污废水处理工培训---模拟试卷四及答案

LEADERSHIPFORALIFETIME!Concepts,Strategies&SkillsforaDayofLearningtoEnableaLifetimeofSuccessMichaelJ.Dunphy,Ph.D.WalshUniversityProgramGoalHelpYouThinkAboutWaystoBeaMoreCatalyticLeaderMANAGINGISABOUTDAILYOPERATIONSBeingResponsibleforCompetent&AppropriateUseofResourcesLEADERSHIPISABOUTSUCCESSCreating&SustainingtheConditionsforABOVETHECURVEYouAveragePoorExceptionalPerformanceChartWhatDifferentiatesExceptionalfromAverage?Yourwillingnesstoconstantlyevolve,adaptandadjustwithsmartstrategyandpersistenteffortJuorJiuJujutsu-Adaptable-Flexible-StrategicallyResponsiveLeadershipDevelopmentInternalExternalSHADOWSLIGHTBASECOMPETENCIESClarityofVisionCouragetoTakeActionCapacitytoInfluenceOthers3CsIntegratedwithProfessionalism&PassionWHYAREYOUAGREATLEADER?GreatLeadersSeePotentialInThemselvesandTheirTeam2ndLawofThermodynamicsLeftUnattended,AllThings“Spontaneously”ProceedtoChaos!WEAREINABATTLE!•WefighttomaintainMOTIVATION•WefighttomaintainourHEALTH•WefighttoREACHOURGOALS•WefighttomaintainourENERGY•WefighttoovercomeDOUBT&FAILURE•WefighttokeepourATTITUDEPOSITIVEThisBattleisnotaboutwhoisRIGHT,ItisaboutwhoisLEFT!HOW?5CriticalLeadershipStrategiesLeadershipStrategy1HONORABOVEALL5MARKSofHONORIwillbeanagentoftruthIwillexerciserectitudeIwillfollowthroughMywordismybondCommitmentmeans“done”LeadershipStrategy2AdoptaCHAMPIONATTITUDEBuildChampions…notVictimsVictimPerspectiveObstaclesBarriersDefeat•ThisALWAYShappenstome,INEVERgetabreak!!!•Whyshouldweeventry?Nobodycares!•Thisisstupid…itisNEVERgoingtowork!•Meetingsareawasteofmytime!•Shemakesmesomad…Ican’tstandher!5WaystoFosterVictimAttitudes•Makechangeswithnoconsultation•Donotrewardeffortandachievement•UseVictimLanguageroutinely•Havenoaccountabilityandnocleargoals•UseangerandbullyingtomotivateChampionPerspectiveOpportunityOptionsSuccess•Iwillpreparebetterforthenextopportunity•Let’sgivethisourbestshot!•Icommittedtodothis,soIwillfollowthrough.•Iwillmakethesemeetingbetter!•Idonotagreewithher,butshehastherighttoheropinion.5WaystoBuildChampions:Independent&CapableProfessionals•ProvideExposuretoWisdomRegularly•CreatePositiveEnergyinTheirWorkspace•UseChampionLanguage–PST&Team•CoachSMARTGoals&TrackThem•ProvideFrequentandOngoingFeedbackAPOLLO13PRINCIPLETheHumanMindisaProgrammableBio-ComputerThoughtsFeelingsActionsHowwecommunicateINTERNALLYAffectsourlevelofMotivationandCourageHowwecommunicateEXTERNALLYCanAffecttheEnergyandCohesionofourTeamsSelf-Talk,InternalImagingVerbal&Non-VerbalLanguageChampionIcanIwillIwanttoIchoosetoLet’slookatthat..etc…VictimIhavetoIshouldYoumademe…Ican’tWhatever!etc…LeadershipStrategy3CATALYZEOPTIMIZATIONBEINGCATALYTICCarbonicAnhydraseWhatAreYouCatalyzing?CouragetoRiskMotivationtoPersistinChallengeTeamCohesionPrideinYourCauseEfficiencyinActionsCommitmenttoProfessionalism5CatalyticHabitsPromptFollow-ThroughArriveEarly….LeaveLast!Over-PrepareUnder-promise,Over-deliverCommunicateConstantlySET&EXECUTES.M.A.R.TGOALSCatalyticTactic#1S.M.A.R.TGOALSSpecificMeasurableAcceptableRealisticTime-AnchoredMeetWithPurposeCatalyticTactic#2THEMEETINGDAYOPENERCLOSERTHE“BOOKENDS”SESSIONS&BREAKSIncreaseEmotionalIntelligenceCatalyticTactic#3RECOMMENDEDRESOURCEBasicConceptsinE.I.1.EmotionalAwarenessrecognizingafeelingwhenithappens2.ManagingEmotionshandlingfeelingssotheyareappropriate3.MotivatingOne’sSelfmarshalingemotionsinserviceofagoal4.RecognizingEmotionsinOthersbeingempathetic–sensitizedtosubtlesocialsignals5.HandlingRelationshipsskillinmanagingemotionsinandwithothersExploreWithEachOtherCatalyticTactic#4RECOMMENDATIONUseSemi-QuantitativeInventoriesAnnuallyExploreTogetherMBTIDiSCPlatinumRuleThomas-Kilmann360AssessmentThomasKilmannInternalExternalMYNEEDSYOURNEEDSASSERTIVENESShighhighlowlowCOOPERATIVENESS12345CompetingCollaboratingCompromisingAvoidingAccommodatingLIVEYOURVISIONCatalyticTactic#5LIVEYOURVISION•TalkAboutIt•WriteAboutIt•BrandIt•VisualizeIt•EvolveItChallengeMis-InformationTACTICALRESILIENCYLeadershipStrategy4ConsequencesofPoorWLBDebilitatingOver-StressLossofMotivationLossofKeyRelationshipsFrustration&ResentmentLossofQualityofLifeWewanttokeepthefireburning!!EffectsofPoorResiliencyF.E.W.SFoodExerciseWaterSleepDon’tBlowYourPERSISTENTDETACHMENTTOXICATTACHMENTSTEFLONIt’sAboutBALANCESTRESSRESILIENCYINVENTORYWORK-LIFEBALANCEINVENTORY5PositiveHealthTactics•Getamassageregularly•BodyforLife–BillPhillips•Stretchdaily•Havepositivehobbies•Learntodetach&reframeREFRAMINGPERSPECTIVELOCKEDPERSPECTIVELeadershipStrategy5K.I.S.S.KeepItSimple&StrategicIdentify1SmallAdjustmentHOWWILLWEGETTHERE?ImplementingOngoingStrategies&TacticsTheTermiteTacticOneBiteataTime,butManyofThemS.M.A.R.TGOALSSpecificMeasurableAppropriateRealisticTime-Anchored5LeadershipStrategies1.HonorAboveAll2.AdoptaChampionAttitude3.CatalyzeOptimization4.PracticeTacticalResiliency5.K.I.S.S.LeadershipChoiceSatsujinkenKatsujinkenChampionMessageContinuetoOptimize,Don’tCompromise!ENGAGEYOURGEARS…NOTYOURFEARSCOURAGEBeWillingtoLookDeeperForNewAttitudes,NewApproachesandNewIdeasATRUEMARTIALATTITUDE