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华中科技大学硕士学位论文湖北省城市政府门户网站评价实证研究姓名：曾宇航申请学位级别：硕士专业：马克思主义理论与思想政治教育指导教师：万立20050507IIIAbstractThegovernmentinformationportal,asthechannelandplatformprovidingpublicservice,hasbeenoneofthemostimportantwaysoftheinteractionbetweenthegovernmentandthesociety,anditsdevelopmenthasbeenthecorestandardtojudgetheprogressofthestatee-government.Therefore,itisextraordinarilyimportanttosetupanobjectiveandreasonableevaluationsystemtoevaluatetheconstructiontechnologiclevel,quality,achievement.Thethesesreviewtheachievementbothhomeandabroadthoroughlyattheverybeginning,andexplainthefunctionanddevelopmentmodeofthegovernmentinformationportalstheoretically.Then,itsetsupanestimatesystemwhichreflectsthedevelopmentofthegovernmentinformationportalinHubeiprovinceinreferencetotheinformationestimatingmethodsbothhomeandabroad.ThesystemestimatesthedevelopmentofthegovernmentinformationportalinHubeiprovincefrom3aspects,i.e.,informationserviceability,onlineservicerealization,andthepublicparticipation.ItjudgesthegovernmentinformationportalinHubeiprovincefromdifferentaspects.Furthermore,itinvestigatesandanalyzestheconstructionandemployingconditionthoroughly.3rd,itanalyzestheinvestigatingresultstatistically,anddiscussestherelationshipsbetweentheconstructionlevelbetweentheeconomicdevelopment,thedegreesoftheopeneconomicandtheinformationdevelopment.Furthermore,ittriestoestimatethedevelopmentofthegovernmentinformationportalinHubeiprovinceaccurately,comprehensively,andfully.4th,itestimatesthegovernmentinformationportalinHubeiprovinceaccordingtotheinvestigatingresultsandthepresentcondition,andproposesthesuggestionandsolutionsaimingatthedeficiencies.Theinnovatingpointofthethesisistoproposeanestimatingsystemandmethodwhichisworkableandconcrete.Theauthorgiveshisownsuggestiononthebaseofthestatisticresultoftheinvestigation,andinrelationtotheproblemexistinginthedevelopmentinthegovernmentinformationportalinHubeiprovince.IIIAtpresent,theconstructionofthegovernmentinformationportalinHubeiprovinceisstillinanearlystage.Theinformationissuingisstilltheultimatefunctionofthegovernmentinformationportal.Besides,thereareotherproblemssuchasthelowefficiencyofinformationprocessingandsharing,thelowintegrationdegree,andthebadcriterion,etc.Onlybysettingupaunifiedconstructionstandard,aimingatthepublicneed,establishingservantsense,canthee-governmentreallyservethepeopleandbecometheimportantwayofpublicservice.KeyWords:HubeiProvinceUrbanGovernmentGovernmentInformationPortalEvaluation200557______200557200557111.11.1.1WTOWTOGIPGovernmentInformationPortal21.1.213231.21.2.1Churchill1969ITITICTNolanIT4ITITITSIT90NolanMcfarlanMckenneyTAMScavo&Shi1999BulletinBoardPromotionServiceDeliveryCitizenInputScavo&Shi,1999Accenture20021699Accenture2350%40%50%30%40%GartnerGartnerGartnerGartner[1]51-1Gartner200251901331234540.2563IT25%20%-620%15%15%5%20012001[2]1.2.21-271-2[3]2003[4]“”“”1717“”82004[5]200356272003620029936200212[6]1352433721101.3.21122.12.1.1GovernmentInformationPortal121232.1.2GtoCGtoBGtoGGtoE2001137137136%20%22%22%[6]2001DPEPA/UNDESA13ASAP190,(EmergingPresence)2.22.2.114140%40240%GtoCGtoB15320%1231234CA162-1172-1182-12.2.2191010=/10100505=/2010050520=/3010100=/0101123310=/010215510=/2233.1://://://://://[8]431.8%3.23.2.1194.0710966.13632.59434243-33-127317.4%253-43-23.2.211026988.898.014.9547.153-53-53-3271129.789.443.44GIS7.78283-69.789.569.449.339.118.898.567.787.335.563.443-73-72923-896.3987.787.6763.830966651.113-93-93133-101283-11323-11231.74917.4%GtoC2.09GtoB1.38924.82513-4333-43-5192.09920.9%4.453.700.64343-12GtoC3-13GtoC3522.890055%3-14GtoB363-14GtoB32.574.623-15373-6093-163-16383.3GDPFDI[9]Y3.3.11GDP3-7GDP2393-8GDP3.3.21FDI3-94023-10413.3.33-113.3.43-12424344.1[10]20026.394474.1.14.076.13lll454.1.2464.1.34.1.42gov.cngov.cn.cnXXXXXX474.24.2.1484.2.249CIO4.2.3504.2.4512090199419915253[1]..,2003(3)[2]..:,2003.1.1[3].2002[4].[5],..,2004.8[6][7]..,2002.4.15[8]200490.2%.,2004(1-2)[9]20042004[10]20009354200355[1],..:,2002[2][](Peters,B.Guy)..,,:,2001[3].:.,2001,1[4]..,2002,12:13~15[5].:.,2003,1:17~20[6].:.,200301[7]..,2003-01-032[8]..,2003,9:52~53[9],,..,2002,8:36~40[10]..,2003,6:22~24[11]..,2003,8:4~6[12].::[13],..JournaloftheChineseInstituteofIndustrialEngineers,2002,19(2):39-52[14].:.[15],..,2004,1:37~44[16],..,2003,10:8~11[17]..,562000,6:57~60[18],,..,2002,22(2):133~142[19]..,2003,10:67~69[20],..,2002,23(1):133~138[21]..2002.9[22][23].2002-2003.2003.2[24]..2003.6[25].,2004:1-2[26]NIEC..2002.3[27]..,2003,11:45[28]..,2003,13(10):216~218[29]LianjieMa,JongpilandStuartThorson.E-governmentinChina:EconomicDevelopmentthroughAdministrativeReform.GovernmentInformationQuarterly,December2004[30]CentralITUnit(UK):Infor