BEC中级口语答案(重要)

[大家学习网bbs.TopSage.com][大家学习网bbs.TopSage.com]讲义“mini-presentation”部分的sampleanswersTASKCARD10A.Therearemanyfactorstoconsiderwhenplanningpresentation.Themostimportantthingistofindoutabouttheaudience.Weneedtogettheinformationaboutthenumberofaudience,wheretheyarefromandtheyreasonwhytheyattendthepresentation.Thesekindsofinformationwillhelptotailorthepresentationtotheirneeds.Anotherimportantaspecttoconsideristoresearchthetopic.Forexample,whattopicintereststhemmost,whatarethelatestnewsaboutthetopic,whatarethebestexamplesaboutthetopicandsoon.Therefore,wecanmakethepresentationveryusefulandveryinteresting.B.XXXTrainingisthebestwaytogetmoreknowledgeofproducts,mastermorepracticalskillsandunderstandmoreaboutservice.Therefore,traininghelpsstafftodoabetterajobandmakescustomershappier.XXisimportantbecauseweneedtoknowhowthecustomersfeelaboutourservice.Weneedtolistentotheiropinions,getfeedbackfromthemaboutthestandardofourservice,andaskthemwhattheyneed.CustomerSatisfactionSurveyC.themostimportantthingsisencouragingteamwork.Mostprojectscannotbecompletedbyasingleperson,thesuccessofaprojectreliesontheclosecooperationbetweenteammembers.Teamworkguaranteeshighefficiencyandgoodcommunication.Anotherimportantaspectistokeeptoschedule.Everyteammembershouldfinishhistaskbeforethedeadlineaccordingtotheschedule,sothatthewholeprojectcanbefinishedontime.Consequencesofdelaycanbetoogreat:aheavyfine,clientrefusingtoacceptthegoods,losingprofit,orevenlosingclients.TASKCARD11A.Themostimportantthingistoofferfinancialbenefitstothestaff.Needlesstosay,moneyisimportantbecauseithelpstopaythebills.Thebestwaytomotivatestaffistoofferfinancialincentivesaccordingtotheresultsoftheirwork.Betterperformance,betterpaid.Anotherimportantaspectisofferingstaffcareerdevelopmentopportunities.Besidessalaryit’simportantthatastaffknowshisorherjobisleadingsomewhere,thatheorshehasabrightfutureinthiscompany.Ifastaffcanseeagoodcareerpathinthiscompany,heiswillingtostayandworkhardtoachievethegoal.B.略C.Themostimportantthingistochooserighttopics.Healthandsafetytrainingincludeslotsoftopicsandit’sjustimpossibleforustocoverallofthematonetime.Therefore,wemustchoosethemostneededtopicsforustomakethetraininghighlyeffective.Anotherimportantaspectistoselecttherightstafftoattend.Stafffromdifferentdepartmentshavedifferentneeds,andwemustputthosewhohavecommoninterestsandneedsinonegrouptomakethetrainingefficient,cost-effectiveandtime-effective.TASKCARD12A.Themostimportantthingispriceanddiscounts.Everypennywespendonofficeequipmentultimatelygoesintocostoftheproductorservice.Thereforeweshouldtrytogetthelowestpossibleprice.And,don’tforgeteverybrandoffersdiscountsfromtimetotime.Anotherimportantaspectisbrandsnames.Bigbrandsareusuallyassociatedwithhighqualityandreliableafter-salesservices.It’swisetolistseveralbigbrandsandthenchooseonefromthemwhichoffersalowerpriceoraspecialdiscount.B.Themostimportantthingistoconsiderthevenueofentertainment.Everyclienthashisownexpectationswhencomingtoaforeigncountry,forexample,someclientsmaybeinterestedinacitytourandsomeothersmaybemoreinterestedinatraditionalChinesemeal.Whatweshoulddoistoaskthemabouttheirexpectationsandtakethemtotheplacestheydesire.Anotherimportantthingistobeawareoftheculturaldifferences.Foreignclientsmayhavedifferentculturalbackgroundsandreligiousbeliefsfromus,andthefoodsorgestureswetakeforgrantedmaybeveryoffensivetothem.Forexampleit’sveryoffensivetoofferaMuslimporkandanIndianbeef.Understandingtheseculturaldifferenceswillmaketheclientsfeelvalued.[大家学习网bbs.TopSage.com][大家学习网bbs.TopSage.com]C.略。TASKCARD13A.第一个点略。Anotherimportantaspectislengthofthecourse.Wewantthecourtstofitintoourschedule.Ifit’stoolong,itmightinterruptournormalbusinessorevenmakeuslosebusiness.Ifit’stooshortitwon’tachievetheresultswedesire.B.Themostimportantthingsisifenoughlocalworkforceisavailable.Paymentofworkersareusuallyamajorpartofproductioncostssoallbusinessownerswantthelowestpossiblelaborcost.Ifthereisashortageofworkforcewehavetopaymoretohireskilledworkers.Inseriouscases,wemayfindithardtofindenoughskilledworkersevenifwepayahighprice.Anotherimportantaspectisthatthelocationofthesiteisideal.Itshouldhaveaconvenienttransportationnetwork,thereforeit’sconvenientforthestafftogotowork,andlessexpensivetotransportrawmaterialsandgoods.Itwouldbegreatifthesiteisclosertothetargetmarket,sothatit’smorequicklyandlessexpensiveforustodelivertheproductstothemarkets.C.略。TASKCARD14A.themostimportantthingistolearntheknowledgeofthecompanyprocedures,forexample,whatisyourjobduty,howtousetheemailsystem,howtouseotherfacilities,howthebusinessisoperatedandsoon.Gettingthesehands-onknowledge(切实可用的)enablesanewcomertostartanewjobquickly.Anotherimportantaspectistogethelpfromexistingstaff.Theoldhandsmusthaveaccumulatedlotsofexperiencesabouttheirworkandmostofthemarewillingtoshare.Whatanewcomershoulddoistogetupthenerveandask“Couldyouhelpmeout,please?”B.themostimportantthingistoconsiderthepositionofthestaffinthecompany.Thestaffmustbeaboveacertainranktobeabletorepresentthecompanyverywellandmakequickdecisionswhenneeded.Ano