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中外合作办学中的教育质量问题QualityControlsIssuesonInternationalJointprogram郑通涛厦门大学ProfessorTongtaoZhengXiamenUniversityMarch13,2010WhyJointprogram?EnhancingqualityofeducationthroughjoiningforcesBroadeningthestudyandcoverageofthedisciplinesCombiningstrengthsandlearningfromthepartnersInternationalizationJoiningtheoverseaseducationsystemsandprocessesIncreasingtherecognitionofthejointdegreesQuality?Ifyoucannotmeasureit,youcannotunderstanditIfyoucannotunderstandit,youcannotimproveitInternationalJointprogramsatXiamenUniversityFoundationprogramExchangeStudentsDualdegreeprogramTwocampusonedegreeprogramTwoormorecampusonedegreeprogramCo-supervisionprogram(postgraduate)ProblemsintheprogrammesSlowresponsefrompartneruniversity:效率低。补考试题提交了等半年都没有回音。Unableorunwillingtoticklequestionsduringcommunication有回音的也不指明改进方案，多次询问都没有答复Lackofinternationalizedconsiderations教材所配录音太强调某种口音，不能满足学生考试的需要；在训练国外学习技能方面的内容不够丰富，如训练在内容选择和篇幅长度上不足；缺乏学术写作的criticalthinking训练，以及presentation以外seminarskills的训练Contentandlevelintegrityproblems一些大学专业课采用MBA教材,难度较大.合作方应可以选择专业基础教材。课程名称与教材内容不符。如：课表是‘金融学’，但教材是‘财政学’；课表是‘产品管理’，但教材内容又以物流居多。翻译上的不严谨，造成排课及课程准备上的不便Courseoverlapping有的课程内容重复，安排不合理Progressionlimit:recognitionproblem学生出路窄Country-specifycurriculumandteachingmethodologyaswellasevaluationisthemostimportantfactorinasuccessfulinternationaljointprogrammeWHATISQUALITY?Teachers&studentssatisfactionFulfillingthesetrequirementsBestpossibleresultswithavailableresourcesContinuousimprovementQualityinJointprogrammeMutualgurantor-qualityasapartnerFuturepathgurantor-qualityoftheconsortiumCommunicationintegretion-servicesindestinationallanguagesInternationalexperience-mobilityMutipleintegretion-coursesinacurriculatakenfromseveraluniversitiesGrouprecongnition-severaluniversitiescanawardthedegreebasedonthesamestudiesQuality:ThreeAspects•Qualityofindividualinstitutionandtheiroffers•Moreofthecooperationacrossinstitutionalandnationalborders•TheprogrammesasawholeFormationsofQuality:Joint!!!JointlydevelopedandrecognisedbyseveralinstitutionsStudentscanspendpartoftheirstudiesatanotherinstitutionsThestudyareautomaticallyrecognisedinfullattheirhomeinstitutionsThecurriculumareworkedouttogether,includingregulationsforadmission,theexaminationandteachesattheotherinstitutionsStudentsreceiveeithernationaldegreesfromtheindividualinstitutionsoradegreejointlyconferredQualityFactorsSuccessfulprogram:teamwork,focusonpatients,clarityofrolesthroughstandards,andsynergybetweentheQCProjectandtheProjectitselfKeywords:programevaluation,qualityassurance,qualityimprovement,qualitymanagementValue-addedFactorsCommitmenttoqualityisessentialCompetitionformarketsharesishardStudentsarequalityconsciousanddemandingQualityMotivationVisibilityininternationaleducationalmarketsAttractivenesstonationalandinternationalapplicantsCombiningadequateeducationalresourcesIncorporatingcomplementaryteachingexpertiseincoreareasExpertexchangebetweenpartnersResearchco-operationbetweenthepartnersObjectives•Toprovidestudentswithwiderangeofhighquality,internationallyattractiveandrelevantprogramsondisciplinesinaforeignlanguage•Topromoteeducationalco-operationbetweenChinaandothercountries,theculturalandnationalequality,languagepluralityandgenderequalityProcessofQualityImplementation1.Formulatingtheareasofcompetencyineachpartneruniversity2.Formulatingthecorecompetencesoftheconsortium3.Formulatingthesub-competencesoftheconsortium4.Formulatingthecurriculumforthejointdegreeprogramme5.Jointimplementationoftheprogramme6.AwardingthejointdiplomasCurriculumStructure•Compulsorycourses,jointlyproducedHomeuniversitycompulsorycoursesElectivecoursesfrompartneruniversitiesSpecialcourses,givenbybothsidesexperts,availableforallthestudentsCross-borderInternshipinapartneruniversityIncooperationwithcompanies,supervisedbytwouniversitiesVersatileteachingmethods;Face-to-face,distanceeducation,seminars,projectsStudentsexpectationsSKILLSANDCOMPETENCES:ApplyingtheirknowledgeandunderstandingininternationalandmulticulturalenvironmentInternationalizationthatadvancessucceedinginbusinesslifeProblemsolvinganddecisionmakingininternationalenvironmentToworkinaninterdisciplinaryandinternationalteamandcontextAppreciationofdiversityandmulticulturalityUnderstandingofsocialandethicalresponsibilitiesConcernforqualityOtherexpectationsServices:–wellarranged,effectiveandcompetentteaching–versatileteachingmethodology–goodsupportiveservices(ICT,library,language...)–wellorganisedguidanceandtutoring–givingfeedbackandparticipatingindevelopingofteachingTohaveachoiceofstudiestobealignedwithneedsoflabourmarketsTogetanationalordoubleorjointdiplomatoapplyfortheirworkinglifeorfurtherstudiesTobuildupindividualinternationalnetworkintheirfieldofexpertiseEstablishmentofQualitySystemAftersurveyssetupindicatorsToprovideanadditionalelementforexistingsystems.MakesthequalityvisibleTheQualityObjectives•Hastocommittedtothefulfillmentofthegoalsandvaluesbythequalityassurancesystemwithindicatorsandsurveys•Hastoproduceanddemonstratehighqualityeducationalproductsandservicesthatwouldattractyoungstudentstotheprogram•Ha