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民航服务英语口语January1st.(thefirst)February2nd.(thesecond)March3rd.(thethird)April4th.(thefourth)May11th.(theeleventh)June12th.(thetwelveth)July13th.(thethirteenth)August15th.(thefifteenth)September20th.(thetwentieth)October21st.(thetwenty-first)November22nd.(thetwenty-second)December23rd.(thetwenty-third)广播词WelcomeaboardShenzhenAirlines.Pleasetakeyourseataccordingtoyourseatnumber.Placeyourhandbaggageintheoverheadcompartments;heavyitems,fruitsandeasy-brokenitemsshouldbestowedundertheseatasquicklyaspossibleandkeeptheaisleclearforotherstobeseated.Pleasedonottouchanyemergencyequipmentmarkedwithredsigns.Passengersnexttotheemergencyexit,pleasekeepawayfromtheemergencydoorhandles.Thankyouforyoucooperation!WelcomeaboardShenzhenAirlines.欢迎乘坐深圳航空班机。Pleasetakeyourseataccordingtoyourseatnumber.当您登机后，请对号入座。Placeyourhandbaggageintheoverheadcompartments;请将您的手提行李放在头顶上方的行李架上。heavyitems,fruitsandeasy-brokenitemsshouldbestowedundertheseatasquicklyaspossibleandkeeptheaisleclearforotherstobeseated.重物,水果和容易碎物品应尽快放在座椅下方，请保持客舱通道畅通以便其他旅客就坐。Pleasedonottouchanyemergencyequipmentmarkedwithredsigns.请勿触摸红色标识应急装置。Passengersnexttotheemergencyexit,pleasekeepawayfromtheemergencydoorhandles.乘客们请远离紧急出口以保持通畅。Thankyouforyourcooperation!谢谢您的配合！电话订票1.预定（v.）2.票3.航空公司4.预定（n.）5.电子客票6.发行7.代理人8.互联网9.旅客10.机场11.办理登机手续12.身份证13.护照14.方便的15.处理16.项目17.项目18.起源19.目的地20.离开21.经济舱22.商务舱23.头等舱24.基本的25.提供26.路线27.合理的28.直达航班29.衔接航班30.根据31.目的32.可利用的33.旺季34.那样的话35.推荐36.候补TextBookP1--2A:Hello,thisisBaoshengBookingOffice.MayIhelpyou?P:Yes,IwanttobookticketsfromBeijingtoHongkong.A:Whenwillyouwanttogothere?P:NextWednesday.A:Howmanyseatswouldyoulike?P:Two,please.A:Whichclasswouldyouprefer?P:Economyclass,please.A:OK.Justamoment,please.A:Thankyouforwaiting.SeatsareavailableonCA982onJanuary13th,nextWednesday.IsthatOK?P:OK.A:MayIhaveyourname,please?P:LiMing.A:Andyourtelephonenumber,please?P:13241973753A:Thankyou.I’veconfirmedtwoeconomyclassseatsonCA982onJanuary13th,nextWednesday.ItleavesBeijingat11:00inthemorningandarriveinHongKongat2:30intheafternoon.IsitOK?P:OK.Thankyou.A:Whatelse?P:NO.Thankyou.A:Haveanicetrip.ThankyouforcallingBaosheng.每天早晚用甜美流畅地朗诵客舱广播词三遍；熟记本单元所学的航空英语单词，互相听写在作业本上。熟读本单元对话，并与同学扮演角色练习。