机工社 人力资源管理 英文版教材 chapter 8

Chapter8DeterminingPayandBenefitsOutline8-1GainingCompetitiveAdvantage8-2HRMIssuesandPractices8-3TheManager'sGuideContentsreviewExplainhoweffectivecompensationsystemsenhancecompetitiveadvantage.Understandhowpeopleformperceptionsaboutapaysystem'sequity.Describehoworganizationscanbuildanequitablepaysystem.Definethelegalconstrainsimposedonorganizationalpaypractices.Understandthevariousbenefitoptionsandtheiradministration.ChapterObjectives8-1GainingCompetitiveAdvantage8-1aOpeningCase:GainingCompetitiveAdvantageatOldCountryBuffet•TheProblem:ATurnoverProblemamongFrontlineServiceEmployees•TheSolution:ImplementinganIncentiveProgramforManagersHowtheIncentivePlanEnhancedCompetitiveAdvantage?CAD/CAM软件应用8-1bLinkingPayandBenefitstoCompetitiveAdvantageWhat'sthedifferentbetweencompensationandsalary?nImprovingCostEfficiencynEnhancingtheSuccessofRecruitmentEffortsandReducingMoralandTurnoverProblemsCAD/CAM软件应用8-2HRMIssuesandPractices8-2aEstablishingPayRateswithinanOrganization•AchievingInternalConsistencyHowtoachieveinternalconsistency?CAD/CAM软件应用Whatisajobevaluation?point-factormethod--Ajobevaluationmethodinwhicheachjobisassignedpointsforcompensablefactors.CompensationFactorsUsedinthePoint-FactorofJobEvaluation020406080100120一月二月三月四月亚洲区欧洲区北美区CompensableFactorRatingCriteriaSkill/know-howEducationExperienceKnowledgeEffortPhysicaleffortMentaleffortResponsibilityJudgment/decisionmakingInternalbusinesscontactsconsequenceeforerrorDegreeofinfluenceSupervisoryresponsibilitiesResponsibilityforindependentactionResponsibilityformachinery/equipmentFiscalresponsibilityResponsibilityforconfidentialinformationWorkingconditionsRisksComfortPhysicaldemandsPersonaldemandsThedevelopmentofapoint-factorratingscaleconsistofthefollowingsteps:1.Selectandcarefullydefinethecompensablefactorsthatwillbeusedtodeterminejobworth.2.Determinethenumberoflevelsordegreesforeachfactor.Theonlyruleforestablishingthenumberofdegreesisthatsomejobsshouldfallateachlevel.3.Carefullydefineeachdegreelevel.Eachadjacentlevelmustbeclearlydistinguishable.AssigningJobstoPayGradesWhenjobevaluationshavebeencompleted,jobsaregroupedintopaygradesbasedonthetotalnumberofpointsreceived.Jobswiththesameorsimilarpointvaluesareplacedinthesamegrade.paygrades------Jobgroupingsinwhichalljobsassignedtothesamegrouparesubjecttothesamerangeofpay.AchievingExternalCompetitivenessWhendoesafirmachieveexternalcompetitiveness?CollectingSalarySurveyInformationAsalarysurveyprovidesinformationonpayratesofferedbyafirm'scompetitorsforcertainbenchmarkjobs.EstablishingaPayPolicy•Afterthepaypracticesofothercompanieshavebeenidentified,theorganizationmustdeterminehowcompetitiveitwantstobe(orcanaffordtobe).paypolicy------Acompanypolicystipulatinghowwellitwillpayitsemployeesrelativetothemarket.EstablishingPayRates•Oncemarketratesforjobsdeterminedandapaypolicyisestablished,anorganizationmustpriceeachofitsjobs.paypolicyline-----Aregressionlinethatshowsthestatisticalrelationshipbetweenjobevaluationpointsandprevailingmarketrates.CAD/CAM软件应用RecognizingEmployeeContributionsemployees'paylevelofcontributiontotheorganizationemployeecontributionsCAD/CAM软件应用EstablishingaPayRangemaximumminimummostemployerssetthemarketrateatthemid-pointCAD/CAM软件应用Skilled-BasedPayuTheuseofskill-basedpayisbasedontheassumptionthatworkerswhoacquireadditionalskillscanmakeagreatercontributiontotheorganizationand,consequently,shouldbepaidmore.uskill-basedpay------Acompensationapproachthatgrantsemployeespayincreasesforacquiringnew,job-relatedskills.CAD/CAM软件应用Askill-basedpayprogramisusuallyimplementedasfollows:1.Identifytasksthatneedtobeperformed.2.Determinewhatskillsareneededtoperformthetasks.3.Developtestsormeasurestodeterminewhetheranindividualhaslearnedtheskills.4.Priceeachskillbasedonitsvaluetotheorganization.5.Communicatetoemployeestheskillstheycanlearnandhowmuchtheywillbepaidforlearningthem.CAD/CAM软件应用Althoughtheskill-basedapproachisbecomingmoreprevalent,itcanpresentseveralproblems:ØAddstolaborcostsbecauseemployeesarepaidmoreundersuchsystem.ØMayleadtoinequityperceptionsiftwopeoplearedoingthesamejob,yetoneisreceivinggreaterpayforacquiringanadditionalskillCAD/CAM软件应用ØIsnotcost-effectiveiftheorganizationcannotmakeuseofskilledemployeesinawaythataddssignificantvaluetoitsproductorservices.Thiswouldoccur,forinstance,ifthesystemprovidenoincentiveoropportunityforemployeestousetheirnewlyacquiredskills.CAD/CAM软件应用ØCreatesaproblemofdeterminingwhenoneemployeehasmoreskillsthananother.Ifsuchadeterminationismadeonasubjectivebasis,itmayleadtoequityproblemsoreventoclaimsofemploymentdiscrimination.ØTheneedtodevelopadditionaltrainingprogramsandcertificationexamscanbecomeanadministrativeburden.CAD/CAM软件应用8-2bEmployeeBenefitOptionsEmployeeBenefitOptionsWorkers'CompensationUnemploymentCompensationSocialSecurityInsurancePensionsContinuationofHealthBenefitsPerquisitesandServicesCAD/CAM软件应用Workers'CompensationWhenworkerssufferjob-relatedinjuriesorillnesses,theinsurancesystemprovidescompensationfor:uMedicalexpensesuLostwagesfromthetimeofinjuryuntiltheir