旅游英语 English for tourism 2

EnglishfortourismUnittwomeetingatourgrouponarrival•Languagefunction:greetingandwelcoming;locatingpeople•Tourguideskills:identifytourgroup;leadingtouriststothecoach;helpingtouriststogetonthebusMaindetailsofreceivingtouristsDoyouknow?Warming–upAtourleader:leadsagroupoverseas.Hisjobentailsensuringthetouristsgetwhattheypaidfor,facilitatingtheflight,protectingthesafetyoftourists,solvingproblemsandmakingsuretheyhaveagoodtime.Alocalguideshouldcarryoutthetravelplanandoffertheactivitiesarrangement,explanationandinterpretationservicestothetourtouristsincertainlocalarea.Ascenicspotsguidearrangethetouractivitiesatascenicspot.Hisjobentailsprovidingcommentary,routingthetourandseeingthatpeoplehaveagoodtimeatthescenicspot.1.Youshouldcallthereceptiondeskattheairporttoconfirmtheexacttimeofarrivaloftheflight.2.Contactthebusdriverandtakeittotheairport,ontheway,remindthedriveroftherouteandarriveattheairportatleast30minutesbeforethearrivaltimeoftheflight.3.Reconfirmthearrivaltimeandcontactaporterandtellhimwherethebusisparkedsothatheknowswheretotaketheluggage.4.Standbytheexitbarrierwiththetourflagorasign5.Checkthenamesandnumberoftouristswiththeleader.6.Checkthenumbersofluggageandtransfertotheporter.7.Guidethetourgrouptothebus,askthedriverhelpthemstoretheluggage,standbythedoorofthebus,smilingandsilentlycountingtomakesureeveryoneisonboard.Howtohandletheseunexpectedincidents?Atouristismissingattheairport.Atouristbecomeseriouslyillonthewaytothehotel.Atourist’swalletwaslostattheairport.Somesuggestion•Contacthimwithyourmobilephonefirstly.Ifcan’treachhim,informhimbyairportbroadcasting.•Sendhimtothenearesthospitalimmediately,thenreporttoyourtravelagency.•Takethetouriststothelost-and-foundofficetoregisterthelostpropertyHaveyoubeenthere?TheBird’Nest;theGreatWall;theForbiddenCity;theTempleofHeaven;theSummerPalace;theWaterCube;PekingOpera;acrobaticshow;WorldCulturalHeritage