新职业英语职场素质英语Unit2

LOGO高职高专英语立体化系列教材外语教学与研究出版社职场素质英语NextBackUnit2Warming-upReadingLanguageLabWritingListening&SpeakingFurtherStudyLearnbyHeartTheBuckStopsHere!SupplementaryNextBackWarming-upTask1Task2HomeNextBackTask1Listentothepoem“Responsibility”,andfillintheblankswiththewordsyouhear.BackNextReturnResponsibilityIamresponsibleforallthatIdo,fromhandinginhomeworkto1.________________too.Ichooseifmyroomwillbe2.________orclean,Imakethechoicetobekindor3.________.makingfriendsmessymean声音Task1NextBackBackNextItisuptomejusthowmuchIwilllearn,thegradesthatIgetwillbegradesthatI4.________.I5.________thechoicetobehappyorsad,tohaveagooddayorhaveonethatis6.________.SonowIwill7.________whatisbestforme.Iam8.___________Iholdthekey!earnmakebadchooseresponsibleReturnTask1NextBackTask2ReadthefollowingstatementsanddecidewhetheritisTrue(1point)orFalse(-1point)aboutyou.Addupthepointstofindouthowwellyoutakeresponsibilityforyourself.Comparewithyourpartner.□1.IamsolelyresponsibleformyactionswhicharetheprimaryforceinhowIlivemylife.□2.Whenotherpeople,eventsorcircumstancesaffectmylife,Iamresponsibleformyreactions.□3.IamresponsibleforthecompanionsIchooseandthecompanyIkeep.□4.Iamresponsibleformyownemotions.□5.Mybehaviorwithothersisuptome.BackNextReturnTask2NextBack□6.ItakeresponsibilityforanychoiceinlifeandhowIhandletheresultsofmychoices.□7.Iacceptresponsibilityfordoingtherightthingeventhoughitmaynotalwaysbetheeasiestpath.□8.IamresponsibleforchoosingthevaluesbywhichIlive.□9.Evenbeingrequiredtoworkacertainnumberofhours,howIspendmytimeismyresponsibility.□10.Self-responsibilityincludesseekingsolutionswhenhavingproblemsandaskingforhelpwhenIneedit.BackNextReturnTask2NextBackTextThinkingPointChineseVersionNewWords&Expressions&VocabularyStudySentenceStructure&ExercisesReadingHomeNextBackTextInthe1940s,asignsatonPresidentTruman’sdeskintheWhiteHousethatread“thebuckstopshere”.Unfortunately,overthelast60years,thisconceptofpersonalaccountability—especiallyinbusiness—seemstohavebeenlost.AchievingEmployeeAccountabilityReturnBackground:Thebuckstopshere(责任止于此):Thesayingmeans“donotpasstheresponsibilityontosomeoneelse.”InhisfarewelladdresstotheAmericanpeoplegiveninJanuary1953,PresidentTrumanreferredtothisconceptveryspecificallyinassertingthat,“ThePresident—whoeverheis—hastodecide.Hecan’tpassthebucktoanybody.Nooneelsecanmakethedecisionforhim.That’shisjob.”NextBackTextReturnAccountabilityisaboutgettingthingsdone—alltherightthings—accuratelyandontime,solvingproblemsastheyarise(orbetterstillnotallowingproblemstodevelop)bytakingresponsibility,andbeingabletoshowyourbossthatyouhavedoneeverythingpossibletoachievethegoalsset.NextBackTextEmployersinvestheavilyintheiremployees,withhiringcosts,benefitsandpayrolls,buthowmanyaregettingalltheyshouldinreturn?Howoftendoemployershearexcuses,suchas“it’snotmyfault”,“salesjustwasn’tabletoclosethedeal”or“mypartnerdroppedtheball”?Blamingandfinger-pointingarealltooeasywhenthingsgowrongandalltoocommoninbusinesstoday.Creatingaccountabilityhasbecomeincreasinglyimportant.ReturnNextBackTextTheconceptofacceptingresponsibilityforourownactions,whilenotnew,attimesseemsalmostuniqueintoday’sworld.Companiesarerealizingthattheirsuccessinareassuchascustomerservice,employeeretention,reliabilityandoverallachievementisdirectlyassociatedwiththelevelofaccountabilityoftheiremployees.Therefore,whenemployersstruggletoreachtheirbusinessobjectivesandareunabletoidentifywhyemployeeperformanceandproductivityarenotassuccessfulastheyshouldbe,itmaybetimetoconsiderinvestinginaccountabilitytrainingtohelptransformemployees’behaviorandattitude.ReturnNextBackTextFurthermore,thereshouldbeasystemformeasuringemployeeaccountability.ManylargeUScompaniesareresortingtorankingsystemstodistinguishtheemployeeswhoperformpoorly—replacingthemwithmorepromisingandmotivatedemployeesiftheydon’timprove.Theserankingsystemsalsoenablethecompaniestoidentifytopperformersandrewardthem.Forexample,GeneralElectricCompanyidentifiesthetop20percent,themiddle70percentandthebottom10percentofits100,000managerialandprofessionalemployees,withthebottomrankgivenextratrainingandabrieftimetoimprove.ReturnNextBackTextOnceemployeesbegintotakeownershipoftheirtasksandunderstandtheneedtobeaccountablefortheirwork,stresswillbelowered,productivityincreased,jobsatisfactiongainedandtheorganizationpropelledtoachieveitsgoals.ReturnNextBackThinkaboutthefollowingquestionswhileyoureadthepassage.ThinkingPoint1.Supposeyoujuststartedworkinginanewcompany,howwouldyoubehaveyourself?Andamongthesebehaviors,whichonesareaccountableforyourjob?Andwhydoyouthinkso?Asanewcomer,Iwillgotoworkontime,followtheregulationsofthecompany,completemyassignmentintime,improvemyprofessionalskills,bewillingtoacceptconstructivecriticismandlearnfromothers.ReturnNextBack2.Iftheemployerswanttomakesureallthestaffareaccountablefortheirwork,whatkindofregulationscanbehelpful?Discusswithyourpartneraboutit.Theregulationscanbeconsideredinthefollowingaspects:Thepayofanemployeeisbasedonhis/herperformance.Thelossesofthecompanycausedbytheem