三亚海棠湾红树林费尔蒙酒店湖州喜来登温泉酒店朱美拉广州大酒店海口七星级千禧酒店青岛海景花园大酒店青岛颐中皇冠假日酒店青岛香港里拉大酒店青岛海尔洲际酒店青岛麒麟皇冠大酒店青岛万达艾美酒店迪拜帆船酒店ClassReportWherearethey?Whatdoesthemanwanttodo?UUnit5Listening&SpeakingAttheHotelLearningObjectives(学习目标)Bytheendofthislesson,youwillbeableto:1.Readandremembersomewordsandpatternsonbookingrooms.(单词和句型)2.Helpguestscheckinandout.(能帮助客人订房及退房)3.Beinapoliteway.(礼貌待人)Newwordstolearn---Goodmorning,whatcanIdoforyou?---Goodmorning,I’dliketobookaroom.asingleroomadoubleroomastandardroom单人的双人的标准的---MayIhelpyou?---I’dliketo_______,please.Newwordstolearncheckin办理入住手续checkout办理退房手续frontdesk前台Newwordstolearn---You’vebookedasingleroomforfournights?---Exactly.adv.确切地Newwordstolearn订房记录、预约卡departure离开fillintheform填写表格Newwordstolearnbill账单passport护照IDcard身份证Visacard威士信用卡receipt收据cardkey房卡bookbilldepartureformpassportreceiptsingledoublestandardexactlyfrontdeskcardkeyIDcardVisacardcheckincheckoutfillin预订账单离开表格护照收据单人的双人的标准的确切地前台房卡身份证威士信用卡办理入住手续办理退房手续填写v.n.n.n.n.n.adj.adj.adj.adv.formdeparture填写doublecheckoutexactly办理入住手续bookreceipt单人的doublebillsinglebookWhatkindofroomwouldyouliketo__________,a________roomora________room?Afterwefinishedlunchatarestaurant,myfriendpaidthe_____.Checking-in1stlisteningforthechoices1.WhatdoesMr.Brownneedtodotocheckin?Fillintheform.ShowhispassportPaythebill.2.Whatdoestheclerkneedtodo?Checkthename.Showthebill.Givehimthecardkey.Checking-inGuestNameNumberofRoomsNightsofstayRoomnumberRoomTypeClerkBrownGreetings(问候)Reservation(预订)Confirmation(确认)Form-filling(填表)Reception(接待)Wishes(祝愿)Hello.MayIhelpyou?Hi.I’dliketo…Oh,yes,you’vebookedasingleroomforfournights?Exactly.Couldyoufillintheform,please?Sure.Yourroomis1830andhereisthecardkey.Enjoyyourstay.SentencePatternsMayIhelpyou?I’dliketocheckin.MayIhaveyourname?Mynameis…Couldyoushowmeyourpassport?Hereyouare.Youhavebookedasingleroomfor4nights.exactlyCouldyoufillintheform,please?SureYourroomis…andhereisthecardkey.Enjoyyourstay.ThanksChecking-outListenforcheckingtheanswers.1.WhatdoesMr.Brownneedtodotocheckout?Showhispassport.Paythebill.Saytheroomnumber.2.Whatdoestheclerkneedtodo?Showthebill.Keepthepassport.Givehimthereceipt.WordsandphrasesWhenMr.Brownwantsto_______(办理入住手续),heneedstoshowtheclerkhis_____(护照),andheneedsto_____(填写表格).WhenMr.Brownwantsto______(办理离店手续),heneedstopaythe_______(账单).Afterpayingthebill,theclerkwillgivehima______(收据).ClerkBrownGreetings(问候)Checking-out(退房)Payment(付款)Wishes(祝愿)Onemoment,please.Room1830.Mr.RobertBrown.Fournights.Beginningon14April.Goodmorning.I’dliketocheckout.Room1830That’sright.Hereisthebill,sir.Here’smyVisacard.Thankyou,sir.Here’syourcardandreceipt.Haveaniceday.Thankyou.Confirmation(确认)Beginbillcheckinfillin---Fournights._______________on14April.---That’sright.---Hereisthe_______,sir.---Thankyou.---MayIhelpyou,sir?---Yes,I’dliketo______---Couldyou________theformhere,please?BeginningMayIhelpyou?I’dliketocheckoutMayIhaveyourname,please?MynameisWhat’syourroomnumber?Room…Hereisthebill,sir.HereismyVisacard.Hereisyourcardandreceipt.Haveaniceday.Thankyou.byeQingdaoKilinCrownHotelAstandardroom300yuan/night2013.5.28–5.31(3nights)第一幕:电话预约第二幕:实地入住第三幕:办理退房SummaryMayIhelpyou?MayIhaveyourname,please?Wouldyoushowmeyourpassport,please?Youhavebookeda…roomfor…nightsfrom…Couldyoufillintheform,please?Here’sthecardkey.Enjoyyourstay.checkincheckoutHere’sthebill,sir.Here’syourcardandreceipt.Haveaniceday.1.Readandcopythewordsandexpressionsonchecking-inandchecking-out.2.Makeadialoguewithyourpartnersaccordingtothepatternslearnedtoday.3.Previewnextlesson.Thankyou!