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Xiangling.fu@263.netAllrightsreserved©Page2Beijing10/14//2002InternalUseAllrightsreserved©Page3Beijing10/14//2002InternalUse‰(BusinessPlanning,BP)‰EnterprisesystemplanningESP‰(InformationSystemsPlanning,ISP)‰ITSystemPlanning)‰BusinessSystemPlanningBSPAllrightsreserved©Page4Beijing10/14//2002InternalUseBP‰BP‰‰‰‰Allrightsreserved©Page5Beijing10/14//2002InternalUse?EnterprisesystemplanningBPRBPRITITIT----BPRBPRITITIT----Allrightsreserved©Page6Beijing10/14//2002InternalUseISPISPISPIRPIRPISPISPERPERPAllrightsreserved©Page7Beijing10/14//2002InternalUseISP‰ISP‰‰ISPAllrightsreserved©Page8Beijing10/14//2002InternalUseBowman(1983)ISPBowman(1983)ISPIS/ITISPIS/ITISPISPISAIS/ITISPAllrightsreserved©Page9Beijing10/14//2002InternalUse‰JohnHenderson1994StrategyAlignmentModel‰‰Allrightsreserved©Page10Beijing10/14//2002InternalUse‰12.?4.——‰21.?2.?4.——‰31.?3.?4.——IS¾¾ISIS¾¾ISISIS¾¾¾¾¾¾¾¾¾¾ISIS¾¾ISIS¾¾ISIS¾¾ISIS¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾¾Allrightsreserved©Page18Beijing10/14//2002InternalUseƒƒƒAllrightsreserved©Page19Beijing10/14//2002InternalUseƒƒƒAllrightsreserved©Page20Beijing10/14//2002InternalUse‰Allrightsreserved©Page21Beijing10/14//2002InternalUse‰“”“”Allrightsreserved©Page22Beijing10/14//2002InternalUseAllrightsreserved©Page23Beijing10/14//2002InternalUse„„„„„Allrightsreserved©Page24Beijing10/14//2002InternalUseITI/TI/TI/TI/TI/TI/TI/TI/TI/TI/TAvailability)I/TI/TI/TI/TI/TI/TI/TI/TAllrightsreserved©Page25Beijing10/14//2002InternalUseITITI/TI/TI/TERPNotesCRMI/TI/TI/TI/TI/TI/TI/TI/TI/TAllrightsreserved©Page26Beijing10/14//2002InternalUseI/TPCI/TI/TI/TI/TI/TI/TI/TAllrightsreserved©Page27Beijing10/14//2002InternalUseAllrightsreserved©Page28Beijing10/14//2002InternalUse‰‰‰Allrightsreserved©Page29Beijing10/14//2002InternalUse¾IBMBSPBusinessSystemsPlanning¾KingSSTStrategySetTransformation¾John·RockartCSFCriticalSuccessFactors¾KernerBICSBusinessInformationCharacterizationStudy¾CarlsonBusinessInformationAnalysisandIntegrationTechniqueAllrightsreserved©Page30Beijing10/14//2002InternalUse¾McfarlanApplicationPortfolioApproachArthurAndersenandCo.Method/1MartinInformationEngineeringMasonAssumptionSurfacingMcFarlanStrategicGridVaccaInformationQualityAnalysisAllrightsreserved©Page31Beijing10/14//2002InternalUse¾Ives&LearmonthCustomerResourceLifeCircle¾WisemanExtendedApplicationPortfolioModel¾PorterandMillarValue-ChainAnalysis¾HollandSystemsCo.StrategicSystemsPlanningAllrightsreserved©Page32Beijing10/14//2002InternalUse1970s1980s1990sBSP1975IE1982SSP1986SST1978CSF1979VCA1985APA1981SG1983Allrightsreserved©Page33Beijing10/14//2002InternalUseBusinessStrategySGAPACSFSSTVCABSPSSPIEAllrightsreserved©Page34Beijing10/14//2002InternalUse™™™™™™™™™™ITAllrightsreserved©Page35Beijing10/14//2002InternalUse™™™6Allrightsreserved©Page36Beijing10/14//2002InternalUseƒƒƒƒƒƒAllrightsreserved©Page37Beijing10/14//2002InternalUseAllrightsreserved©Page38Beijing10/14//2002InternalUse////ƒƒAllrightsreserved©Page39Beijing10/14//2002InternalUseBPR/BPIBPR/BPIBPR/BPIAllrightsreserved©Page40Beijing10/14//2002InternalUseGartner:ForcesDrivingStrategyGroupCultures•BusinessOpportunities•Mission•Vision•Applications•ITInfrastructure•Management•OrganizationandStaffingBusinessStrategy(s)CompetitionITImplicationsLegacyCurrentITInfrastructureITStrategyITIndustryTrendsSource:GartnerGroupAllrightsreserved©Page41Beijing10/14//2002InternalUseStrategicPlanningFrameworkReportEnterpriseMissionISMissionITVisionITValueTechnologyTrendsISOrganizationStrategyNeeds:•Business•TechnologyISResource:•Budget•CredibilityInfrastructureISOrganizationObjectivesandProjectsITArchitectureBusinessSystemsTechnologyPlanOperatingPlanVisionStrategyImplementationSource:GartnerGroupAllrightsreserved©Page42Beijing10/14//2002InternalUseEnterpriseITArchitectureModelApp.CFunctionalArchitectureResearchFilingsCustomerServiceAnalyticalInformationApp.AApp.BDataWarehouseIntegrationServicesTechnicalArchitecturePlatforms,Networking,Security,AD...ApplicationArchitectureITManagementProcessesDataModelBusinessStrategyBusinessProcessDefinitionsOrganizationalArchitectureSource:GartnerConsultingAllrightsreserved©Page43Beijing10/14//2002InternalUseIBMIT:IT:ITITITITITITITITIT/TI/TITITITITAllrightsreserved©Page44Beijing10/14//2002InternalUseWeek1234567891011121314151617Phase1:ITVisionITApplicationITTechnicalITOrganizationFinalReportPhase2:Phase3:Phase4:Phase5:KickoffAllrightsreserved©Page45Beijing10/14//2002InternalUse‰‰••‰•••••Allrightsreserved©Page46Beijing10/14//2002InternalUse•••••••¾¾¾•Allrightsreserved©Page47Beijing10/14//2002InternalUse‰95%IT‰60%IT‰Allrightsreserved©Page48Beijing10/14//2002InternalUse—ITCapabilitiesITITVisionITVision/ITITITAllrightsreserved©Page49Beijing10/14//2002InternalUseITAllrightsreserved©Page50Beijing10/14//2002InternalUseITITAllrightsreserved©Page51Beijing10/14//2002InternalUseBPRITAllrightsreserved©Page52Beijing10/14//2002InternalUse/YNNYNY/SMSSSBDSCEInfo.CollectionAnalyseAnalyseMarketingForecastPricingSignAgreementExamine&ApproveInfo.Supply&DemandInfo.ReportReportDistributor&AgentRequisitionTec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