cross culture communication final examation paper

1/411.____________isthetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople.a.Cultureb.Value2.Interculturalcommunicationreferstocommunicatebetweenpeoplewith___________________a.Differentcharactersb.Differentculturalbackground3._____________isdynamic,multi-channeledprocess,whichcoversinternalaswellasexternalcommunicationinagivenorganization.a.Cross-culturecommunicationb.Businesscommunication4.________________isformedinaspecificcultureenvironmentandintheprocessofthecommercialandindustrialstructureevolution,representsthenorms,valuesandbeliefsinbusiness.a.Businesscultureb.Culture5.______________istheabilitytocompose,critically,analyze,presentanddeliverinformationthroughoralinteractionsa.Oralcommunicationb.writtencommunication6.Propermanneringiftreceiving:In____________,therecipientofagiftisexpectedtoopenthegiftimmediatelyuponreceivingit.a.TheUnitedStateb.JapanandChina7.Propermanneringiftreceiving:In____________,giftreceiverwillnotopengiftswhilethegiverisaround.a.TheUnitedStateb.JapanandChina8.In___________,theirbusinessmenarepoliteforthefirsttime，whereasduringnegotiationtheyarealwaysarguing,theynormallyhavenocustomer-care,butverymuchemphasisthetrustyouwinfromthem.a.Italyb.UK9.________tendshavehighsenseoftime.a.JapaneseandGermanB.RussianandItalian.10.Neverarrangeabusinessmeetinginthepublicholidaywith__________,sincetheythinkholidaysbelongtotheirpersonalliferatherthanbusiness.Howeverpresentpromotionispopularduringthatperiod,sincetheyliketobringpresenttotheirfamilies.a.RomanianorDanishb.ChineseorJapanese11._________wouldliketohaveanagendafortheirbusinessmeetingwheretime、site、personnelareclarified.Andtheyexpecteverythingbeontime.a.UkrainianandGermanb.RussianandRomanian12._________toexchangebusinesscardsisnecessaryinthefirstbusinessmeeting,sincetheybelievethatbusinesscardrepresenttheir/yourpositionintheircompanyororganization.Toshowyourrespecttothem,youshouldgiveyourbusinesscardstoeverypersonintheroomandreceivetheircards,eventhoughitwouldtakesometime.a.Romania,JapanandSouthKoreab.DenmarkandRussia2/4113.In___________,theinterviewsarealwaysputoffupto60minutesinthebeginningofthebusinessmeeting,neverthelesstheinterviewersshouldstillbethereontime.a.RussiaandRomaniab.JapanandGermany14.___________Characterislikethefollowings:pugnaciousbutgentleandmodesty;aggressive,militaristicbutadvocatingbeauty;Ambitious,unrulyandarrogantbutpolite;stubbornbutbeingabletoexistineverykindsofsurrounding;compliantbutunwillingtobecontrolled;loyalbuttraitorous;bravebutcowardly;conservativebutdaretoacceptthenewwayoflife,stressestheconceptoffamily.a.Japaneseb.SouthKorean15.Peoplefrom___________hasstrongnationalismandseestateaffairsastheirfamilyissues.Theythinkhighlyofbloodrelationship,andtheirlifestylecombinewithtraditionandopenness.Theyrespectthetraditionalculture,stresstheimportanceofetiquette,butinthesametime,theyareverystubborna.Japanb.SouthKorea16.__________tendstocombinewithbeingconservativeandliberalcoexistenceinbusinessculture,sincetheywereinfluencedbothbyConfucianismandtheWesternculture.aSouthKoreanb.Chinese17.__________tendstohavegentlestyleinbusinessandlikestoobservethebehaviorofbusinesspartner.a.SouthKoreanb.Japanese18._________thinksthatdrinkingisamethodtotestpartner’sattitudetowardsthem.Intheircountry,femaleswouldliketowaitforotherpeopletofillbeerintheirglass,astheydonotthinkitisagoodmannerdosothemselves.a.SouthKoreanb.Chinese1.Thepurposesofresearchingtheinterculturalcommunicationarea.Toimprovetheabilityofunderstandingthedifferentcultureb.Tobuildanadaptableskillc.Todevelopthecrosscultureintercourseability2.CharacteristicsofCulturearea.Universalsb.Diversityc.Nationalityd.Successione.Expansibilityf.Contemporaneity3.Communicationisaprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemof_____________,asbyspeech,signals,writing,orbehavior.a.symbolsb.signsc.behaviord.theexchangeofthoughts3/41e.messagesf.information4.Fivebarriersofinterculturalcommunicationarea.languagedifferencesb.nonverbalcommunicationc.stereotypesd.culturalbiasonjudgmentse.highlevelofstress5.Typesofcommunicationincludesa.Verbalcommunicationb.Non-verbalcommunicationc.Writtencommunicationd.Visualcommunication6.OralPresentationshoulda.BeaninformationPresentation.b.BeapersuasivePresentation.c.BeagoodwillPresentation.d.Analyzeyouraudience.e.Addmoreyourresidualmessages.7.AgreatoralPresentationshouldbelikethesea.Restrictyourmainpointstothree.b.Designyourintroduction.c.Yourpatternoforganizationmustbeabsolutelycleartoyouraudience.d.Concludethebusinesspresentationwithacalltoaction.e.Deliveryourpresentationconfidentlyfrombeginningtoend.8.ThegeneralguidelinesforOralCommunicationarea.Avoiddiscussingpoliticsorreligionunlesstheotherpersoninitiatesthediscussion.b.Avoidhighlypersonalquestions,includingaquestionlike”Whatdoyoudo?”c.Keeptheconversationpositive.Avoidaskingquestionsthatwouldimplycriticisms;phrasequestionssotheycanbeansweredinapositivema