Genderdifferencesincommunication►Learninggoals►1.Toknowthegenderdifferencesincommunicationbetweenmenandwomen►2.ThuswecanavoidmanymisunderstandingsbetweenmenandwomenYourtaskListencarefullyandtrytorecallanysimilarexperiencethatyouhave.Thenconnecttheoryandpracticetogether.►Allofushavedifferentstylesofcommunicatingwithotherpeople.Ourstyledependsonalotofthings:wherewe'refrom,howandwherewewerebroughtup,oureducationalbackground,ourage,anditalsocandependonourgender.Generallyspeaking,menandwomentalkdifferentlyalthoughtherearevaryingdegreesofmasculineandfemininespeechcharacteristicsineachofus.Butmenandwomenspeakinparticularwaysmostlybecausethosewaysareassociatedwiththeirgender.►Thestylesthatmenandwomenusetocommunicatehavebeendescribedasdebatevs.relate,orcompetitivevs.cooperative.Menoftenseekstraightforwardsolutionstoproblemsandusefuladvicewhereaswomentendtotryandestablishintimacybydiscussingproblemsandshowingconcernandempathyinordertoreinforcerelationships.►JenniferCoates,inherbookWomen,MenandLanguage(NewYork:LongmanInc.,1986)studiedmen-onlyandwomen-onlydiscussiongroupsandfoundthatwhenwomentalktoeachothertheyrevealalotabouttheirprivatelives.Theyalsosticktoonetopicforalongtime,letallspeakersfinishtheirsentencesandtrytohaveeveryoneparticipate.Men,ontheotherhand,rarelytalkedabouttheirpersonalrelationshipsandfeelingsbutcompetedtoprovethemselvesbetterinformedaboutcurrentaffairs,travel,sport,etc..Thetopicschangedoftenandthementriedtoovertime,establishareasonablystablehierarchy,withsomemendominatingconversationandotherstalkingverylittle.►Dr.LillianGlass'bookHeSays,SheSays:ClosingtheCommunicationGapBetweentheSexes(ThePutnamBerkeleyGroup)detailsherfindingsonthemanydifferencesinthewaymenandwomencommunicate,bothverballyandnon-verbally.Youcanhavealookatwhatshethinksarethedifferencesin:facialexpression,speechpatterns,andbehavior.FacialExpressions►1.Mentendtococktheirheadtothesideandlookattheotherpersonfromananglewhenlistening.►Womentendtolookattheotherpersondirectlyfacingthemwiththeirheadandeyesfacingforwardwhenlistening.►2.Menprovidefewerfacialexpressionsinfeedbackandfewerreactions.►Womenprovidemorefacialexpressionsandmorereactions.FacialExpressions►3.Mentendtodisplayfrowningandsquintingwhenlistening.►Womendisplaysmilingandhead-noddingwhenlistening.►4.Menstaremoreinnegativeinteraction.►Womenlowertheireyesmoretoavoidgazeinnegativeinteraction.SpeechPatterns►1.Menspeakinaloudervoice.►Womenspeakinasoftervoice.►2.Menuseloudnesstoemphasizepoints.►Womenusepitchtoemphasizepoints.SpeechPatterns►3.Mensoundmoremonotonousinspeech.►Theyuseapproximately3toneswhentalking.►Womensoundmoreemotionalinspeech.►Theyuseapproximately5toneswhentalking.►4.Meninterruptothersmoreandallowfewerinterruptions.►Womeninterruptotherslessandallowmoreinterruptions.SpeechPatterns►5.Mendiscloselesspersonalinformationaboutthemselves.►Womendisclosemorepersonalinformationaboutthemselves.►6.Menmakedirectblame(e.g.,Youdon'tcall).►Womenmakemoreblame.Theyusewhy,whichsoundslikecomplaining(e.g.,Whydon'tyouevercall?).SpeechPatterns►7.Menmakemoredirectstatementsandbeataroundthebushlessoften.►Womenmakemoreindirectstatements.►8.Menuselessintensifiers.►Womenusemoreintensifierssuchasfew,so,really,much,quite.SpeechPatterns►9.Menmakemoredeclarativestatements(e.g.,It'saniceday.).►Womenmakemorerhetoricalstatements(e.g.,It'saniceday,isn'tit?).►10.Menusemoreinterjectionswhenchangingtopics(e.g.,Hey!,Oh,Listen!).►Womenusemoreconjunctionswhenchangingtopics(e.g.,and,but,however).SpeechPatterns►11.Menaskfewerquestionstostimulateconversation.►Womenaskmorequestionstostimulateconversations.►12.Menrarelydiscusstheirpersonallifeinbusiness.►Womentendtoestablishmorebusinessrelationshipsthroughdiscussingtheirpersonallife.Behavior►1.Mentrytosolveproblemsandtroubles.►Womentrytomatchtroublesbyrelatingsimilarnegativeexperiences.►2.Menhaveamoreanalyticalapproachtoproblems.►haveamoreemotionalapproachtoproblems.Behavior►3.Menarelesslikelytoaskforhelp.Womentrytofigurethingsoutontheirown.Theyaremorelikelytoaskforhelpandacceptit.►4.Menaremoretask-oriented(i.e.,Whatiseveryonegoingtodo?).►Womenaremorecare-oriented(i.e.,Iseveryoneallright?).Behavior►5.Menappearlesslessawareofdetails.Womenappearmoreawareofdetails.►6.Menhavemoredifficultyinexpressingintimatefeelings.►Womenhavelessdifficultyinexpressingintimatefeelings.Behavior►7.Menaremoreapttoyell,shoutandsweartoreleaseanger.►Womenaremoreapttocrytoreleaseanger.►8.Mentalkmoreaboutwhattheydid,wheretheywentandlessaboutrelationshipswithothers.►Womentalkmoreabouthowtheyfeelandmoreaboutrelationshipswithothers.Behavior►9.Mentendtotakeverbalrejectionlesspersonally.►Womentendtotakeverbalrejectionmorepersonally.►Moreinformation►PleaseborrowthebookHeSays,SheSayswrittenbyDr.LillianGlass.Putnam,1992.►I’msureyouhavelearnedalotofgenderdifferencesincommunicationbetweenmenandwomen.►Understandingbetweenmenandwomenisveryimportanttousindailylife,especiallytothecollegeofforeignlanguages.►LONGLIVEUNDERSTANDING!►Ifmenandwomencouldunderstandeachother,theworldwillbecomemuchmorebeautiful!H