BasicEnglish基础英语CustomerDeparture客户离开Doyouneedtodoanothertransaction?您还要办理其他业务吗?Thankyou,goodbye!谢谢,再见。Thankyouforcoming!谢谢您的光临!Besureyoudidnotforgetanything.请不要忘记您的随身物品。Seeyounexttime!再见!银行英语口语(B)ForeignExchange货币兑换Buying/Selling买/卖Doyouwanttochangesomemoney?您需要换钱吗?Howmuchdoyouwanttochange?您需要换多少金额?Pleasecouldyoufillthatformwithyourname,address,passport,etc.请您在这张表格上填写您的姓名、地址、护照等信息。InwhichcurrencydoyouwanttochangeyourRMB?您想将何种货币兑换成人民币?USDollar/Euro/AustralianDollar美元/欧元/澳元Whichcurrencydoyouwant?您想要兑换成何种货币?Howwouldyoulikeit?Inwhichdenominations?您想要哪种面额的?银行英语口语(B)ForeignExchange货币兑换ExchangeRate/Restriction兑换汇率/法规Today’srateis:今天的汇率是:Today’ssellingrateforRMBinnotesis今天的人民币卖出牌价是Theexchangeratetodayis今天的兑换汇率是Youcanchecktheexchangerateontheconversiontablethere您可以在那边的牌价台上核对兑换汇率Iamsorry,unfortunatelywecannothandletheexchangeofthiscurrency,pleasecouldyougotooneBranchofBankofChina.非常抱歉,我们这里不兑换这种货币,您可以去中国银行的分支机构办理。Duetorestriction,wecanonlyexchangeamaximumofUSD5000.00perday.根据规定,您每天兑换的最大金额为5000美元。银行英语口语(C)ATM’s/CardsATM机/卡UseATM使用ATM机IfyoudonotwanttowaityoucandothistransactioninourATM’s.如果您不想排队,您可以在我们的ATM机上操作。Pleasefollowme,IwillassistyoutouseourATM’s请跟我来,我会帮助您进行ATM操作。YoucanwithdrawalmoneyinourATMs您可以在我们的ATM机上提取现金。IfyouhaveanaccounthereyoucandepositmoneyusingourATMs.如果您有我行的账户,您可以在我们的ATM机上存钱。ToknowthefeewhenusingourATM’s,youshouldcontacttheissuerofyourcard如果要了解用ATM的费用,您应该与您的发卡行联系。银行英语口语(C)ATM’s/CardsATM机/卡CardApplication申请办卡Ifyouwanttoobtainacardhere,pleasefillthisapplication.如果您想申请办卡,请您填写这张表格。MayIaskyourpassportplease?请出示您的护照。Pleasementionyourname,address,phonenumber.请告诉我您的姓名、地址和电话号码。YoushoulddepositaminimumofRMB10.00toobtainthecard您要开卡最少要存10元人民币。Theannualcostofourdebitcardisfree.借记卡是不需要支付年费的。银行英语口语(C)ATM’s/CardsATM机/卡CardLost/Blocked遗失卡/吞卡IfyourcardisblockedinourATMspleasecouldyouletmeknowwhichATM’s?您能告诉我是哪台ATM机吞了您的卡吗?Whatistheissuerofyourcard?Couldyoupleaseletmeknowthenameonthecardorthecardnumber?您的发卡行是哪家银行?能告诉我持卡人的姓名或卡号吗?Pleasecouldyougivemeyourpassport?能给我您的护照吗?Unfortunatelywecannottakethecardnow,couldyougivemeyourtelephonenumberandwewillcontactyouwhenyoucancometakeitback.很抱歉我们现在不能立即将卡片交还给您,您能留下您的电话号码吗?我们会与您联系何时能拿到卡。Ifyoulostyourcard,pleasecontactourcustomer-servicecenter如果您遗失了您的卡,请立刻与我们的客服联系。银行英语口语(D)Withdrawal/Deposit取/存款Withdrawal取现Unfortunatelywiththiscardyoucannotwithdrawalmoney,pleaseuseourATMs很抱歉这张卡不能取款,请使用我们的ATM机。Howmuchdoyouwant?请问您要存/取多少金额?Fromwhichaccountdoyouwanttotakethismoney?请问您要从哪个账号中取款?Pleasecouldyougivemeyourpassbook?能提供您的护照吗?Couldyoupleaseinputyourpassword?请输入密码。Pleaseinputit(password)onemoretime.请再次输入密码。Pleasecouldyousignhere请在这里签名。银行英语口语(D)Withdrawal/Deposit取/存款Deposit存款Howmuchdoyouwanttodepositonyouraccount?请问您要存多少钱?Onwhichaccountdoyouwanttodepositthismoney?请问您要存到哪个账号?YoucanuseourATM’sifyouwanttodepositmoneyonyourBankof**account.如果您要在**银行账号中存款,您可以使用我们的ATM机。Pleasecouldyousignhere请在这里签名。银行英语口语(E)Accountopening开户Accountinformation账户信息Ifyouwanttoopenanaccounthere,youneedtohaveanaddressinChina.如果您要开账户,您需要提供您在中国的住址。Whatkindofaccountdoyouwanttoopen?Acurrentaccountorfixed-termaccount?您想开什么类型的账户?活期还是定期?Pleasecouldyoufillthisformtoopentheaccount您要开户请填写这张表格。Forwhichpurposedoyouwanttoopenthisaccount?您为什么要开这个账户?WouldyouliketoapplyforE-Bankingaswell?您想申请开通网银吗?Doyouwantacard?您需要办卡吗?银行英语口语(E)Accountopening开户Fees手续费Thereisnotservicechargetoopenanaccount.开户不用收取手续费。Youmayhavesomeservicechargeforsometransactions,likewithdrawalmoneywithyourcardinotherbank有些交易您可能需要支付手续费,例如在他行提取现金。TheminimumdeposittoopenanaccountisRMB10.00howmuchdoyouwanttodeposit?开户最少要存10元人民币,您要存多少?银行英语口语(E)Accountopening开户Formfill填写表格Pleasecouldyougivemeyourpassport?请提供您的护照。Whereisyourcurrentvalidvisaonyourpassport?请问您护照的有效签证在哪里。Pleasecouldyoufillthisformandsignit.请填写这张表格并签名。Pleasementionyournameinthecorrectorder.请以正确的顺序告诉我您的姓名。银行英语口语(F)Traveler’sChecks旅行支票Information信息Unfortunatelywecannotcashthistraveler’scheckhere.很抱歉,我们银行不能兑换旅行支票。Cou