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greetingnegotiatingGivingpresentationDealingwithcustomersToinspiretrustTogainconfidenceTobuyyourtimeToquietlykeepcontrolTodeftlywieldpowerToeffectivelystiflestagefrightToeffortlesslyputothersateaseBenefitsofmakinggoodeyecontactVoiceQualityThehumanvoiceisapowerfulinstrumentofmeaning.Fourimportantelementsthatvoicequalityinvolves:1Volume2Rate3Stress4pitchVolumereferstotheloudnessorsoftnessofthevoice.CommunicatingwitheachotherMediumorlowvoiceCommunicationismorepassionate,motivated,angry,excited.LoudvoiceRatereferstothespeedatwhichthemessageisdelivered.Thenormalspeakingspeedisabout110---150wordsperminuteWhatyouaretalkingaboutiseasytounderstandSpeedupWhatyouaretalkingaboutisdifficulttounderstandSlowdownPitchrefertothehighnessorlownessofthevoiceWeshouldavoidraisingourvoiceunlesswehaveto,likecalmingdownnoisyaudience.Ontheotherhand,high-pitchedvoicecanbeeffectivewhenusedproperly.Showyourenthusiasminmakingpresentation.ProductBProductCProductAProductAOneoftheeasiestwaytochecktheappropriatenessofourraisedvoiceistoaskaclosefriendofours.DoyoulikethewayIspeaktoyou?What’stheproblembehind?Thankyou!