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Unit|ThreeUnit|ThreeCommunicationbyPhoneUnit|ThreeUnitGoals:WhatYouShouldLearntoDo1.Makeaphonecall2.Answerthephone3.Leaveandtakeamessage4.Passthemessagetothepersonbeingcalled5.Extendaphonecall6.Take/fillinamessageWhatYouShouldKnowAbout1.PhoneserviceintheUSA2.Benefitortroubleofcellphones3.Businesstelephoneetiquetteforsuccess4.ThesubjunctivemoodUnit|ThreeContentsSectionⅤAppreciatingCultureTipsSectionⅣMaintainingaSharpEyeSectionⅠTalkingFacetoFaceSectionⅡBeingAllEarsSectionⅢTryingYourHandUnit|ThreeSectionⅠTalkingFacetoFaceImitatingMini-talksSpeakandReciteSpeakandPerformStudyandImitateImitateandPerformActingouttheTasksStudyingBusinessCardsFollowingSampleDialoguesPuttingLanguagetoUseSpeakandCompleteSpeakandCommunicateSpeakandTranslateUnit|Three1)Whoisspeaking,please?Leena:Isit223-5467?John:Yes.Whoisspeakingplease?Leena:ThisisLeenaKrieg.MayIspeaktoBillMorgan?John:Oh,I’msorry.He’snotinatthemoment.2)MayIspeakto...?Joe:Hello.IsthistheChemistryDepartment?Secretary:Yes,itis.WhatcanIdoforyou?Joe:MayIspeaktoMr.Mifflin?Secretary:Holdon,please.SECTIONITalkingFacetoFaceImitatingMini-talksSpeakandRecite1Workinpairs.Lookatthepictureandrecitethefollowingmini-talksforcommunicationbyphone.BackUnit|ThreeUnit|Three3)CanItakeamessage?Sam:Hello.ThisisSam.MayIspeaktoTerry?Lucy:I’msorry,butshe’snothererightnow.CanItakeamessage?Sam:Yes.Pleasetellhertocallmethiseveningat653-8923.Lucy:OK.I’lltellherassoonasshegetshome.4)Canyoutellmeyourhours?Receptionist:Hello,theArtMuseum.CanIhelpyou?Jake:Yes.Canyoutellme...er,whataretheopeninghours,please?Receptionist:Weopenatteninthemorningandcloseatfiveintheafternoon.Jake:Great.Thanksalot.5)IMusthaveDialedthewrongnumber.Tim:Hello.Jade:Hello.I’dliketospeaktoDr.Heckler.Tim:Nobodyherebythatname.Jade:I’msorry.Imusthavedialedthewrongnumber.WindowonKeyWordsBack接待员拨号Unit|ThreeSpeakandPerformActingouttheTasks2Workinpairsandactoutthetasksbyfollowingtheabovemini-talks.1Task:AskforthenumberoftheemploymentofficeinChicago.2Task:AsktospeaktoMr.Smith.3Task:Dialthewrongnumber.4Task:Offertotakeamessage5Task:CallthecitylibrarytofindouttheopeninghoursBack●RefertotheDataBankintheWorkbookforrelevantexpressions.Unit|ThreeStudyingTelephoneMessagesStudyandImitate3Takingorleavingatelephonemessageispartofasecretary’sjob.Nowlet’sreadthefollowingmessageandtrytousetheinformationinitinyourface-to-facetalks.BackUnit|ThreeBackUnit|Three1)AnyMessage,Sir?Gao:Hello,ABCCompany.MayIhelpyou?George:Hello.ThisisGeorgeRichter.MayIspeaktoMr.ZhangLihua?Gao:I’msorry,buthe’snotinatthemoment.George:Whenwillhebeexpected?Gao:He’llbebackinafewminutes.George:Thankyou,I’llcallback.Gao:Anymessage,sir?George:Well,maybe...WouldyoumindtellinghimthathisorderwillbereadyonThursdayandaskinghimtocallmeanytimebeforelunch.Myphonenumberis368-1130.Gao:I’vegotit.George:Thankyouverymuch.Gao:Youarewelcome.FollowingSampleDialoguesImitateandPerform4Readthefollowingsampledialoguesandtrytoperformyourowntasks.BackUnit|ThreeUnit|Three2)YouMustHavetheWrongNumberLady:Hello,who’scalling,please?Bill:Hi,Nancy!ThisisBill.How’reyoudoing?Lady:I’msorry,butI’m...Bill:Haveyoufinishedyourpaper?Lady:I’msorry.Youmusthavethewrongnumber.Thisisn’tNancy.Bill:Isthis574-0731?Lady:No.It’s547-0371.Bill:I’msorry.Lady:That’sallright.BackUnit|ThreePuttingLanguagetoUseSpeakandComplete5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.You:Hi,Judy.It’sMike.May1______________toKen?Judy:I’msorry,Mike,butKen’snotherenow.You:Heisn’t?2______________?Judy:He’satamovie.You:Amovie?Who’shewith?Judy:Well,uh,Ithinkhe3______________Eva.mightbewithIspeakWhereisheBackUnit|ThreeYou:WithEva?!!He’satamoviewithEva?!!Judy:Wouldyouliketo4________________,Mike?You:Yes,please!Tellhimto5______________at667-3452thisevening.Judy:Callyouat6______________.OK.You:Thanksalot.Judy:You’re7______________.Goodbye.PuttingLanguagetoUseSpeakandCompleteBack5ImagineyouarecallingJudy.Completethefollowingconversationwithherbyfillingintheblanks.welcomeleaveamessagecallme667-3452Unit|ThreeSecretary:Hello?You:1_________________________________?(您好！史密斯先生在吗？)Secretary:I’msorry,buthe’snotinnow.Wouldyouliketoleaveamessage?You:2______________________________________________________.(是的。请告诉他给医生办公室打个电话。号码是864-3509。)Secretary:864-3509.OK.Whattimehe’dbettercall?You:3________________________________________________.(最好是今天下午2点左右。)Secretary:I’lltellhimassoonashe’sback.You:____________!(多谢！)Secretary:You’rewelcome.Goodbye.SpeakandTranslate6ImagineyouareanurseofahospitalandyouarecallingMr.Smith,butheisnotin.Hissecretaryisansweringthephone.FillintheblanksaccordingtotheChineseversionprovided.BackThanksalotHello.MayIspeaktoMr.Smith,pleaseYes,please.Tellhimtocallthedoctor’soffice.Thenumberis864-3509It’dbebestifhecouldcallthisafternoon,atabout2o’clockUnit|ThreeSpeakandCommunicate7ImagineawomaniscallingMrs.Sato,butshe’snotin.Youareansweringthephone.Playyourroleaccordingtothecluesgiveninbrackets.You:1(电话铃响了，你拿起电话接听。)Lady:Hello.MayIspeaktoMrs.Sato,please?You:2(告诉对方她现在不在，并询问是否有什么事需要转告。)Lady:Yes,please.TellhertocallBetsyatBetsy’sB