餐饮部物品管理规范（中英文）

精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料餐饮部物品管理规范（中英文）Purpose目的·Toextendeffectivecontrolforcostsaving.保证有效控制成本。·Tocreateawarenessamongsttheemployeesfortakingcareofhotelassets.在员工中树立起爱惜酒店财产的意识。Policy政策1.Abreakageregisterwillbemaintainedbyeachoutletmanagerandchiefstewardcontainingthefollowingcolumn.各营业点经理和总管事应保存包括以下内容的破损记录。a)Date日期b)Itemcode物品编号c)Nameofthearticle品名d)Unitprice单价e)Quantity数量f)Amount金额g)Nameofthewaiter/waitressaccountable责任员工(服务生)2.Anybreakageifmadeduetocarelessnesswillbechargedtotheincumbentemployee.Outletmanager/chiefstewardwillrecommendandDivisionheadwillapprove.任何由于粗心造成的损坏应由相应人员予以赔偿。由营业点经理提出，部门总监批准。3.Priceofthecostlyitemwillbedisplayedinthekitcheninalocationvisibletoeachconcernedemployee.Thisisrequiredfortheawarenessofallwaiters/waitressesandsteward.可计价物品的价格应在厨房明显的位置公布给所有相关的员工。以使所有服务生和管事部员工明确了解。精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料4.Thebanquetmanagermustensurethatnoflatware/chinawarehasbeenlostduringanybanquetevent.主管应确保宴会中不丢失餐具。5.SecuritywillcheckthestafflockeralongwiththeHRDstafffromtimetotime.保安应不时会同人力资源部员工检查员工更衣橱。6.Thebenchmarkforthebreakage/lossis0.8%offoodandbeveragerevenueincludingF&Botherincome.Ifbreakage/lossexceeds0.8%,theexcessamountwillbechargedtotheF&Bemployeesasfollows:雅高周转存货破损率标准为餐饮收入包括餐饮其它收入的0.8%。如果破损率超过0.8%，超出的金额由餐饮部员工按以下原则承担：a)Breakage/lossofeachoutletandstoreroomwillbeascertainedbasedonquarterlyinventory.各营业点的破损由每季度的盘点确定。b)Allemployeesofaparticularoutletwillsharethelossofitemofthatoutletbasedontheratioofsalary.各营业点的损失由各自的所有员工按工资比例分担。c)LossofcommonitemswillbebornebyallF&Bstaffbasedontheratioofsalary.通用物品的损失由餐饮部全体员工按工资比例分担。d)Anylossofstoreroomitemswillbebornebythestewardsbasedontheratioofsalary.仓库中的损失由管事部员工按工资比例负担。e)Asthestewardsaredirectlyinvolvedwithalloutlets,thelosswillbesharedbythestewardsforalloutletstogetherwiththeF&Bserviceandkitchenstaffbasedontheratioofsalary.由于管事部员工与各营业点的破损都直接有关，因此管事部员工应与其它各餐厅和厨房员工共同按工资比例对分担损失。精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料7.Itemsfromthestoreroomcannotbeissuedwithoutapprovalofdivisionhead.RequisitionmustbeavailableforthecheckingbyFinancerepresentativefromtimetotime.非经部门总监批准不得从仓库领取物品。领料单应被妥善保管以备财务人员抽查。8.BincardwillbemaintainedforeachitemintheF&Bstoreroom.餐饮部仓库中各个物品应设立货卡。9.MonthlyinventorywillbetakenforF&BstoreroomandoutletitemsbyF&BDepartment.Theresultofphysicalcount(onlyquantity)willbereportedtoFinanceDepartmentandExecutiveOffice.餐饮部每月应对仓库进行盘点。存货的盘点结果(仅包括数量)应报告给财务部和行政办公室。10.Inprincipleonceanitemisissuedfromthestoreroomitwillnotbereturnedtothestoreroom.Ifitisanecessityforsomereason,itemsreturnedfromtheoutletswillberecordedinthebincardwithpropersupportingdocument.原则上，物品一旦出库就不能再退回仓库。如应某种原因有必要退库，所有从餐厅退回的物品应根据相关凭证记录在货卡上。11.QuarterlyphysicalinventorywillbeundertakenjointlybyFinanceandF&Bdivisions.F&BwillcounttheitemsintheoutletandmakereadytocountbytheFinancerepresentative.AftercompletionofphysicalcountFinanceDivisionwillascertainthequantitiesbroken/lost.F&Bwilljustifythelosses/breakages.每季度财务部将会同餐饮部进行实物盘点。餐饮部应清点各营业点的数量并准备好以便财务部的代表盘点。盘点之后，财务部应确定破损和丢失的数量，餐饮部应对丢失和破损进行说明。12.IfitemsarepurchasedtheFinanceDepartmentwillincludethoseitemsintheinventorylistandupdatedlistwillbesenttotheF&BDepartment.财务部会将新采购的物品加入清单中，并将更新的清单提供给餐饮部。13.AnymovementofitemstooutsideofthehotelforoutsidecateringwillbelistedbyF&BDepartmentanditemswillbecountedbyFinancerepresentativeasperlist.AftertheeventtheF&Bwillpreparethelistfortheitemsreturnstohotel.精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料Financerepresentativewillcountallitemsasperlist.FinanceDepartmentwillprepareavariancereportandcirculatethereporttoallconcerned.用于外卖使用的餐具，餐饮部应列出清单，由财务部员工根据清单进行清点。外卖结束后，餐饮部列出返回酒店的物品清单，由财务部员工根据清单进行清点。财务部应编制差异报告并分发给各相关部门。14.Ifanyitemisfoundchippedwillbetakenoutfromtheoperation.Thoseitemswillbestoredinthestoreroominaseparateshelf.ChippeditemswillbedonatedordiscardedaccordingtothedecisionoftheGeneralManager.任何有破损的物品应从营业中退出。这些物品将在仓库中另架保存。破损的物品将根据总经理的决定捐赠或丢弃。15.Ifforoperationalneedssomeitemsarerequiredtobetransferredfromoneoutlettoanotheroutlet,thetransferform(attached)mustbefilledinandapprovedbytheF&BDirector.AcopyofthetransferdocumentwillbesenttotheattentionofFinancialControllerforrecord.Ifhowever,theitemsarerequiredtotransferforaparticulareventandthereceivingoutletdonotneedtheseitemstokeepinthesameoutletaftertheevent,areturnform(attached)mustbefilledinandapprovedbytheF&BDirector.AcopywillbefurnishedtotheFinancialController.如果根据经营需要，要将一些物品从一个营业点转移到另一个营业点，必须填写后附调拔单并经过餐饮总监批准，并将调拔单其中一联送财务总监处用于记录。如果转入部门在宴会结束后不再需要保留上述调拔物品，应填写后附退料单经餐饮总监批准后将物品退回并将退料单一联交财务总监处。16.EachoutletManager,SousChefoftherespectivekitchenandchiefstewardwilltakethefullresponsibilityforlossofitemsandtheymustjustifythelosswithvalidreason.Dependingonthemeritofthecase,thecontractforanindividualstaffstatedabovemaybeterminatedormaynotberenewed.如果不能提供合理的短缺原因，各餐厅经理、部门厨师长及总管事将对物品的损失负全责。根据事件的性质，责任人员的劳动合同可被中止或不再续签。