国际著名酒店安全部程序（英文）Loss or theft

精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料POLICYANDPROCEDURESSecurityDIVISION:RMSDEPARTMENT:SecurityCODE:04–10–018DATE:APPROVEDBY:MDREVISION:SUBJECT:LossortheftPOLICYToestablishapolicywhichenablesstafftodealwithsuchinstanceswhichoccurwhentheyareonduty.PURPOSEToensurethatinaninstancesuchasalossortheftthestaffinvolvedareunderondoubtastotheirroleinhandlingthecrisis.PROCEDUREIfanylostcasecannotbeprovedtohavebeenstolenbysomebody(e.g.Theitemisplacedinpublicareaw/olockedorloodedafterbysomebody)orthetime,date,andlocationofthelosscannotbeconfirmed,thatwillbeclassifiedasaLOSTCASE!OnlythePoliceandtheSecuritycanclassifyalostcase.Beforeclassification,entranceatthesceneisprohibited,especiallyifthelossoccurredintheroom.Incaseitisclassifiedaslostcase,thelossreportmustbesubmittedbysecurity.Ifithappenedintheguestsroom,theinvstigationworksheetmustbedoneaswell.Incaseitisclassifiedasatheftcase,theincidentreportmustbesubmittedandreportedtothepolice.Beforethearrivalofthepolice,thesecurityshouldcordonofftheotherareasandtheconcernedstaffmuststayinthehoteltobequestionedbythepolice.Onlyourhotelguestswouldbeescortedbyoursecuritytothepolicestationbecauseoflackingmanpower.Whenwereporttothepolice,theofficialmemomustbetaken.Page1of2精品资料网（）25万份精华管理资料，2万多集管理视频讲座精品资料网（）专业提供企管培训资料