国际著名酒店安全部程序（英文）Incidents relating to gov’t authori

精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料POLICYANDPROCEDURESSecurityDIVISION:RMSDEPARTMENT:SecurityCODE:04–10–022DATE:APPROVEDBY:MDREVISION:SUBJECT:Incidentsrelatingtogov’tauthorities.POLICYItisapolicyoftheCenturyHotelthatalltheinjuredpeopleinthehotelpremisesmustbehandlinginaproperway.PURPOSEThepurposeofthispolicyistoensurethatanyguestorstaffquestionenistreatedintherightway.TheSecurityDept.andDutyManagermustbedulyinformedabouttheincidentbeforeanyquestioningoftheguestorstaffmayprocede.(Forcasedregardingthestaffortheguest,theHumanResourcesManagerandtheRoomDivisionManagermustbein–chargetoinformaccordingly.SecyritywillcheckI.D.cardandofficialmemo(ifanytoconfirmauthenticityoftheinvestigationbycontactingtheAuthoritiesconcerned.Securityshouldbepresentwiththeguestthroughouttheinvestigationwhichmustnotbeperformedinanyhotelpublicarea.Oncetheinvestigationisrelatingtoastaffmember,therelevantDepartmentHeadmustbeinformed.IftheAuthoritiesaskforanyhotelinformationforinvestigation,officialrequestsmustbesubmittedbytheauthoritiesandcheckedbyourSecurity.Itisnotamusttoprovidetheinformationtotheauthoritieseventhoughtheycanproducetheofficialmemo,especiallywhentheinformationisconfidential.精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料Page1of1