酒店常用英语口语—祝朗培常用英语口语1.Pleasedon’tleaveanythingbehind.请不要遗忘你的东西。2.Mind(orwatch)yourstep!请走好!3.Wewishyouapleasantjourney.祝您旅途愉快!4.Haveanicetrip!一路平安!5.Thankyouforcoming.谢谢您的光临。常用英语口语6.Thankyouforstayinginourhotel.感谢您在我们饭店下榻。7.I’mverygratefultoyou.非常感谢您。8.It’sverykindofyou.谢谢,您真客气。9.Youare(most)welcome.不用谢,不用客气。10.Notatall.没关系。常用英语口语11.Don’tmentionit.不用谢。12.Mypleasure.(orwithpleasure)很高兴能为您服务。13.Gladtobeofservice.很高兴为您服务。14.yourservice.乐意为您效劳。15.I’msorry.很抱歉。常用英语口语16.Excuseme.对不起。17.I’mterriblysorry.It’smyfault.非常抱歉,那是我的过错。18.I’mawfullysorryformycarelessness.对于我的粗心大意我非常抱歉。19.Sorrytohavekeptyouwaiting.对不起,让您久等了。20.Sorrytointerruptyou.对不起,打扰了。常用英语口语21.That’sallright.这没什么。22.Nevermind.不要紧,没关系。23.Let’sforgetit.算了吧!24.WhatcanIdoforyou?我能为您干点什么?25.CanIhelpyou?我能为您干点什么?常用英语口语26.IsthereanythingIcandoforyou?有什么能为您效劳的吗?27.Justamoment,please.请稍等一下。28.I’llswitchyoutoRoom1120.我马上给您接301房间。29.Whatnumberareyoucalling?请问对方什么电话号码。30.Whowouldyouliketotalkto?请问受话人姓名?常用英语口语31.Couldyouholdtheline,please?请(拿着话筒)稍等一会好吗?32.Myheartycongratulations!衷心祝贺您!33.Asyouwish(orlike)随您的便。34.Certainly./Ofcourse.当然可以。当然可以。35.Pleasedon’tsmokehere.请不要在这里抽烟。前厅部常用口语1.早上好,客房预订处,我能为您做什么?Goodmorning.Thisisroomreservation.MayIhelpyou?2.您想订哪种类型的房间?Whatkindofroomwouldyouliketoreserve?3.要单人间还是双人间?Asingleroomoradoubleroom?4.您想订哪几天的房间呢?Forwhichdatesdoyouwanttobooktherooms?5.您将在何时到达?Whattimewillyoubearriving?前厅部常用口语6.您能告诉我您的名字吗?MayIknowyourname?7.您将要住多久?Howlongwillyoubestaying8.我要确认一下您的预订。I’dliketoconfirmyourreservation.9.我查查客房预订情况。I’llchecktheroomavailability.10.您应预付200的定金。YoushouldpayadepositofRMB200beforehand.前厅部常用口语11.Thereisa10percentdiscount.10%的折扣/给您打九折。12.Whatkindofroomwouldyoubeprefer?您要什么样的房间?13.Haveyougotabooking?您预订了吗?14.We’llextendyourreservationforyou.我们将会按您的要求作相应的更改。15.Wewishyouapleasantstayinourhotel.愿您在我们饭店过得愉快!客房部常用口语1.这是239房间,我想加一个枕头Thisisroom239,Iwouldliketohaveonemorepillow.2.您可以在房间直播国际长途YoucanmakeIDDcall/internationaldirectdialinyourroom.3.好像电话有问题Itlookssomethingwrongwiththetelephone.4.我想要一个转换插头Iwouldliketohaveanadapter/Ineedanadapter.客房部常用口语5.我想要一个客房送餐服务Iwouldliketohavearoomservice.6.请接受我代表酒店向您道歉Pleaseacceptmyapologyonbehalfofthehotel.中餐宴会常用口语1.您一共有几个人用餐?Howmanypersonsinyourdinnerparty?2.请问以谁的名义预定?Inwhichname,please?3.这个餐桌的位置可以吗?Willthistablebeallrightforyou?4.抱歉让您等这么久。Sorrytohavekeptyouwaiting.5.您现在点菜吗?MayItakeyourordernow?中餐宴会常用口语6.您想喝什么酒?Whatwinewouldyouliketohave?7.对此造成的不便,我们非常抱歉。Weareterriblysorryforanyinconveniencecausedbythis.8.给您再添点米饭好吗?Wouldyoulikesomemorerice?9.对不起。我马上去给你催一下您的菜。I’mverysorry.butI’llgotorushyourorderrightnow.10.您想尝尝我们的招牌菜吗?Wouldyouliketotryourhousespecialty西餐宴会摆台1.这是西餐厅,能为您服务吗?Westernrestaurant.MayIhelpyou?2.能不能给我们推荐点好的酒?Couldyourecommendsomegoodwinetous?3.你的牛排是全熟还是五分熟的?Wouldyoulikeyoursteakwelldoneorrare?4.我想来杯加冰的威士忌。Iwouldlikeacupofwhiskeyontherock.5.坐出租车从酒店到高铁站大约需要15分钟.Itwilltake15minutesbytaxifromhoteltothehighspeedrailstation/iron.客房常用口语1.我是客房服务员,可以进来吗?Housekeeping,mayIcomein?2.您需要我们什么时候打扫房间?Whenwouldyoulikemetocleanyourroom?3.我需要加个枕头。Ineedonemorepillowplease.4.空调坏了。Theair-conditionerdoesnotwork.客房常用口语5.在房间内打市话是免费的。Localcallsmadefromthehotelroomarefreeofcharge.6.如果您有问题,请随时找我们。Ifyouhaveanyproblemsorrequests,pleasedon’thesitatetoletusknow.7.很抱歉给您带来这么多麻烦。Sorrytohavecausedyousomuchtrouble.THANKYOU谢谢